Servicing; Technical Service; Replacement Parts - Desa HD15G Owner's Manual

SERVICING

A hazardous condition may result if a heater is
used that has been modified or is not functioning
properly. When the heater is working properly:
• The emmitter screen is glowing bright orang-red.
• There are no flames above the burner.
• The flame is burning on the surface of the screen
and not inside the burner (flashback).
• There is no strong disagreeable odor, eye burn-
ing or other physical discomfort.
• There is no smoke or soot internal or external
to the heater.
• There are no unplanned or unexplained shut
downs of the heater.
The parts lists and exploded view show the heater
as it was constructed. Do not use a heater which is
different from that shown. In this regard, use only
the hose, regulator and cylinder connection fitting
(called a POL fitting) supplied with the heater.
IMPORTANT: For this heater, the regulator must
be set as shown in Specifications, page 2. If there
is any uncertainty about the regulator setting,
have it checked.

TECHNICAL SERVICE

A heater which is not working right must be re-
paired, but only by a trained, experienced service
person. To find the service center closest to you,
or if you have further questions about this heater,
contact DESA Heating Productsʼ Technical Service
Department at 1-866-672-6040. When calling,
please have your model and serial numbers of
your heater ready.
You can also visit DESA Heating Productsʼ Techni-
cal Service web site at
You may also obtain in-warranty or out-of-war-
ranty service by taking the product to your local
service center.
117240-01B
www.desatech.com
www.desatech.com

REPLACEMENT PARTS

WARNING: Use only original
replacement parts. This heater
must use design-specific parts.
Do not substitute or use generic
parts. Improper replacement
parts could cause serious or fa-
tal injuries. This will also protect
your warranty coverage for parts
replaced under warranty.
PARTS UNDER WARRANTY
Contact authorized dealers of this product. If they
canʼt supply original replacement part(s), either
contact your nearest Parts Central or call DESA
Heating Productsʼ Technical Service Department
at 1-866-672-6040.
When calling DESA Heating Products, have ready
• your name
• your address
• model number of your heater
• how heater was malfunctioning
• purchase date
PARTS NOT UNDER WARRANTY
Contact authorized dealers of this product. If
they canʼt supply original replacement part(s),
either contact your nearest Parts Central (listed in
Authorized Service Center booklet) or call DESA
Heating Products at 1-866-672-6040 for referral
information.
When calling DESA Heating Products, have ready
.
• model number of your heater
• the replacement part number
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