Jabra PRO 9465 User Manual

Jabra PRO 9465 User Manual

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Jabra PRO™ 9460
Jabra PRO™ 9460 Duo
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Jabra PRO™ 9470
User Manual
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Summary of Contents for Jabra PRO 9465

  • Page 1 Jabra PRO™ 9460 Jabra PRO™ 9460 Duo Jabra PRO™ 9465 Duo Jabra PRO™ 9470 User Manual www.jabra.com...
  • Page 2 WELCOME Congratulations on purchasing your new Jabra PrO product. We are sure you will enjoy its wide range of features, and find the headset comfortable to wear and easy to use. Jabra PRO base features • 2.4” color touchscreen. • desk phone and softphone (PC) connectivity.
  • Page 3: Table Of Contents

    Headset Touch Panel .........................20 Headset LED Indicator ........................21 Headset Audio Indicators .......................22 TOUCHSCrEEn InTrOdUCTIOn ........... 23 Touchscreen Overview ........................23 Change Settings using the Touchscreen ................24 Jabra PrO 9460, Jabra PrO 9460 dUO, Jabra PrO 9465 dUO and Jabra PrO 9470...
  • Page 4 11.1 All Jabra PRO Headsets ........................38 11.2 Jabra PRO 9470 Headset .........................38 11.3 Jabra PRO 9460 Headset .........................39 11.4 Jabra PRO 9460 Duo and Jabra PRO 9465 Duo Headsets ..........39 Jabra PrO 9460, Jabra PrO 9460 dUO, Jabra PrO 9465 dUO and Jabra PrO 9470...
  • Page 5 11.5 Jabra PRO Headset Battery ......................39 11.6 Jabra PRO Touchscreen Base ......................39 11.7 Jabra PRO 9465 Duo and Jabra PRO 9470 Base Bluetooth Support ....40 11.8 Materials and Allergies ........................40 11.9 Product Disposal ..........................41 11.10 Certifications and Safety Approvals ..................41...
  • Page 6: Product Overview

    Headset Cradle Headband attachment Telephone Cable Earhook attachment Warning & declaration booklet USb Cable (small, medium and large earbuds) Quick Start Guide System-optimized Leaflet Jabra PrO 9460, Jabra PrO 9460 dUO, Jabra PrO 9465 dUO and Jabra PrO 9470...
  • Page 7: Headset

    HEADSET Jabra PRO 9460 headset multi-function button Touch Panel LEd Indicator flexible microphone boom arm Speaker mount for Wearing-style attachments recharge Contact noise-Cancelling microphone Jabra PrO 9460, Jabra PrO 9460 dUO, Jabra PrO 9465 dUO and Jabra PrO 9470...
  • Page 8 Jabra PRO 9460 Duo and 9465 Duo headset multi-function button Speaker Touch Panel recharge Contact LEd Indicator noise-cancelling microphone flexible microphone boom arm Jabra PrO 9460, Jabra PrO 9460 dUO, Jabra PrO 9465 dUO and Jabra PrO 9470...
  • Page 9 Jabra PRO 9470 headset multi-function button Touch Panel LEd Indicator microphone boom arm Speaker mount for Wearing-style attachments recharge Contact noise-cancelling microphone Jabra PrO 9460, Jabra PrO 9460 dUO, Jabra PrO 9465 dUO and Jabra PrO 9470...
  • Page 10: Headset Attachments

    The Jabra PrO headset can be worn in the headband, earhook or neckband wearing-styles. Wearing-styles can be worn on the left or right ear, or both if using the Jabra PrO 9460 duo and 9465 duo headband. regardless of wearing style, ensure the microphone is positioned close to the mouth to maximise noise-cancelling and speech quality.
  • Page 11 1. decide on left or right ear use, and assemble the neckband attachment, as illustrated. 2. align the headset and the neckband wearing-style attachment, and press firmly together until they click into place (snap-to-click). CLICK Jabra PrO 9460, Jabra PrO 9460 dUO, Jabra PrO 9465 dUO and Jabra PrO 9470...
  • Page 12: Base

    (PrO 9460 and PrO 9460 duo only) front Panel Kensington Security Slot Speaker busy-light Telephone Port Indicator Port Power adapter Port Handset Port aUX Port USb Port Jabra PrO 9460, Jabra PrO 9460 dUO, Jabra PrO 9465 dUO and Jabra PrO 9470...
  • Page 13: Preparing The Base

    The following Jabra PrO accessories are available separately. Jabra Gn1000 Electronic Hookswitch adapter (adapter may vary from illustration) neckband attachment replacement Headband attachment replacement Earhook, with Earbuds replacement Ear Cushions Jabra PrO 9460, Jabra PrO 9460 dUO, Jabra PrO 9465 dUO and Jabra PrO 9470...
  • Page 14: Connecting To A Phone Using The Setup Wizard

    2. CONNECTINg TO A PHONE USINg THE SETUP WIzARD The easiest way to connect and configure your Jabra PrO product is to use the setup wizard on the touchscreen. The setup wizard will guide you through connecting and configuring the desk phone, softphone and/or mobile phone.
  • Page 15: Connecting To A Phone Manually

    When the headset is docked correctly the docking icon will light up, and the headset battery will begin charging, if needed. Keep the headset docked while connecting the Jabra PrO, or when not in use.
  • Page 16: Connect To Softphone (Pc)

    CONNECT TO MOBILE PHONE WITH BLUETOOTH® Connecting to a mobile phone with Bluetooth is only available for the Jabra PrO 9465 duo and Jabra PrO 9470, and is done via the touchscreen.
  • Page 17: Select And Connect To A Desk Phone

    2. Call your connected desk phone using another phone to enable the Jabra Link adapter. Wait 10 seconds before answering the phone. Jabra PrO 9460, 9640 dUO, 9465 dUO and 9470...
  • Page 18 3. Plug the supplied telephone cable into the port marked on the base. 4. Connect the telephone cable into the handset port on the desk phone. Jabra PrO 9460, 9640 dUO, 9465 dUO and 9470...
  • Page 19: Jabra Pc Suite

    4. JABRA PC SUITE Jabra PC Suite is a collection of software designed to support the Jabra PrO. for optimal functionality and management of the Jabra PrO, it is highly recommended to install Jabra PC Suite. Jabra PC Suite consists of: PC Call Manager manages call handling on your PC monitor, and enables call and settings management via PC.
  • Page 20: Jabra Pro Headset Features

    Increase speaker volume Decrease speaker volume Mute microphone Slide finger up the touch panel Slide finger down the touch panel double-tap (away from mouth) (toward the mouth) Jabra PrO 9460, Jabra PrO 9460 dUO, Jabra PrO 9465 dUO and Jabra PrO 9470...
  • Page 21: Headset Led Indicator

    Headset state (click to view) (click to view) Idle not connected Out of range Call active Incoming call Power on Power off Pairing Pairing succeeded Charging Jabra PrO 9460, Jabra PrO 9460 dUO, Jabra PrO 9465 dUO and Jabra PrO 9470...
  • Page 22: Headset Audio Indicators

    Incoming call on softphone Conference end (PC) Incoming call on mobile phone Out of range Incoming call on different phone while on call (call Incoming call accepted collision) Jabra PrO 9460, Jabra PrO 9460 dUO, Jabra PrO 9465 dUO and Jabra PrO 9470...
  • Page 23: Touchscreen Introduction

    6. TOUCHSCREEN INTRODUCTION The Jabra PrO touchscreen is a color touchscreen that enables you to connect and configure the Jabra PrO product, manage calls, and manage base, headset and phone settings. Tap the screen with a finger to activate icons, scroll up/down a menu, select a target phone and make/answer/end/merge calls.
  • Page 24: Change Settings Using The Touchscreen

    • base settings • Headset settings • Phone settings • Unpair headset • about SETTInGS SETTInGS base settings Phone settings Headset settings Unpair headset Phone settings about Jabra PrO 9460, Jabra PrO 9460 dUO, Jabra PrO 9465 dUO and Jabra PrO 9470...
  • Page 25 1 BASE SETTINGS The base settings allow changes to be made to the Jabra PrO touchscreen and base sounds. There are six base settings that can be changed: Setting Description Enable recording Enable/disable recording of a desk phone or mobile phone call to a PC file...
  • Page 26 Enable desk phone. dESK PHOnE dESK PHOnE Enable wideband base ringtone volume audio Open phone Setup desk phone line on undock Enable wideband disable desk phone audio Jabra PrO 9460, Jabra PrO 9460 dUO, Jabra PrO 9465 dUO and Jabra PrO 9470...
  • Page 27 Unpairs the primary headset from the base, to allow another headset to be paired to the base as the primary headset. 5 ABOUT firmware version and copyright information. Jabra PrO 9460, Jabra PrO 9460 dUO, Jabra PrO 9465 dUO and Jabra PrO 9470...
  • Page 28: Basic Call Management

    Tap the ringing phone icon to answer an incoming call, or tap the headset multi-function button. To reject the call tap the red handset icon. Jabra PrO 9460, Jabra PrO 9460 dUO, Jabra PrO 9465 dUO and Jabra PrO 9470...
  • Page 29: Adjust Headset Speaker Volume

    2. Tap microphone level, and adjust the level as needed by tapping the + or - icons. 3. When finished, press the back arrow to exit the menu. microphone level Set microphone level Jabra PrO 9460, Jabra PrO 9460 dUO, Jabra PrO 9465 dUO and Jabra PrO 9470...
  • Page 30: Putting A Call On Hold/Audio Hold

    The listener on the other end of the call can see they have been put on hold. When audio hold is enabled the Jabra PrO mutes the headset microphone and audio hold the headset speaker. The listener on the other end of the call cannot see they have been put on audio hold.
  • Page 31: Advanced Call Management

    To end the merged call for all participants, tap the red handset icon on the touchscreen, dock the headset or tap the headset multi-function button. Jabra PrO 9460, Jabra PrO 9460 dUO, Jabra PrO 9465 dUO and Jabra PrO 9470...
  • Page 32: Conference Call With Multiple Headsets

    2. deselect ‘End headset conference when call ends’ . SWITCHINg CALL(S) BETWEEN HANDSET AND HEADSET When on a phone call, it is possible to switch audio between the Jabra PrO headset and a desk phone handset or mobile phone without interrupting the call.
  • Page 33: Call Disconnect Prevention (Unsupported Softphones)

    PC audio Communication before making the call or starting the web conference. for the latest list of supported softphones, please visit the Jabra website at www.jabra.com/pcsuite. PC & SOfTPHOnE...
  • Page 34: Advanced Jabra Pro Features

    IntelliTone™ offers four levels of protection against acoustic shock and noise-exposure. IntelliTone™ settings can be changed via the Jabra Control Center, under the ´audio´ tab. IntelliTone™ is only available from Jabra, or via the touchscreen settings menu > Phone settings > Intellitone.
  • Page 35: Voice Announcements

    LISTENINg TO MUSIC OR AUDIO ON PC To listen to music or audio played on a PC, an audio link between the Jabra PrO base and the PC must be opened. When an audio link is open and no calls are active, any music or audio played on the PC (including music from a media player) will play in the headset.
  • Page 36: Faqs And Troubleshooting

    Q How can I use my headset with my mobile phone? (Jabra PRO 9465 DUO and Jabra Pro 9470 only) a The Jabra PrO 9465 duo or Jabra PrO 9470 base will need to be paired with the mobile phone using bluetooth.
  • Page 37 Q Why can I not hear sound or listen to music from my PC in my headset? a Check the following • Ensure the Jabra PrO is set as the current audio device in the Windows sound control panel, and in your softphone software.
  • Page 38: Technical Specifications

    Wireless standard: (CaT - iq) European dECT and U.S. dECT DECT range: for European dECT; up to 150 meters from Jabra PrO base to headset for U.S. dECT; up to 135 meters from Jabra PrO base to headset DECT frequencies: EU dECT: 1.88 - 1.90 GHz...
  • Page 39: Jabra Pro 9460 Headset

    Holds a charge for at least 6 months in the off state before recharge is required Replacement: battery lifetime is approximately 3 years with regular use. Contact your Jabra dealer for details on how to order a battery-replacement kit for your headset 11.6 JABRA PRO TOUCHSCREEN BASE...
  • Page 40: Jabra Pro 9465 Duo And Jabra Pro 9470 Base Bluetooth Support

    PrO 9460 and 9465 duo variants only. Electromechnical switches Remote call control standards: Gn1000, Jabra IQ EHS, Cisco, dHSG, mSH and Siemens optiPoint. Each requires additional cabling and/or equipment available separately; more may become available in future and added via firmware upgrade. Gn1000...
  • Page 41: Product Disposal

    Users are not permitted to make changes or modify the device in any way. Changes or modifications not expressly approved by Jabra will void the user’s authority to operate the equipment. This equipment has been tested and found to comply with the limits for a Class b digital device, pursuant to part 15 of the fCC rules.
  • Page 42 © 2011 Gn netcom a/S. all rights reserved. Jabra ® is a registered trademark of Gn netcom a/S. all other trademarks included herein are the property of their respective owners. (Design and specifications subject to change without notice). MaDe In ChIna...

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