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Customer Service
Your dishwasher requires no special care other than that described in the Care
and Maintenance section of the Use and Care Manual. If you are having a problem
with your dishwasher, before calling for service please refer to the Self Help
section in the Use and Care Manual. If service is necessary, contact your dealer
or installer or an authorized service center. Do not attempt to repair the appliance
yourself. Any work performed by unauthorized personnel may void the warranty.
If you are having a problem with your dishwasher and are not pleased with the
service you have received, please take the following steps (in the order listed
below) until the problem is corrected to your satisfaction:
1.
Contact your installer or the Authorized Service Contractor in your area.
2.
E-mail us from the customer service section of our website,
www.thermador.com.
3.
Write us at the address below:
BSH Home Appliances, Corp.
5551 McFadden Avenue
Huntington Beach, CA 92649
4.
Call Customer Service at 1-800-735-4328.
Please be sure to include (if you are writing), or have available (if you are
calling), the following information:
•
Model number
•
Serial number
•
Date of original purchase
•
Date the problem originated
•
Explanation of the problem
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