Compaq BL10e - HP ProLiant - 512 MB RAM Supported Configurations page 33

Implementing microsoft windows server 2003 with service pack 2 on hp proliant servers

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Table of Contents

Issue 4

HP ProLiant servers running HP Insight Server Agents for Windows may

experience high CPU utilization.

Description

Solution

Issue 5

Hibernation issue exists with 4 GB or more system memory.

Description

Solution

An HP ProLiant server operating in a Microsoft Windows

environment and loading the HP Insight Management

Agents for Windows Version 7.40 may experience high

CPU utilization, resulting in degraded system

performance. CPU utilization may reach 50 to100 percent

and remain high on multiprocessor systems. Systems with

a single CPU may reach 100 percent.

A call responsible for the memory code initialization

process from the Server Agents in PSP 7.40 to the

Windows Health driver becomes trapped in an endless

loop, causing the processor utilization to rise.

For additional details, refer to the customer advisory

located at

http://h20000.www2.hp.com/bizsupport/TechSupport/D

ocument.jsp?locale=en_US&objectID=c00568181.

To prevent high CPU utilization from occurring, upgrade the

HP Insight Management Agents and System Management

drivers to the following versions as appropriate for the

specific ProLiant server:

CP005816 – HP ProLiant Advanced System

•

Management Controller Driver for Windows

2000/Server 2003 Version 5.36.0.0 (or later)