Problem Solving - DeLonghi EC330 Instructions Manual

Problem solving

PROBLEM
Espresso coffee no longer
comes out.
Espresso coffee drips from
the edges of the filter
holder, instead of from its
holes.
The espresso coffee is
cold.
The pump is too noisy.
The coffee crema is light-
coloured (the coffee comes
out quickly from the
spout).
Coffee Maker
POSSIBLE CAUSES
• Lack of water in the tank.
• The holes in the filter
holder are blocked.
• The outlet of the espres-
so boiler is blocked.
• The tank is badly inserted
and the valve at the bot-
tom is not open.
• The filter holder is badly
inserted.
• The gasket of the espres-
so boiler has lost elastici-
ty.
• The holes in the filter
holder are blocked.
• The 'OK' pilot light was not
on when the coffee deliv-
ery switch was pressed.
• The preheating was not
carried out.
• The cups were not pre-
heated.
• The water tank is empty.
• The tank is inserted
wrongly and the valve at
the bottom is not open.
• The ground coffee has
not been pressed enough.
• The quantity of ground
coffee is scarce.
• The coffee is not ground
finely enough.
10
SOLUTION
• Fill the water tank.
• Clean the holes in the
spouts.
• Clean as indicated in
the "Cleaning the
espresso boiler outlet"
section.
• Press the tank lightly so
as to open the valve at
the bottom.
• Attach the filter holder
correctly by rotating
firmly as far as it will go.
• Have the espresso boil-
er gasket replaced at an
Service Centre
• Clean the holes in the
filter holder.
• Wait until the OK pilot
light comes on.
• Carry out the preheat-
ing as indicated in the
"Preheating the coffee
unit" section.
• Preheat the cups by
rinsing them in hot
water.
• Fill the water tank
• Press the tank lightly to
open the valve at the
bottom.
• Tamper the ground cof-
fee down more.
• Increase the quantity of
coffee.
• Only use coffee specifi-
cally ground for espres-
so coffee machines.