Troubleshooting - VTech A-Z Mouse Pad User Manual

TROUBLESHOOTING

If for some reason the program/activity stops working or malfunctions,
please follow these steps:
1. Please turn the unit OFF.
2. Interrupt the power supply by removing the batteries.
3. Let the unit sit for a few minutes, then replace the batteries.
4. Turn the unit ON. The unit should now be ready to play again.
5. If the product still does not work, replace with a new set of
batteries.
If the problem persists, please call our Consumer Services Department
at 1-800-521-2010 in the U.S. or 1-877-352-8697 in Canada, and a
service representative will be happy to help you.
For information on this product's warranty, please call VTech 1-800-
®
521-2010 in the U.S. or 1-877-352-8697 in Canada.

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