Compaq CQ2100 - Desktop PC Limited Warranty
Warranty
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Also See for CQ2100 - Desktop PC:
- Upgrade and service manual (26 pages) ,
- Important safety instructions (2 pages) ,
- Quick start manual (1 page)
Related Manuals for Compaq CQ2100 - Desktop PC
Summary of Contents for Compaq CQ2100 - Desktop PC
- Page 1 Limited Warranty and Support Guide • Warranty Statement • End-User License Agreement • Declaration of Conformity • Operating Specifications • Regulatory and Safety Information • Support Information...
- Page 2 Before contacting the HP Customer Care Center, it’s important to have the following information handy. Please take a moment to write down your product information for future reference. Model Number: _____________________________________________________ System (Product) Number: ____________________________________________ Serial Number: ______________________________________________________ Software Build Number: ______________________________________________ Operating System: ___________________________________________________ Purchase Date: ______________________________________________________...
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Page 3: Hardware Limited Warranty
The Legal Language Hardware Limited Warranty HP Product Duration Hardware One (1) Year Limited Warranty* *The warranty period may be longer in certain countries/regions. Please check with the seller of the product or consult the HP Web site at: http://www.hp.com General Terms This HP Hardware Limited Warranty gives you, the customer, express limited warranty rights from Hewlett-Packard, the manufacturer. - Page 4 Transfer of the products may be covered by export controls issued by the United States or other governments. This Limited Warranty applies only to HP-branded and Compaq-branded hardware products (collectively referred to in this Limited Warranty as “HP Hardware Products”)
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Page 5: Exclusive Remedy
Exclusions HP DOES NOT WARRANT THAT THE OPERATION OF THIS PRODUCT WILL BE UNINTERRUPTED OR ERROR-FREE. HP IS NOT RESPONSIBLE FOR DAMAGE THAT OCCURS AS A RESULT OF YOUR FAILURE TO FOLLOW THE INSTRUCTIONS INTENDED FOR THE HP HARDWARE PRODUCT. This Limited Warranty does not apply to expendable or consumable parts and does not extend to any product from which the serial number has been removed or that has been damaged or rendered defective (a) as a result of accident, misuse, abuse, contamination,... -
Page 6: Limited Warranty Period
EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP BE LIABLE FOR ANY DAMAGES CAUSED BY THE PRODUCT OR THE FAILURE OF THE PRODUCT TO PERFORM, INCLUDING ANY LOST PROFITS OR SAVINGS OR SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES. HP IS NOT LIABLE FOR ANY CLAIM MADE BY A THIRD PARTY OR MADE BY YOU FOR A THIRD PARTY. - Page 7 documentation provided by HP. You are also required to co-operate with HP in attempting to resolve the problem over the telephone. This may involve performing routine diagnostic procedures, installing software updates or patches, removing third-party options and/or substituting options. In order to receive onsite support, you must: (a) have a representative present when HP provides warranty services at your site;...
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Page 8: Options And Software Limited Warranties
costs and determine the courier/carrier to be used. If Customer Self Repair applies to you, please refer to your specific HP Hardware Product announcement. You can also obtain information on this warranty service on the HP Web site at: http://www.hp.com/support Service Upgrades HP has a range of additional support and service coverage for your product that can be purchased locally. -
Page 9: Software Technical Support
HP’s only warranty obligations with respect to software distributed by HP under the HP brand name are set forth in the applicable end-user license or program license agreement provided with that software. If the removable media on which HP distributes the software proves to be defective in materials or workmanship within thirty (30) days of purchase, your sole remedy shall be to return the removable media to HP for replacement. - Page 10 Contacting HP If your product fails during the Limited Warranty Period and the suggestions in the product documentation do not solve the problem, you can receive support by doing the following: Locate your nearest HP Support location via the World Wide Web at: http://www.hp.com/support Contact your authorized HP dealer or Authorized Service Provider and be sure to have the following information available before you call HP:...
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Page 11: End User License Agreement
END-USER LICENSE AGREEMENT PLEASE READ CAREFULLY BEFORE USING THIS EQUIPMENT: This End-User license Agreement (“EULA”) is a legal agreement between (a) you (either an individual or a single entity) and (b) Hewlett-Packard Company (“HP”) that governs your use of any Software Product, installed on or made available by HP for use with your HP product (“HP Product”), that is not otherwise subject to a separate license agreement between you and HP or its suppliers. - Page 12 2. UPGRADES. To use a Software Product identified as an upgrade, you must first be licensed for the original Software Product identified by HP as eligible for the upgrade. After upgrading, you may no longer use the original Software Product that formed the basis for your upgrade eligibility. 3.
- Page 13 10. LIMITATION OF LIABILITY. Notwithstanding any damages that you might incur, the entire liability of HP and any of its suppliers under any provision of this EULA and your exclusive remedy for all of the foregoing shall be limited to the greater of the amount actually paid by you separately for the Software Product or U.S.
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Page 14: Declaration Of Conformity
DECLARATION OF CONFORMITY according to ISO/IEC 17050-1 and EN 17050-1 Supplier’s Name: Hewlett-Packard Company Supplier’s Address: Hewlett-Packard Company 10955 Tantau Ave Cupertino, CA 95014 declares, that the product(s) Product: Personal computer Model Number(s): 800, 900 a000, a1000, a5000, a6000 CQ2000, CQ5000 d1000, d4000, dx2000, d5000 e9000 g2000, g3000... - Page 15 conforms to the following Product Specifications: Safety: IEC 60950-1:2001 / EN60950-1: 2001 EN 60825-1: 1994 + A1: 2002 + A2: 2001, Class 1 (Laser/LED) EMC: CISPR 22: 1997 / EN 55022: 1998 +A1:2000 +A2:2003, Class B/ EN 55022:2006, Class B CISPR 24: 1997 / EN 55024:+1998 +A1:2001 +A2:2003 EN 55020:1995/ EN 55020:2002 +A1:2002 + A2:2005 EN 55013:2001 +A1:2003...
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Page 16: Operating Specifications
Operating Specifications Electrical ratings: AC INPUT 100–127V , 3A or 4A or 6A* 200–240V , 2A or 3A* 50/60 Hz Operating temperature: 5° to 35° C Storage temperature: –30° to 65° C Operating humidity: 15 to 80% @ 26° C Operating altitude: 0–2000 m Storage altitude:... - Page 17 Important Information About ENERGY STAR ® HP computers marked with the ENERGY STAR Logo are compliant with the applicable U.S. Environmental Protection Agency (EPA) ENERGY STAR specifications for computers. The EPA ENERGY STAR Logo does not imply endorsement by the EPA. As an ENERGY STAR Partner, Hewlett-Packard Company has determined the products marked with the ENERGY STAR Logo are ENERGY STAR qualified as per the applicable ENERGY STAR guidelines for energy efficiency.
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Page 18: Australia Telecom Statement
Audio Volume Statement Listening to music at high volume levels and for extended durations may damage one’s hearing. In order to reduce the risk of damage to hearing, one should lower the volume to a safe, comfortable level, and reduce the amount of time listening at high levels. •... - Page 19 • For automatically initiated calls to different numbers: The equipment shall be on-hook for a period of not less than 5 seconds between the end of one attempt and the beginning of the next attempt. • For automatically answered incoming calls: Incoming calls shall be answered between 3 and 30 seconds of the first ring.
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Page 20: Additional Safety Information
Additional Safety Information This product has not been evaluated for connection to an “IT” power system (an AC distribution system with no direct connection to earth, according to IEC 60950). AC Power Safety Warning WARNING: Install the computer near an AC outlet. The AC power cord is your computer’s main AC disconnecting device and must be easily accessible at all times. -
Page 21: Laser Safety Statement
Laser Safety Statement Class 1 LED Product The CD and DVD drives contain a laser system and are classified as a “Class 1 Laser Product” under a U.S. Department of Health and Human Services (DHHS) Radiation Performance standard according to the Radiation Control for Health and Safety Act of 1968. Should the unit ever require maintenance, contact an authorized service location. -
Page 22: Tv Antenna Connectors Protection
TV Antenna Connectors Protection External Television Antenna Grounding If an outside antenna or cable system is connected to the product, be sure the antenna or cable system is electrically grounded so as to provide some protection against voltage surges and built-up static charges. -
Page 23: Support Information
4 If you have not solved the problem, call the HP Customer Care Center at the appropriate number below. Australia: 1300 721 147 Compaq 1300 888 423 Hours: Mon.–Fri. 10 a.m.–9 p.m., Sat.–Sun. 10 a.m.–4 p.m. (local time) Hong Kong... -
Page 24: Customer Support
HP Support Web Site http://www.hp.com/support HP Registration Web Site http://www.hp.com/apac/register To Our Valued Customer Congratulations on your decision to purchase a desktop computer! During development, the computer must pass extensive quality tests to meet the rigorous standards that have made us famous for quality and reliability. - Page 25 Call HP Customer Care Center Finally, if these steps don’t help, you can reach a real, knowledgeable person by calling the HP Customer Care Center in your area. Phone assistance to get you up and running is covered for thirty (30) days from the time you purchased your computer.
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