Compaq SR1000 Support Manual
Hewlett-packard pc warranty and support guide
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Also See for SR1000:
- Manual (12 pages) ,
- Important safety instructions (1 page) ,
- Troubleshooting manual (20 pages)
Table of Contents
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Warranty and
Support Guide
1 Year Parts Replacement on Hardware with Available Shipment
of Replacement Parts — The award-winning Easy Access Design
makes it easy!
1 Year Hardware Technical Support
IMPORTANT NOTE
At Hewlett-Packard we take pride in our ability to service your needs. We have specialists
available to help you with your technical support questions as they arise via the Web or
phone (see Contact Numbers chart within this document). We want to make sure that your
support needs are met and any issues resolved as quickly as possible.
The information in this document is subject to change without notice.
Before contacting Customer Support Center, it's important to have the
following information handy. Please take a moment to write down your
product information for future reference.
Product Name: _________________________________________________________________
Model Name: __________________________________________________________________
Serial Number: _________________________________________________________________
Purchase Date: _________________________________________________________________
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Table of Contents
Related Manuals for Compaq SR1000
Summary of Contents for Compaq SR1000
- Page 1 Warranty and Support Guide 1 Year Parts Replacement on Hardware with Available Shipment of Replacement Parts — The award-winning Easy Access Design makes it easy! 1 Year Hardware Technical Support IMPORTANT NOTE At Hewlett-Packard we take pride in our ability to service your needs. We have specialists available to help you with your technical support questions as they arise via the Web or phone (see Contact Numbers chart within this document).
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Page 3: Where To Get Help
Follow these steps when you need help: 1 Check the setup poster for help with setting up and using your PC. 2 For faster help, be sure to register your Compaq Presario home PC on the Web at: http://register.hp.com 3 For help online, go to the Customer Care Center Web site at http://www.hp.com/support... -
Page 4: Hardware Limited Warranty
Any hardware upgrades that you intend to do should only be done after you have completely set up your new Compaq Presario. Refer to the setup poster included with your system for help with setting up. If you have any problems setting up... - Page 5 United States or other governments. This Limited Warranty applies only to HP-branded and Compaq-branded hardware products (collectively referred to in this Limited Warranty as “HP Hardware Products”) sold by or leased from Hewlett-Packard Company, its worldwide...
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Page 6: Exclusive Remedy
During the Limited Warranty Period, HP will, at its discretion, repair or replace any defective component. All component parts or hardware products removed under this Limited Warranty become the property of HP. In the unlikely event that your HP Hardware Product has recurring failures, HP, at its sole discretion, may elect to provide you with (a) a replacement unit of HP’s choosing that is the same or equivalent to your HP Hardware Product in performance or... -
Page 7: Limited Warranty Period
Limited Warranty Period The Limited Warranty Period for an HP Hardware Product is a specified, fixed period commencing on the date of purchase. The date on your sales receipt is the date of purchase unless HP or your reseller informs you otherwise in writing. - Page 8 Mail-in Warranty Service Your HP Limited Warranty may include a mail-in warranty service. Under the terms of mail-in service, you will be required to ship your HP Hardware Product to an authorized service location for warranty repair. You must prepay any shipping charges, taxes, or duties associated with transportation of the product to the repair location.
- Page 9 EXCEPT AS PROVIDED IN THE APPLICABLE SOFTWARE END-USER LICENSE OR PROGRAM LICENSE AGREEMENT, OR IF OTHERWISE PROVIDED UNDER LOCAL LAW, SOFTWARE PRODUCTS, INCLUDING ANY SOFTWARE PRODUCTS, FREEWARE (AS DEFINED BELOW) OR THE OPERATING SYSTEM PREINSTALLED BY HP ARE PROVIDED “AS IS” AND WITH ALL FAULTS, AND HP HEREBY DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS, EITHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE AND NON-...
- Page 10 Contacting HP If your product fails during the Limited Warranty Period and the suggestions in the product documentation do not solve the problem, you can receive support by doing the following: Locate your nearest HP Support location via the World Wide Web at: http://www.hp.com/support Contact your authorized HP dealer or Authorized Service Provider and be sure to have the following information...
- Page 11 3. ADDITIONAL SOFTWARE. This EULA applies to updates or supplements to the original Software Product provided by HP unless HP provides other terms along with the update or supplement. In case of a conflict between such terms, the other terms will prevail. 4.
- Page 12 12. COMPLIANCE WITH EXPORT LAWS. You shall comply with all laws and regulations of the United States and other countries (“Export Laws”) to assure that the Software Product is not (1) exported, directly or indirectly, in violation of Export Laws, or (2) used for any purpose prohibited by Export Laws, including, without limitation, nuclear, chemical, or biological weapons proliferation.
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Page 13: Declaration Of Conformity
Manufacturer’s Address: declares that the product(s) Product: Personal computer Model Number(s): S0000, SR1000, SA4000, m000, m1000, m5000, d1000, a000, t000, x5000, w1000 series, a1000, t3000, d4000, w5000, m7000 Product Options: conforms to the following Product Specifications: Safety: IEC 60950: 1999 / EN60950: 2000... -
Page 14: Operating Specifications
Operating Specifications Electrical ratings: AC INPUT 100–127V , 4A or 6A* 50/60 Hz Operating temperature: 5° to 35° C Storage temperature: –30° to 65° C Operating humidity: 15 to 80% @ 26° C Operating altitude: 0–2286 m Storage altitude: 0–4572 m * Refer to your PC’s ratings label located on the back of the PC to determine exact electrical rating. -
Page 15: Additional Safety Information
• For automatically initiated calls to the same number: (a) There shall be no more than 10 call attempts to the same number within any 30-minute period for a single manual call initiation. (b) The equipment shall be on the hook for a period of not less than 30 seconds between the end of one attempt and the beginning of the next attempt. -
Page 16: Laser Safety Statement
Laser Safety Statement Class 1 LED Product The CD and DVD drives contain a laser system and are classified as a “Class 1 Laser Product” under a U.S. Department of Health and Human Services (DHHS) Radiation Performance standard according to the Radiation Control for Health and Safety Act of 1968.