If You Need Further Assistance - Toshiba Satellite P20-8PW User Manual

If You Need Further Assistance

If you have followed the recommendations in this chapter and are still
having problems, you may need additional technical assistance. This
section contains the steps to take to ask for help.
Before you call
Since some problems may be related to the operating system or the
program you are using, it is important to investigate other sources of
assistance first.
Try the following before contacting TOSHIBA:
■
Review the troubleshooting information in your Microsoft
documentation.
■
If the problem occurs while you are running a program, consult the
program's documentation for troubleshooting suggestions. Contact
the software company's technical support group for their assistance.
■
Consult the dealer from whom you purchased your computer and/or
program. Your dealer is your best source for current information.
Contacting TOSHIBA
If you still need help and suspect that the problem is hardware related,
TOSHIBA offers a variety of resources to help you. Please refer to
appendix E for TOSHIBA support information.
User's Manual
If Something Goes Wrong
® ®
Windows
7-15