Troubleshooting - Sharp GX33 User Manual

User guide
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• During installation, the on-screen instructions ask
you to select an interface. Select Bluetooth as an
interface.
4.
Turn on the PC software connectivity of your
phone.
For how to turn on the PC software connectivity, see
page 101.
5.
Launch Handset Manager from the relevant folder.
6.
Follow the on-screen instructions of Handset
Manager.
For details, see the User Guide Software which is
installed within Handset Manager or our web-site,
http://www.sharp-mobile.com.
Note
• Some large files may not be able to be transmitted
from the PC to the phone.
• Applications (Camera, My Items, etc.) do not run
when the phone is connected to the PC via Bluetooth
wireless technology interface or USB Data Cable.
• If you have already installed Sharp Handset
Manager, you need to uninstall the previous one.
• If you have trouble with installation, uninstall
Handset Manager, restart your PC, reinstall Handset
Manager and restart.
• Connecting your phone to your PC via the USB Data
Cable may not charge the battery. To charge the
battery, always use the AC Charger recommended by
the manufacturer.

Troubleshooting

Problem
• Make sure the battery is
The phone does not
turn on.
• Make sure you have entered
• Your SIM card/protected
PIN code or PIN2
code is rejected.
• Contact your SIM provider if
• Enter PUK code (8 digits)
• If the attempt is successful,
The SIM card
becomes locked.
• Adjust the backlight
The display is
difficult to read.
Solution
properly inserted and
charged.
the correct code (4 to 8 digits).
functions will become locked
after 3 unsuccessful attempts.
you do not have the correct
PIN code.
provided by your service
provider (if supported).
enter the new PIN code and
confirm your phone is
operational again. Otherwise
contact your dealer.
brightness for the display, and
adjust the LCD contrast for the
external display.
Troubleshooting
127

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