Post Numeric Codes And Text Messages - HP dc7900 - Convertible Minitower PC Troubleshooting Manual

POST Numeric Codes and Text Messages

This section covers those POST errors that have numeric codes associated with them. The section also
includes some text messages that may be encountered during POST.
NOTE: The computer will beep once after a POST text message is displayed on the screen.
Table A-1 Numeric Codes and Text Messages
Control panel message
101-Option ROM Checksum Error
103-System Board Failure
110-Out of Memory Space for Option ROMs
162-System Options Not Set
163-Time & Date Not Set
ENWW
Description
System ROM or expansion board option
ROM checksum.
DMA or timers.
Recently added PCI expansion card contains
an option ROM too large to download during
POST.
Configuration incorrect.
RTC (real-time clock) battery may need to
be replaced.
Invalid time or date in configuration memory.
RTC (real-time clock) battery may need to
be replaced.
Recommended action
1. Verify the correct ROM.
2. Flash the ROM if needed.
3. If an expansion board was recently
added, remove it to see if the problem
remains.
4. Clear CMOS. (See Appendix B,
Password Security and Resetting
CMOS on page
5. If the message disappears, there may
be a problem with the expansion card.
6. Replace the system board.
1. Clear CMOS. (See Appendix B,
Password Security and Resetting
CMOS on page
2. Remove expansion boards.
3. Replace the system board.
1. If a PCI expansion card was recently
added, remove it to see if the problem
remains.
2. In Computer Setup, set Advanced >
Device Options > NIC PXE Option
ROM Download to DISABLE to prevent
PXE option ROM for the internal NIC
from being downloaded during POST to
free more memory for an expansion
card's option ROM. Internal PXE option
ROM is used for booting from the NIC to
a PXE server.
Run Computer Setup and check the
configuration in Advanced > Onboard
Devices.
Reset the date and time under Control
Panel. If the problem persists, replace the
RTC battery. See the Hardware Reference
Guide for instructions on installing a new
battery, or contact an authorized dealer or
reseller for RTC battery replacement.
Reset the date and time under Control
Panel (Computer Setup can also be used). If
the problem persists, replace the RTC
battery. See the Hardware Reference Guide
POST Numeric Codes and Text Messages
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