Troubleshooting - Desa E32, VE36, VE32 Installation Instructions Manual

TROUBLESHOOTING

Note: For additional help, visit DESA Technical Service web
site at www.desatech.com
Note: Before trouble shooting the system, make sure the power
to the circuit from the breaker or fuse panel is turned ON.
OBSERVED PROBLEM
No operation or indicator light at
power/ heater switch.
Poor flame motion; flame pattern is
sporadic or devoid in viewing area.
Dull flame appearance or inactive
ember bed effect.
No heat or intermittent heat output.
(If equipped with a heater)
POSSIBLE CAUSE
1. No power to appliance.
2. Defector switch lamp.
3. Defective wiring.
1. Tangled or loose flame pennants.
2. Obstructed or clogged fan blower.
3. Damaged or dislodged fan blower wheel.
1. Burned out or loose light bulb.
2. Broken lamp fixture.
3. Loose or missing reflective ribbons.
1. Obstructed heater blower.
2. Burned out heat element or blower fan.
3. Defective heater switch or wiring.
F o r m o r e i n f o r
F o r m o r e i n f o r
ELECTRIC FIREPLACE
INSTALLATION INSTRUCTIONS
Models: (V)E32L, (V)E32LB, (V)E32LH, (V)E32LBH
(V)E36L, (V)E36LB, (V)E36LH and (V)E36LBH
The three most common causes of a malfunctioning heater are:
1. Tripped circuit breaker or blown fuse.
2. Loose or burned out light bulb.
3. Obstructed or clogged fan blower.
REMEDY
1. Check circuit breaker or fuse.
2. Replace defective switch. See Servicing
Control Panel, page 14.
3. Check connections from main power
harnesses to terminals on control panel.
See Servicing Control Panel, page 14.
1. Inspect flame pennants untangle or
replace if necessary. See Servicing Flame
Pennants, page 17.
2. Check fan blower for debris; vacuum
areas around blower wheel and remove
any obstructions. See Maintaining
Motors, page 13.
3. Remove and inspect fan blower housing
See Servicing Fan Blower, page 16.
1. Inspect light bulbs; tighten or replace
light bulbs as necessary. See Replacing
Light Bulbs, page 13.
2. Remove and replace broken lamp fixture.
See Replacing Lamp Fixtures, page 17.
3. Inspect reflective ribbons; Reattach or
replace as necessary. See Replacing
Reflective Ribbons, page 18.
1. Clear heater fan of debris or blockage;
vacuum area around blower intake and
remove any obstructions in the discharge
area. See Maintaining Motors, page 13.
2. Remove and replace blower heater
assembly. To access and remove see
Optional Heater Accessory, page 8.
3. Inspect wiring connections from switch
to blower. Replace switch if defective.
See Servicing Control Panel, page 14.
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