Error Messages and
Troubleshooting
Before you call Technical Support
There are several steps you can take
before calling technical support to
report a problem. (For information on
how to reach technical support, refer
to the Technical Support card included
in the Adobe Illustrator package.) Per-
forming these steps can solve many
problems and often eliminates the
need for telephone assistance:
• See the ReadMe file, installed with
the program, for last-minute informa-
tion not included in this user guide.
• Browse through the Adobe Online
Technical Notes on the CD-ROM for
information about some of the
program's more advanced features.
• Read through the error messages
for answers to problems you
may encounter when using the
application.