LG 323DCH - 32In Wide Lcd Hdtv Spk 1366X768 Hospital Grade Commercial Mode Setup Manual
LG 323DCH - 32In Wide Lcd Hdtv Spk 1366X768 Hospital Grade Commercial Mode Setup Manual

LG 323DCH - 32In Wide Lcd Hdtv Spk 1366X768 Hospital Grade Commercial Mode Setup Manual

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© Copyright 2011, LG Electronics U.S.A., Inc.
22LG3DCH 26LG3DCH 32LG3DCH
22LG3DDH 26LG3DDH 32LG3DDH
Commercial Mode Setup Guide
Note: Selected features shown within this guide may not be available on all models.
Hospital TVs
EXPERIENCED INSTALLER
Commercial Mode Setup
pages 14 – 15
Express Script
pages 16 – 17
Cloning Information
pages 30 – 35
P/N: 206-4096 (Rev G)

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Summary of Contents for LG 323DCH - 32In Wide Lcd Hdtv Spk 1366X768 Hospital Grade

  • Page 1 Note: Selected features shown within this guide may not be available on all models. EXPERIENCED INSTALLER Commercial Mode Setup pages 14 – 15 Express Script pages 16 – 17 Cloning Information pages 30 – 35 P/N: 206-4096 (Rev G) © Copyright 2011, LG Electronics U.S.A., Inc.
  • Page 2: Safety Warnings

    • Consult the dealer or an experienced radio/TV technician for help. CAUTION: Do not attempt to modify this product in any way without written authorization from LG Electronics U.S.A., Inc. Unauthorized modification could void the user’s authority to operate this product.
  • Page 3: Important Safety Instructions

    IMPORTANT SAFETY INSTRUCTIONS 1. Read these instructions. 14. Never touch this apparatus or antenna during a thun- der or lighting storm. 2. Keep these instructions. 15. When mounting a TV on the wall, make sure not to 3. Heed all warnings. install the TV by the hanging power and signal cables 4.
  • Page 4 IMPORTANT SAFETY INSTRUCTIONS 23. Cleaning (Continued from previous page) When cleaning, unplug the power cord and rub gently 20. Grounding with a soft cloth to prevent scratching. Do not spray Ensure that you connect the earth ground wire to pre- water or other liquids directly on the TV as electric vent possible electric shock (i.e., a TV with a three- shock may occur.
  • Page 5: Table Of Contents

    • Installer Menu content is intended for use primarily by qualifi ed TV electronics technicians. • Refer to the Owner’s Manual for additional information on TV features, specifi cations, maintenance, and safety instructions. • For additional information, contact your LG representative. For Customer Support/Service, please call: 1-888-865-3026 www.LGsolutions.com...
  • Page 6: Tv Overview / Setup Checklist

    TV Overview / Setup Checklist TV Overview Using the Hospital TV, the patient has available the following entertainment options: Pillow speaker control of TV. Digital captions. • • Auxiliary inputs on side connections panel, if enabled. Tier programming as available through Channel •...
  • Page 7: Vesa Standard Tv Mounts

    VESA Standard TV Mounts General Guidelines: Choosing a Location for Installing a VESA Standard Mount To the right are some examples of VESA standard mounts. Since there are numerous types of stands and mounts available, only a few are shown here. Refer to the instruc- tions provided with the TV stand that will be used to mount the TV.
  • Page 8: Rear Connections Panel

    Rear Connections Panel 26/32LG3DCH 26/32LG3DDH UPDATE RESET Not functional. Not functional. PILLOW SPEAKER INPUT USB IN Connect pillow speaker here. Restricted to service use only. UPDATE RESET SPEAKER SWITCH PILLOW NORMAL USB IN HDMI/DVI IN HDMI/DVI IN RS-232C IN SPEAKER SPEAKER SERVICE ONLY Set to NORMAL SPEAKER to...
  • Page 9: Side Connections Panel / Rf Antenna & Mpi Connections

    Side Connections Panel / RF Antenna & MPI Connections Side Connections Panel Headphone Output Connect headphone to this port. A/V 2 Input L/MONO-AUDIO-R IN Connect to audio output jacks from external device. For only mono audio output, connect to Left audio input. VIDEO IN Connect to video output port on (Headphone Output...
  • Page 10: Mpi Card Slot

    MPI Card Slot The MPI card is equipped with an RF jack for antenna/cable signal source connection. The slot is also available for installing a PPV card. Note: (LG3DDH TVs only) Turn the TV On. If the Express Script Installer Menu Wizard is present on the display (e.g., this is the first time the TV has been turned On), exit the Express Script before inserting the PPV card.
  • Page 11: Pillow Speaker Setup

    Controlling the TV with Serial Data The TV is capable of being controlled by a single-wire, serial data signal. This is an LG patented technology and is being implemented by certain brands of “smart” pillow speakers. Controlling the TV with Mechanical Switches...
  • Page 12: Installer Overview

    FPGA E0F1 PTC V1.00.000 CPU V3.06.00 Installer Remote An LG Installer Remote similar to that shown to the right is required to Typical Installer Menu set up and operate the TV. See next page for typical key functions. Cloning Cloning refers to the process of capturing a Master TV Setup and trans-...
  • Page 13: Installer Remote Control Typical Key Functions

    To put the Installer Remote into TV operating mode, select TV with the MODE button. The LG Installer Remote illustrated below and throughout this document shows typical remote control functions and is provided for reference only. This Installer Remote may vary from your Installer Remote.
  • Page 14: Commercial Mode Setup For Master Tv

    Commercial Mode Setup for Master TV This section provides an overview of manual TV configuration. On LG3DDH TVs, these steps are automated in an Express Setup Script (see pages 16 – 17). This section describes how to set up a Master TV. Note: It is recommended that you disconnect all Aux inputs.
  • Page 15 Commercial Mode Setup for Master TV (Cont.) (Continued from previous page) 3. Run Auto Tuning (Channel Search). (continued) CHANNEL b) Use the Channel Edit option in the Channel Menu to edit the channel Move Enter Auto Tuning lineup, as necessary, to include free to guest channels only. Manual Tuning Add/delete channels per your system requirements.
  • Page 16: Express Script Installer Menu Wizard

    Express Script Installer Menu Wizard (LG3DDH TVs only) The Express Script Installer Menu Wizard enables users to set up essential items for viewing the TV the fi rst time it is turned On. The Express Script Installer Menu Wizard can also be activated from the Installer Menu—set Installer Menu item 117 FACT DEFAULT to 001 to reinitiate the Express Script (see the “Installer Menu”...
  • Page 17 Express Script Installer Menu Wizard (Cont.) (LG3DDH TVs only) (Continued from previous page) 5. To allow channel access (default: Yes), you can simply select Next and Installer Menu Wizard ► ► ► ► ► ► press OK (Enter). Step 4. Channel Access To lock the channel lineup (after the Express Script is complete) and restrict Do you want to allow direct access to channels not in access to the TV setup menus, select the channel access fi...
  • Page 18: Installer Menu

    Installer Menu Use the Installer Menu to set up or change operational settings. See more detailed descriptions of the Installer Menu items on the pages that follow. Accessing the Installer Menu Make sure the TV is ON. Using an Installer Remote, press MENU repeat- HOSPITAL PTC INSTALLER MENU edly until the on-screen setup menus lock up, and then press 9-8-7-6 + OK (Enter) to access the Installer Menu.
  • Page 19 Installer Menu (Cont.) Installer Menu Items 027 through 117 Menu Item Function Value Range Default Value Brief Description of Function and Comments 0 ~ 2 (LG3DCH) 2 (LG3DCH) For LG3DCH, set to 2 (default). For LG3DDH, set according to the pillow speaker power HOSPITAL MODE 0 ~ 162, 254 (LG3DDH) 254 (LG3DDH)
  • Page 20 Installer Menu (Cont.) Detailed Descriptions of Installer Menu Items NOTE: For items 007, 008, and 009 000 - INSTALLER SEQUENCE For legacy reasons, the scale used is 0 - 63. The PTC software Specifi es entry sequence to the Installer Menu. will translate this to the 0 - 100 scale used by the TV.
  • Page 21 Installer Menu (Cont.) 012 - IR BANKS EN (IR Banks Enable) 025 - FUNCTION PRE (Function Preview) Set to 0 to suppress CHANNEL PREVIEW from the Function For direct access to a particular channel bank. When enabled, you can access a channel bank by inputting the IR code for the bank. Menu with some Pay-Per-View systems.
  • Page 22 Installer Menu (Cont.) 028 - CH. OVERIDE (Channel Override) If item 040 AUTO CAMPORT is set to 1: If set to 1, the user can select channels with either Channel Up/ 1 = Video 1 4 = RGB Down or by direct keypad entry. If set to 0, only those channels 3 = HDMI 1 6 = Component that are active in the TV’s memory can be selected.
  • Page 23 Installer Menu (Cont.) 078 - UPN MSB (UPN Most Signifi cant Byte) 096 - DEF. ASP. RATIO (Default Aspect Ratio) User programmable number, most signifi cant byte readable by Selects default aspect ratio at power up. MPI command. Not linked to serial number. •...
  • Page 24: Tv Setup Menus Overview

    TV Setup Menus Overview On-screen setup menus control the features of the TV. Press MENU on the Installer Remote to access the TV setup menus, and set the TV features to the desired configuration for the end user. Note that your TV's OSD (On-screen Display) may differ from that shown in this manual. Audio Menu Notes: •...
  • Page 25: (2-5-4 + Menu Mode)

    Adding Channel Label Icons / Custom Channel Labels (2-5-4 + MENU Mode) Editing/Adding Channel Icons and/or Labels Editing and adding the labels can only be done if there are channels entered into the TV’s Channel Map either during If there is no pre-assigned icon, you can make a custom Commercial Mode Setup (see pages 14 to 15), by cloning, channel label of up to seven (7) characters to help identify or by using some PPV providers’...
  • Page 26: Setting Up Channel Banks

    Setting Up Channel Banks The LG Installer Remote is required to access the Channel Banks Setup Menu (see example above at right) and administer channel banks. Refer to “Channel Banks Setup” on the following pages for detailed information on using the Installer Remote to setup and administer channel banks.
  • Page 27: Channel Status Options For Channel Banks

    Channel Banks Setup Select a channel bank using the INPUT or BANK button on your Installer Remote. After the desired bank is selected, press CH PREVIEW to display the Channel Banks Setup Menu. Channel Status Options for Channel Banks In the Channel Banks Setup Menu, use the Channel Up/Down arrows to go to a channel and the Left/ Right arrows to select the channel status.
  • Page 28: Typical Channel Banks After Auto Tuning

    Channel Banks Setup (Cont.) Use the channel banks to format the channel lineup programming package options for the end user. Each channel bank is capable of storing broadcast digital and analog channels. Example: Typical Channel Banks After Auto Tuning Purpose Channel Number A = Active (channel was found during Auto Tuning) Example: Typical Channel Banks After Auto Tuning and Customization with Add/Del/Blnk Options...
  • Page 29: Channel Banks Worksheet

    Channel Banks Worksheet Use this worksheet to plan your program packages. (Photocopy additional worksheets as needed.) Purpose Channel Number Purpose Channel Number Purpose Channel Number Purpose Channel Number 99 100 Purpose Channel Number 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 Date _____________ Installer _____________________________________ Page ___ of ____ Location ______________________________________________________________________ 206-4096...
  • Page 30: Cloning Overview / Clonable Menu Features

    Cloning Overview / Clonable Menu Features IMPORTANT CLONING INFORMATION Before you begin cloning: There are three options for cloning a Master TV Setup: Complete the Commercial Mode Setup procedure on pages 14 • Using a USB memory device • to 15. All equipment should be connected to power and turned ON.
  • Page 31: Cloning Procedures

    Cloning Procedures Learning / Teaching a Master TV Setup using a USB Memory Device USB Cloning Notes Read the IMPORTANT CLONING INFORMATION on page 30 before beginning any cloning procedures. • You may edit a fi lename as part of the Learning procedure; however, a fi le with edited contents will not •...
  • Page 32: Learning / Teaching A Master Tv Setup Using A Tll-1100A Clone Programmer

    Cloning Procedures (Cont.) Learning / Teaching a Master TV Setup using a TLL-1100A Clone Programmer Warning: Do not connect a clone programmer to a PPV card installed in the Master or Target TVs, as this will damage the clone programmer and the PPV card. Cloning is accomplished using the TV/ TLL-1100A Clone clone programmer MPI ports for com-...
  • Page 33 (6) DISPLAY CLONE SETUP Since the TLL-1100A’s time cannot be set directly, the current time needs CLONE CLOCK = XX:XX to be copied from an LG TV equipped with an enabled MPI port. CLOCK = XX:XX THE CLONE IS VERSION VX.X.X...
  • Page 34: Learning / Teaching A Master Tv Setup Using An Lt2002 Clone Programmer

    Cloning Procedures (Cont.) Learning / Teaching a Master TV Setup using an LT2002 Clone Programmer Warning: Do not connect a clone programmer to a PPV card installed in the Master or Target TVs, as this will damage the clone programmer and the PPV card. Cloning is accomplished using the TV/ clone programmer MPI ports for com- Cable...
  • Page 35 TO EXECUTE ITEM, PRESS ON/OFF, POWER, OR ENTER. be copied from an LG TV equipped with an enabled MPI port. After the time is copied to the LT2002 clone programmer, the current time will be maintained and can then be transferred to another TV. (This can be a Master TV or another TV which has already had the features set up.)
  • Page 36 Reference: Upgrading TV/PTC Software using a USB Memory Device Checking the Software Versions HOSPITAL PTC INSTALLER MENU Note: This function is not accessible while the TV is Typical Installer Menu in FTG or PPV Mode. You can check the software versions of the TV by INSTALLER SEQ accessing the Installer Menu with the Installer Remote: Press MENU repeatedly until the on-screen...
  • Page 37: Power Consumption Settings

    Reference: Power Consumption Settings Installer Menu item 099 BACK LIGHTING set as shown below. (LG3DCH: Default value is 200; LG3DDH: Default value is 100.) Item 099 Picture Power Percent Item 099 Picture Power Percent Back Lighting Lumin. Consumption Savings Back Lighting Lumin.
  • Page 38: Tv Camport Auto Sense Operation

    Reference: TV Camport Auto Sense Operation (26/32LG3DCH and 26/32LG3DDH TVs Only) CAMPORT (Side Video) Functionality Control The Camport Auto Sense function is enabled when: 1. Installer Menu item 34 CAMPORT EN is set to 1 AND Item 034 Item 040 Side (AV IN 2) 2.
  • Page 39: Tv Aux Input Configuration

    Reference: TV Aux Input Configuration ENABLE MPI DATA MPI DATA DATA STATUS DIRECT ACCESS START AUX STATUS TYPE TYPE 0xD2 Tuning DATA STATUS Installer Menu SOURCE 0x41 SOURCES CURRENT AV TYPE 0x0D ASSIGN- ENABLED (R/W) SOURCE (R) MENT SOURCE (R) OLD_ OLD_ Source...
  • Page 40: Troubleshooting

    Dim room light. Bed Switch set to wrong bed. Set Bed Switch or update Installer Menu, as necessary. Wrong Installer Remote. Requires compatible Installer Remote. Contact your LG dealer. Picture Reception Normal picture, Audio muted. Press MUTE or use Volume Up key to increase sound level.
  • Page 41: Troubleshooting Flow Chart

    Troubleshooting (Cont.) Troubleshooting Flow Chart Controller Quick Check STATUS Plug into AC connected LED on PTC Power outlet. to AC Board Power? blinking? Cycle the power by removing and reconnecting the AC Power cord. Then, observe POWER LED on front of TV. POWER Bad Analog or Digital Board...
  • Page 42: Commercial Mode Check

    Troubleshooting (Cont.) Commercial Mode Check Press POWER on Installer Remote. responded? Leave the TV set ON. Go to Installer Menu by pressing MENU until the on-screen setup menus lock up (i.e., stop responding). stopped Stopped TV is in responding or responding Commercial Mode.
  • Page 43: Clone Programmer Troubleshooting

    Then redo Learn/Teach. (Learning usually takes about 90 seconds; Teaching usually takes 3 to 4 minutes.) Remote does not operate Wrong Installer Remote. Only use an LG Installer Remote to operate clone programmer clone programmer. with TV. Clone menu does not dis- MPI cord not connected.
  • Page 44: Channel Banks Setup Troubleshooting

    Troubleshooting (Cont.) Channel Banks Setup Troubleshooting CHANNEL PREVIEW - BANK 1 CH 011-001 NORMAL-ADDED Enter -> Change CC -> VCHIP Menu, Ch. Preview -> Exit Channel Banks Setup Menu Symptom Cause Solution Cannot change channel Installer Menu item 028 CH. OVERIDE is Set CH.
  • Page 45: Glossary Of Terms

    Reference: Glossary of Terms A list of defi nitions for some of the words found in this guide 75 OHM RF CABLE COMPOSITE VIDEO PHYSICAL CHANNEL NUMBER The wire that comes from an off-air Typical video jack, uses one wire for The actual channel number.
  • Page 46: Document Revision History / Notes

    Document Revision History / Notes Document Revision History Date Description May 2008 Revision A: New Document June 2008 Revision B: Installer Menu updates July 2008 Revision C: Channel Banks and Installer Menu updates June 2010 Revision D: Introduction of LG3DDH and Installer Menu updates July 2010 Revision E: Express Script, pillow speaker, and Installer Menu (HOSPITAL MODE) updates December 2010...
  • Page 47: Back Cover

    For Customer Support/Service, please call: 1-888-865-3026 www.LGsolutions.com Marketed and Distributed in the United States by LG Electronics U.S.A., Inc. 1000 Sylvan Avenue, Englewood Cliffs, NJ 07632 206-4096 © Copyright 2011, LG Electronics U.S.A., Inc. Revision G...

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