Dell PowerConnect 2016, 2024 User Manual

Dell switch user's guide
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Dell™ PowerConnect™ 2016 and 2024 Systems
User's Guide
w w w . d e l l . c o m | s u p p o r t . d e l l . c o m

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Summary of Contents for Dell PowerConnect 2016, 2024

  • Page 1 Dell™ PowerConnect™ 2016 and 2024 Systems User’s Guide w w w . d e l l . c o m | s u p p o r t . d e l l . c o m...
  • Page 2 Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Computer Corporation disclaims any proprietary interest in trademarks and trade names other than its own.
  • Page 3: Table Of Contents

    2 Overview Package Contents Front Panel Indicators PowerConnect 2024 PowerConnect 2016 RJ-45 10/100-Mbps Switch Ports Cascading to a Switch or Hub Connecting to Desktop Systems Mounting Kit Instructions Installing on a Flat Surface Installing in a Rack Technical Information 3 Help and Regulatory Notices Getting Help .
  • Page 4 Before You Call Contacting Dell Regulatory Notices FCC Compliance Statement FCC Notices (U.S. Only) IC Notice (Canada Only) CE Notice (European Union) VCCI Notice (Japan Only) NOM Information (Mexico Only) Contents ......
  • Page 5: Caution: Safety Instructions

    Caution: Safety Instructions Use the following safety guidelines to ensure your own personal safety and to help protect your system from potential damage. General • Observe and follow service markings. Do not service any product except as explained in your system documentation. Opening or removing covers that are marked with the triangular symbol with a lightning bolt may expose you to electrical shock.
  • Page 6: Rack Mounting Of Systems

    Caution: Safety Instructions • Use only approved power cable(s). If you have not been provided with a power cable for your system or for any AC-powered option intended for your system, purchase a power cable that is approved for use in your country. The power cable must be rated for the product and for the voltage and current marked on the product's electrical ratings label.
  • Page 7 NOTE: Your system is safety-certified as a free-standing unit and as a component for use in a Dell rack cabinet using the customer rack kit. The installation of your system and rack kit in any other rack cabinet has not been approved by any safety agencies. It is your responsibility to have the final combination of system and rack kit in a rack cabinet evaluated for suitability by a certified safety agency.
  • Page 8: Modems, Telecommunications, Or Local Area Network Options

    Caution: Safety Instructions • Do not step on or stand on any component when servicing other components in a rack. CAUTION: A qualified electrician must perform all connections to DC power and to safety grounds. All electrical wiring must comply with applicable local or national codes and practices.
  • Page 9 Caution: Safety Instructions • When unpacking a static-sensitive component from its shipping carton, do not remove the component from the antistatic packing material until you are ready to install the component in your system. Just before unwrapping the antistatic packaging, be sure to discharge static electricity from your body. •...
  • Page 10 Safe ty Instr u ctions...
  • Page 11: Overview

    S E C T I O N 1 O v e r v i e w Package Contents Front Panel Indicators Mounting Kit Instructions Technical Information FILE LOCATION: C:\A-2003 Working Folder\All PowerConnect\E-Doc Posts\Eng UG rev\7H905ch.fm D E L L C O N F I D E N T I A L – P R E L I M I N A R Y 6 / 3 / 0 3...
  • Page 12: Package Contents

    • • • • • • Package Contents Before you install a switch, please verify that your package contains the following items: • • • • • D E L L C O N F I D E N T I A L – P R E L I M I N A R Y 6 / 3 / 0 3 Ov er v ie w Complies with IEEE 802.3 Type 10Base-T and IEEE 802.3 Type...
  • Page 13: Front Panel Indicators

    FILE LOCATION: C:\A-2003 Working Folder\All PowerConnect\E-Doc Posts\Eng UG rev\7H905ch.fm Front Panel Indicators The LEDs on the front panel display the following information: • Status of the power supply • Connection speed of either 10-Mbps or 100-Mbps • Data activity on the segment •...
  • Page 14: Powerconnect 2016

    FILE LOCATION: C:\A-2003 Working Folder\All PowerConnect\E-Doc Posts\Eng UG rev\7H905ch.fm Fdx/Col LED • • PowerConnect 2016 Power LED • • 100M LED • • Link/Activity (LNK/ACT) LED • • • Full Duplex (FDX) LED • • D E L L C O N F I D E N T I A L – P R E L I M I N A R Y 6 / 3 / 0 3 Ov er v ie w Orange —...
  • Page 15: Rj-45 10/100-Mbps Switch Ports

    FILE LOCATION: C:\A-2003 Working Folder\All PowerConnect\E-Doc Posts\Eng UG rev\7H905ch.fm RJ-45 10/100-Mbps Switch Ports There are either 16 or 24 RJ-45 connectors on the front panel of the switch. The switches provide 10/100-Mbps switching ports that can sense the 10/100M speed and negotiate full or half-duplex mode automatically. These switching ports allow users to connect the switches to 10Base-T and 100Base-TX devices.
  • Page 16: Installing On A Flat Surface

    FILE LOCATION: C:\A-2003 Working Folder\All PowerConnect\E-Doc Posts\Eng UG rev\7H905ch.fm Installing on a Flat Surface The switch can be installed on any appropriate level surface that can safely support the weight of the hubs and their attached cables. There must be adequate space around the switch for ventilation and access cable connectors.
  • Page 17: Technical Information

    FILE LOCATION: C:\A-2003 Working Folder\All PowerConnect\E-Doc Posts\Eng UG rev\7H905ch.fm Technical Information Network Protocol and Standards Compatibility IEEE 802.3 CSMA/CD (ISO/IEC 8802-3) IEEE 802.3 10Base-T (ISO/IEC 8802-3) IEEE 802.3u 100Base-TX (ISO/IEC 8802-3) IEEE 802.3x Flow Control (ISO/IEC 8802-3) Interface RJ-45 Connector Power Supply 100-240VAC/50-60 Hz universal input Physical Dimensions...
  • Page 18 FILE LOCATION: C:\A-2003 Working Folder\All PowerConnect\E-Doc Posts\Eng UG rev\7H905ch.fm D E L L C O N F I D E N T I A L – P R E L I M I N A R Y 6 / 3 / 0 3 Ov er v ie w...
  • Page 19: Help And Regulatory Notices

    S E C T I O N 2 H e l p a n d R e g u l a t o r y N o t i c e s Getting Help Regulatory Notices...
  • Page 20: Getting Help

    FILE LOCATION: C:\A-2003 Working Folder\All PowerConnect\E-Doc Posts\Eng UG rev\7H905gethelp.fm Getting Help Technical Assistance If you need help with a technical problem, Dell is ready to assist you. For instructions on using the technical support service, see "Technical Support Service." NOTE: Some of the following services are not always available in all locations outside the continental U.S.
  • Page 21 AutoTech Service Dell's automated technical support service—AutoTech—provides recorded answers to the questions most frequently asked by Dell customers about their portable and desktop computers. When you call AutoTech, use your touch-tone telephone to select the subjects that correspond to your questions.
  • Page 22: Problems With Your Order

    FILE LOCATION: C:\A-2003 Working Folder\All PowerConnect\E-Doc Posts\Eng UG rev\7H905gethelp.fm Automated Order-Status Service To check on the status of any Dell products that you have ordered, you can go to support.dell.com, or you can call the automated order-status service. A recording prompts you for the information needed to locate and report on your order.
  • Page 23: Before You Call

    Dell’s automated-support telephone system direct your call more efficiently. Remember to fill out the Diagnostics Checklist. If possible, turn on your computer before you call Dell for technical assistance and call from a telephone at or near the computer. You may be asked to type some commands at the keyboard, relay detailed information during operations, or try other troubleshooting steps possible only at the computer itself.
  • Page 24: Contacting Dell

    Phone number: Service tag (bar code on the back of the computer): Express Service Code: Return Material Authorization Number (if provided by Dell support technician): Switch Name and Firmware Version: Error message, beep code, or diagnostic code: Description of problem and troubleshooting procedures you performed:...
  • Page 25 NOTE: Toll-free numbers are for use within the country for which they are listed. When you need to contact Dell, use the electronic addresses, telephone numbers, and codes provided in the following table. If you need assistance in determining which codes to use, contact a local or an international operator.
  • Page 26 FILE LOCATION: C:\A-2003 Working Folder\All PowerConnect\E-Doc Posts\Eng UG rev\7H905gethelp.fm Country (City) International Access Code Country Code City Code Austria (Vienna) Website: support.euro.dell.com International Access Code: 900 E-mail: tech_support_central_europe@dell.com Country Code: 43 Home/Small Business Sales City Code: 1 Home/Small Business Fax...
  • Page 27 FILE LOCATION: C:\A-2003 Working Folder\All PowerConnect\E-Doc Posts\Eng UG rev\7H905gethelp.fm Country (City) International Access Code Country Code City Code Brunei Customer Technical Support (Penang, Malaysia) Country Code: 673 Customer Service (Penang, Malaysia) Transaction Sales (Penang, Malaysia) Canada (North York, Ontario) Automated Order-Status System International Access Code: 011 AutoTech (automated technical support) Customer Care (from outside Toronto)
  • Page 28 FILE LOCATION: C:\A-2003 Working Folder\All PowerConnect\E-Doc Posts\Eng UG rev\7H905gethelp.fm Country (City) International Access Code Country Code City Code China (Xiamen) Tech Support website: support.ap.dell.com/china Country Code: 86 Tech Support E-mail: cn_support@dell.com City Code: 592 Tech Support Fax Home and Small Business Technical Support...
  • Page 29 FILE LOCATION: C:\A-2003 Working Folder\All PowerConnect\E-Doc Posts\Eng UG rev\7H905gethelp.fm Country (City) International Access Code Country Code City Code Denmark (Copenhagen) Website: support.euro.dell.com International Access Code: 00 E-mail Support (portable computers): den_nbk_support@dell.com Country Code: 45 E-mail Support (desktop computers): den_support@dell.com E-mail Support (servers): Nordic_server_support@dell.com...
  • Page 30 FILE LOCATION: C:\A-2003 Working Folder\All PowerConnect\E-Doc Posts\Eng UG rev\7H905gethelp.fm Country (City) International Access Code Country Code City Code France (Paris) (Montpellier) Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.com/fr/fr/emaildell/ Country Code: 33 Home and Small Business City Codes: (1) (4)
  • Page 31 Country Code City Code Hong Kong Technical Support (Dimension™ and Inspiron™) International Access Code: 001 Technical Support (OptiPlex™, Latitude™, and Dell Precision™) Country Code: 852 Customer Service (non-technical, post-sales issues) Transaction Sales Large Corporate Accounts HK Large Corporate Accounts GCP HK...
  • Page 32 FILE LOCATION: C:\A-2003 Working Folder\All PowerConnect\E-Doc Posts\Eng UG rev\7H905gethelp.fm Country (City) International Access Code Country Code City Code Italy (Milan) Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.com/it/it/emaildell/ Country Code: 39 Home and Small Business City Code: 02 Technical Support...
  • Page 33 Technical Support (Dimension™ and Inspiron™) Technical Support outside of Japan (Dimension and Inspiron) Technical Support (Dell Precision™, OptiPlex™, and Latitude™) Technical Support outside of Japan (Dell Precision, OptiPlex, and Latitude) 24-Hour Automated Order Service Customer Care Business Sales Division (up to 400 employees)
  • Page 34 Customer Service (Austin, Texas, U.S.A.) Fax (Technical Support and Customer Service) (Austin, Texas, U.S.A.) Sales (Austin, Texas, U.S.A.) SalesFax (Austin, Texas, U.S.A.) Luxembourg Website: support.euro.dell.com International Access Code: 00 E-mail: tech_be@dell.com Country Code: 352 Technical Support (Brussels, Belgium) Home/Small Business Sales (Brussels, Belgium)
  • Page 35 Home/Small and Medium Business Fax Home/Small and Medium Business Customer Care Corporate Corporate Fax CorporateCustomer Care New Zealand E-mail (New Zealand): nz_tech_support@dell.com International Access Code: 00 E-mail (Australia): au_tech_support@dell.com Country Code: 64 Home and Small Business Government and Business Sales...
  • Page 36 FILE LOCATION: C:\A-2003 Working Folder\All PowerConnect\E-Doc Posts\Eng UG rev\7H905gethelp.fm Country (City) International Access Code Country Code City Code Norway (Lysaker) Website: support.euro.dell.com International Access Code: 00 E-mail Support (portable computers): Country Code: 47 nor_nbk_support@dell.com E-mail Support (desktop computers): nor_support@dell.com E-mail Support (servers): nordic_server_support@dell.com...
  • Page 37 Singapore (Singapore) Technical Support International Access Code: 005 Customer Service (Penang, Malaysia) Country Code: 65 Transaction Sales Corporate Sales South Africa (Johannesburg) Website: support.euro.dell.com International Access Code: E-mail: dell_za_support@dell.com 09/091 Technical Support Country Code: 27 Customer Care City Code: 11...
  • Page 38 International Access Code: 00 E-mail: swe_support@dell.com Country Code: 46 E-mail Support for Latitude and Inspiron: Swe-nbk_kats@dell.com City Code: 8 E-mail Support for OptiPlex: Swe_kats@dell.com E-mail Support for Servers: Nordic_server_support@dell.com Technical Support Relational Customer Care Home/Small Business Customer Care Employee Purchase Program (EPP) Support...
  • Page 39 Customer Service (Penang, Malaysia) Country Code: 66 Sales Trinidad/Tobago General Support Turks and Caicos Islands General Support U.K. (Bracknell) Website: support.euro.dell.com International Access Code: 00 Customer Care website: dell.co.uk/lca/customerservices Country Code: 44 E-mail: dell_direct_support@dell.com City Code: 1344 Technical Support (Corporate/Preferred...
  • Page 40 Spare Parts Sales Extended Service and Warranty Sales Dell Services for the Deaf, Hard-of-Hearing, or Speech-Impaired D E L L C O N F I D E N T I A L – P R E L I M I N A R Y 6 / 3 / 0 3...
  • Page 41: Regulatory Notices

    To determine if this equipment is causing interference, perform the following test: Turn your Ethernet switch on and off while your radio or TV is showing interference. If the interference disappears when you turn the switch off and reappears when you turn it back on, the switch is causing interference.
  • Page 42: Fcc Notices (U.s. Only)

    Industry Canada (IC) Interference-Causing Equipment Standard #3 (ICES-003) as Class B digital devices. To determine which classification (Class A or B) applies to your computer system (or other Dell digital apparatus), examine all registration labels located on the bottom or the back panel of your computer (or other digital apparatus).
  • Page 43: Ce Notice (European Union)

    Dell computer to the EMC Directive and the Low Voltage Directive of the European Union. Such marking is indicative that this Dell system meets the following technical standards: Set 1: For standard Dell ITE with AC power supplies •...
  • Page 44: Vcci Notice (Japan Only)

    A "Declaration of Conformity" in accordance with the preceding directives and standards has been made and is on file at Dell Computer Corporation Products Europe BV, Limerick, Ireland. VCCI Notice (Japan Only)
  • Page 45: Nom Information (Mexico Only)

    (NOM): Exporter: Dell Computer Corporation One Dell Way Round Rock, TX 78682 Importer: Dell Computer de México, S.A. de C.V. Paseo de la Reforma 2620 - 11° Piso Col. Lomas Altas 11950 México, D.F. Ship to: Dell Computer de México, S.A.
  • Page 46 FILE LOCATION: C:\A-2003 Working Folder\All PowerConnect\E-Doc Posts\Eng UG rev\7H905gethelp.fm D E L L C O N F I D E N T I A L – P R E L I M I N A R Y 6 / 3 / 0 3 H e l p a nd Reg u l at o r y N o t i c e s...

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