Service Hints; Technical Service; Replacement Parts - Desa L32, L36 L36, L42, L32, L36, L36, L42 Owner's Operation And Installation Manual

Unvented (vent-free) fireplace
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SERVICE HINTS

When Gas Pressure Is Too Low
• pilot will not stay lit
• burners will have delayed ignition
• heater will not produce specified heat
• propane/LP gas supply may be low
You may feel your gas pressure is too low. If
so, contact your local propane/LP or natural gas
supplier.

TECHNICAL SERVICE

You may have further questions about installation,
operation or troubleshooting. If so, contact DESAʼs
Technical Service Department at 1-866-672-6040.
When calling please have your model and serial
numbers of your heater ready.
You can also visit DESAʼs technical services web
site at
www.desatech.com
34
.
www.desatech.com

REPLACEMENT PARTS

Note: Use only original replacement parts. This
will protect your warranty coverage for parts
replaced under warranty.
PARTS UNDER WARRANTY
Contact authorized dealers of this product. If
they canʼt supply original replacement part(s),
call DESAʼs Technical Service Department at
1-866-672-6040.
When calling DESA, have ready
• your name
• your address
• model and serial numbers of your firebox
• how firebox was malfunctioning
• type of gas used (propane/LP or natural gas)
• purchase date
Usually, we will ask you to return the part to the
factory.
PARTS NOT UNDER WARRANTY
Contact authorized dealers of this product. If they
canʼt supply original replacement part(s), call DESA
at 1-866-672-6040 for referral information.
When calling DESA, have ready
• model number of your firebox
• the replacement part number
Note: The firebox identification label (including
model number, serial number, clearances, etc.) is
located on the right front edge of the firebox.
115254-01A

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