Troubleshooting - Denon DN-V1700 Operating Instructions Manual

ENGLISH

19 TROUBLESHOOTING

Check the following before assuming there is a problem with the set.
If this does not solve the problem, there may be a problem with the set. Turn off the power and unplug the power cord, then contact your
store of purchase.
Symptom
<General operation>
Power does not turn on.
Buttons do not function.
"Reboot!!!" has appeared
momentarily on the monitor
display or has appeared does not
turn off.
"!" displayed on the OSD even
when the SELECT button is
pressed.
File cannot be played.
Image stops in the middle or is
interrupted.
Playback medium is not
recognized.
<Synchronized playback>
Two units cannot be synchronized,
or time code synchronization does
not work.
<Script playback>
Script playback is not possible or
stops in the middle.
<Serial communications>
Serial communications not
possible.
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Possible problem
• AC adaptor is not properly connected.
• Power switch is set to "OFF".
• The key lock mode has been set by serial
command.
• An FTP "SITE" command is being executed.
• A script file is playing.
• A medium has been ejected while drive the
drive was being accessed.
• Reboot has been executed by serial command.
• A prescribed directory has not been created.
• File is damaged.
• The file format is not one that can be played on
this set.
• The playback medium does not have sufficient
performance (speed) to keep up with the set's
reading speed.
• The medium is not formatted.
• The format of the medium is not a format
compatible with this set.
If the set's drive access lamp flashes
repeatedly and the medium is not recognized
though it is recognized on a computer, etc., it
may be formatted in NTFS or super floppy
format.
• The cable(s) for synchronization are damaged.
• The master/slave settings in the synchronization
settings are not correct.
• In the slave mode, the time code setting is
wrong.
• The text of the script is wrong.
On the DN-V1700, if there are mistakes in the
script text, in some cases script execution
will not start. This is to prevent malfunction.
• The RS232C/422A selector switch is not set.
• The communications settings on the controller
do not match the settings on the DN-V1700.
Remedy
• Check the connection.
• Turn on the power switch on the set's rear
panel.
• Use a serial command to cancel the key lock
mode.
• Use an FTP "SITE" command to cancel the key
lock mode.
• Press the STOP button for at least 2 seconds to
cancel the script.
_
_
• Create all the prescribed directories (VIDEO,
AUDIO, PICTURE and SCRIPT).
• Reformat the playback medium.
The data is lost when the medium is
formatted.
• Create a file in a format that can be played on
this set.
• Use a recommended card.
• Format the medium.
The data is lost when the medium is
formatted.
• Use the set's serial control command to format
the medium on the set.
The data is lost when the medium is
formatted.
• Replace the cable(s).
• Make the synchronization settings, then turn the
power off then back on.
• Make the time code setting. (Serial command)
• Refer to the description of scripts and correct
the text.
• Check the switch on the set's rear panel.
• Check the communications protocol of the
controller.