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3. Same Day (SD), 24X7
After we receive your call, following problem determination, if IBM determines
on-site service is required, a service technician will be scheduled to arrive at
your location within four hours. This type of service will be provided 24 hours a
day, every day, including holidays.
IBM Contact Information
For IBM in Canada or the United States, call 1-800-IBM-SERV (or 1-800-426-7378).
For IBM in the European Union (EU), Asia Pacific, and Latin America countries,
contact IBM in that country or visit the following IBM Internet website:
http://www.ibm.com/servers/support/machine_warranties/.
Appendix B. IBM Statement of Limited Warranty Z125-4753-09 08/2006
37
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