Gaggia VIVA Operating Instructions Manual page 18

ENGLISH
In the event of faulty function
Problem:
Coffee does not flow.
Coffee flows too quickly.
Pump makes loud noise.
Water leaking excessively from
filter holder.
Espresso has little creamy froth.
Espresso is too cold.
Not enough milk froth.
Check to ensure against the following:
Water is in tank.
Filter basket clogged because coffee is too
fine or compressed too firmly.
Shower disc requires cleaning.
Coffee is ground too coarsely.
Coffee is not pressed down with tamper.
No water in tank.
Pump not primed.
Coffee is ground too coarsely.
Filter holder not properly inserted in brew head.
Gasket in brewing head dirty or worn.
Coffee grinds not cleaned off the rim of filter holder.
Coffee is ground too coarsely.
Coffee is not pressed down with tamper.
Coffee is too old or dried out.
Machine is not warmed up (6 min).
Coffee is ground too coarsely.
Steam pipe and/or air intake hole clogged.
Milk is too hot.
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