Audio Troubleshooting; Bluetooth Troubleshooting; Vizio Internet Apps Troubleshooting - Vizio M470NV Razor LED User Manual

VIZIO M470NV/M550NV User Manual

Audio Troubleshooting

Issue
No audio
Audio volume differs on
each input
Low audio volume (TV
internal speakers)
Distorted/popping audio

Bluetooth Troubleshooting

Issue
Unable to pair the VIZIO
Universal Remote Control
to the TV
Unable to pair another
Bluetooth device to the TV

VIZIO Internet Apps Troubleshooting

Issue
The installed apps are not
working correctly
Solution

Press Volume + (Up) on the remote control or side of the TV.

Press MUTE on the remote control to make sure that MUTE is not ON.

Check the MTS Audio settings in the Tuner menu to insure they are set to
Stereo/English. ( TV input only )

Verify that the TV Speakers are On in the Audio menu.

Check the video/device cable integrity. Try another cable (HDMI, Component,
AV/Composite, Coax etc.)

Change audio settings of the external device.

If you are using an antenna, the signal strength of the channel may be low.
Make sure your antenna is connected securely to your HDTV and move the
antenna to an alternate location in the room or close to a window.

Your HDTV will retain the last used volume level for each input.

Press the Volume up on the remote control.

Increase the volume of the external device using that device's remote.

Check video/device cable integrity. Try another cable (HDMI, Component,
AV/Composite, Coax etc.)

Insure audio cables are tightly inserted into inputs.

Try another device.

Use another device input.
Solution

Insure that new batteries are inserted correctly into the remote.
Clear any previously saved pairing information in the remote using the

following steps: Open your Slider to expose your VUR10's keyboard.
Press and hold the Q, P, and SPACE keys for approximately 10
seconds. Release all keys and remove the batteries from the remote.
Once removed, wait 3 seconds before reinserting the batteries. Attempt
the pairing procedure again.

At the time of this publication, the pairing of other Bluetooth devices is not
supported by your television. Please check
updates as this may change.
Solution

If you are experiencing an issue with the functionality or features of an App,
please contact the App publisher directly. Press the green button while in the
Apps Sidebar view to see help information from the publisher.

Note: VIZIO is not responsible for customer service related to content and/or
services provided by the third parties who create the Apps. Any questions or
requests for service relating to the content or services should be made directly
to the specific App service providers
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