Support Information; Where To Get Help; Software Support - Compaq CQ2009F - 1 GB RAM Limited Warranty

Support Information

Don't Forget to Register!
You can register your computer through the Help and
Support Center. Click the Windows Vista start button
and then click Help and Support.

Where to Get Help

Follow these steps when you need help:
1 Check the setup poster and product documentation for
help with setting up and using your computer.
2 Use the Help and Support Center for help with hardware
and software questions. Click the Windows Vista
start button, and then click Help and Support. The
Help and Support Center provides useful troubleshooting
information and includes the following:
•
Link to register your computer.
•
System information, including your computer product
number, model number, and serial number.
•
E-mail support.
•
HP Real Time Chat with qualified support specialists.
•
Support phone numbers.
•
Link to the User Guides for your computer.
3 If you think you have a hardware issue, before calling the
Customer Care Center, run the hardware diagnostic tools
that are preinstalled on your computer. Click the
Windows Vista start button, All Programs,
PC Help & Tools, and then click Hardware
Diagnostic Tools.
4 For help online, go to the HP Customer Care Center
Web site at:
http://www.hp.com/hk/support
Or
http://www.hp.com.tw/support
for technical information or to get software updates.
5 If you have not solved the problem, call the HP Customer
Care Center at the appropriate number below.
Hong Kong SAR: 2802 4098
Macau SAR: 0800 366
Hours: Mon.–Fri. 9 a.m.–6 p.m., Sat. 9 a.m.–1 p.m.
Taiwan: 0800 095 996
Hours: Mon.–Sat. 8:30 a.m.–9 p.m.
(Hours are subject to change without notice.)
Where Are My User Guides?
The User Guides are on your computer. Click the
Windows Vista start button, All Programs, and then
™
,
click User Guides. Documentation is also available at:
http://www.hp.com/hk/support
Or
http://www.hp.com.tw/support
where you can search for the support page for your model.
HP Support Web site
http://www.hp.com/hk/support
Or
http://www.hp.com.tw/support

Software Support

If you have questions about your software or
ISP (Internet Service Provider), call or visit your software or
ISP vendor's Web site. The appropriate number or Web
address is listed below. Some of these Web addresses may
be listed in the Favorites list found in your Internet Explorer
browser. Phone and e-mail support may not exist if no
information is given. For software not listed, HP technical
support provides 30-day limited support. All software titles,
below, may not be included with your computer.
Adobe Reader
http://www.pacific.adobe.com/support/main.html
GameChannel by WildTangent
hpdesktp_support@wildtangent.com
http://www.wildtangent.com
Norton Internet Security by Symantec
http://www.symantec.com/region/tw/techsupp/index.html
CyberLink
http://www.cyberlink.com
To Our Valued Customer
Congratulations on your decision to purchase a Desktop
computer! During development, the computer must pass
extensive quality tests to meet the rigorous standards that
have made us famous for quality and reliability.
All of our computers go through a comprehensive quality test
to ensure the computer is working correctly before it leaves
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