Checking Notifications; Checking The Status Of Total Protection Service - McAfee TSA00M005PAA - Total Protection Service User Manual

Total Protection Service User Guide

Checking notifications

Checking the status of Total Protection Service

Total Protection Service displays important information about your network's health in
two locations:
Network
Using the icon at the top of the console.
In popup messages in the bottom right corner of the screen. These messages
appear on client computers where the notifications feature is enabled.
If the notification feature has been disabled:
Click the WHS icon in the system tray, then select
Notification dialog boxes alert you to specific situations. Read each notification carefully
to determine whether you need to respond. Notifications can indicate that:
A threat has been detected, such as a virus or spyware. To view a threat detection
notification, click the yellow
potentially unwanted program detections
information on responding to detections.
You need to activate your trial (see
Your trial period is expiring (see
Your server is not fully protected due to one of these problems (see
messages and notifications):
Threat detection files have not been updated in the last 14 days.
Total Protection Service is not running.
One or more components of Total Protection Service, such as the on-access
scanning or automatic update feature, are not operational.
At the top of the status area, Total Protection Service displays your server's status:
Your server is protected
Total Protection Service is
performing an update
Your server is not
protected
Display Network Health Notifications
Network
icon at the top of the console. See
and Managing quarantined files
Activating your software).
Purchasing or renewing a full
All Total Protection Service components are active and
functioning properly.
Total Protection Service is checking the update website for
new versions of components or threat detection files. You
should not disconnect from the Internet or turn off your server
until the update is complete.
Possible causes are:
Threat detection files have not been updated in the last 14
days.
Total Protection Service is not running.
One or more components of Total Protection Service, such
as the on-access scanning or automatic update feature, are
not operational.
See Error messages and notifications
9
Total Protection Service User Guide
Using the Total Protection Service console
.
Managing
for
subscription).
Error
for more information.