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FIREPLACE MANUFACTURERS INCORPORATED
UNVENTED NATURAL GAS LOG HEATER
SERVICE HINTS
When Gas Pressure Is Too Low
• pilot will not stay lit
• burners will have delayed ignition
• heater will not produce specified heat
When Gas Quality Is Bad
• pilot will not stay lit
• burners will produce flames and soot
• heater will backfire when lit
You may feel your gas pressure is too low or
gas quality is bad. If so, contact your local
natural gas supplier.
TECHNICAL
SERVICE
You may have further questions about in-
stallation, operation, or troubleshooting.
If so, contact Fireplace Manufacturers
Incorporated's Technical Service Depart-
ment at 1-888-427-8322.
You can also visit DESA International's
technical
service
web
www.desatech.com.
REPLACEMENT
PARTS
Note: Use only original replacement parts.
This will protect your warranty coverage for
parts replaced under warranty.
PARTS UNDER WARRANTY
Contact authorized dealers of this product.
If they can't supply original replacement
part(s), call Fireplace Manfuacturers
Incorporated's Technical Service Depart-
ment at 1-888-427-8322.
When calling Fireplace Manufacturers In-
corporated, have ready
• your name
• your address
• model and serial numbers of your heater
• how heater was malfunctioning
• type of gas used (propane/LP or natural
gas)
• purchase date
Usually, we will ask you to return the defec-
site
at
tive part to the factory.
PARTS NOT UNDER
WARRANTY
Contact authorized dealers of this product.
If they can't supply original replacement
part(s), call Fireplace Manufacturers
Incorporated's Parts Department at 1-800-
888-2050.
When calling Fireplace Manufacturers In-
corporated, have ready
• model number of your heater
• the replacement part number
ACCESSORIES
Purchase these heater accessories from your
local dealer. If they can not supply these
accessories, call Fireplace Manufacturers
Incorporated's Parts Department at 1-800-
888-2050 for referral information. You can
also write to the address listed on the back
page of this manual.
FIREPLACE HOOD
Black - HDABK (Part No. 01244)
Brass - HDABR (Part No. 01245)
For all models. Helps deflect heat away
from mantel or wall above fireplace. Fits
openings 28" to 48" wide.
DAMPER CLAMP - 02017
(Not Shown)
For manually controlled models. Perma-
nently opens chimney flue damper for vented
operation.
LAVA ROCK - GA6060
(Not Shown)
For all models. Order when additional rock
is desired. (3
22
1
/
lb. bag)
2
105070
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