Dell 2161DS Hardware User's Manual
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Dell 2161DS Hardware User's Manual

Dell console switch hardware and oscar user's guide
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Dell™ 2161DS Console Switch
®
Hardware and OSCAR
User's
Guide
Model: 2161DS Console Switch
w w w . d e l l . c o m | s u p p o r t . d e l l . c o m

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  • Page 1 Dell™ 2161DS Console Switch ® Hardware and OSCAR User’s Guide Model: 2161DS Console Switch w w w . d e l l . c o m | s u p p o r t . d e l l . c o m...
  • Page 2 Trademarks used in this text: Avocent is a registered trademarks of Avocent Corporation. OSCAR is a registered trademark of Avocent Corporation or its affiliates. Dell, PowerEdge, Powervault, PowerApp, and the DELL logo are trademarks of Dell Inc. Microsoft, Windows, and Windows NT are registered trademarks of Microsoft Corporation.

  • Page 3: Table Of Contents

    ......Verification of Ethernet/Computer Connections Setting Up Your Network Rack Mounting Your 2161DS Console Switch Installing the 2161DS Console Switch Unit Video Optimization...
  • Page 4 Upgrading the Dell™ 2161DS Console Switch Upgrading the SIP Upgrading Cascaded Dell 8-port and 16-port Console Switch Contents ......

  • Page 5: Contents

    ......Limited Warranty for Dell-Branded Hardware Products (U.S. Only) Total Satisfaction Return Policy (U.S. Only) Limited Warranty Terms for Dell-Branded Hardware Products (Canada Only) 76 Total Satisfaction Return Policy (Canada Only) Dell Software and Peripherals (Canada Only) 1-Year End-User Manufacturer Guarantee (Latin America and the Caribbean Only) ®...
  • Page 6 Figure 2-13. Figure 2-14. Figure 3-15. Figure 3-16. Figure 3-17. Figure 3-18. Figure 3-19. Figure 3-20. Figure 3-21. Figure 3-22. Figure 3-23. Figure 3-24. Figure 3-25. Figure 3-26. Figure 3-27. Figure 3-28. Figure 3-29. Figure 3-30. Figure 3-31. Figure 3-32. Figure 3-33.
  • Page 7 Figure 5-41. SIP Load Dialog Box Figure 5-42. Version Dialog Box Figure 5-43. SIP Selection Dialog Box Figure 5-44. SIP Version Dialog Box Figure 5-45. SIP Load Dialog Box Tables Table 3-1. OSCAR Status Symbols Table 3-2. Keyboard and Mouse Navigation Table 3-3.
  • Page 8 Contents...

  • Page 9: Product Overview

    This integrated intelligence enhances security and prevents unauthorized access to a server through cable manipulation. The SIP is powered directly from the server and provides Keep Alive functionality even if the 2161DS Console Switch unit is not powered. PS/2 and USB options are available.

  • Page 10: Access Via Network Connection

    Access Via Network Connection No special software or drivers are required on the attached computers. Users access the 2161DS Console Switch unit and all attached systems via Ethernet from a PC running the Remote Console Switch Software application. This software resides on the user PC only. User PCs can be located anywhere a valid network connection exists.

  • Page 11: Interoperability With Avocent A1000R/A2000R Switches

    This document pertains only to the Dell 2161DS Console Switch. You should also read and follow the additional safety instructions contained elsewhere: The 2161 DS Console Switch Installation Guide included with your rack solution that •...

  • Page 12: General

    CAUTION: To reduce the risk of electrical shock, a trained service technician must disconnect all power supply cables before servicing the system. VAROVANI Ke snízení rizika úrazu elektrickým proudem je nutné, aby školený servisní technik pred provádením servisu systému odpojil všechny napájecí kabely. FORSIGTIG: For at reducere risikoen for elektrisk stød, bør en professionel servicetekniker frakoble alle strømforsyningskabler, før systemet serviceres.

  • Page 13: Rack Mounting Of Systems

    System rack kits are intended to be installed in a rack by trained service technicians. If a non- • Dell rack is utilized, be sure that the rack meets the specifications of a Dell rack. LAN Options Do not connect or use during a lightning storm. There may be a risk of electrical shock from •...
  • Page 14 Product Overview...

  • Page 15: Installation

    Precautions outlined in the Overview section of this guide. Getting Started Before installing your 2161DS Console Switch, refer to the list below to ensure you have all items that shipped with the 2161DS Console Switch, as well as other items necessary for proper installation.

  • Page 16: Verification Of Ethernet/Computer Connections

    DHCP. Rack Mounting Your 2161DS Console Switch Obtain a Switch Mounting Bracket Kit (0U or 1U) to rack mount your 2161DS Console Switch unit. Before installing the 2161DS Console Switch and other components in the rack, stabilize the rack in a permanent location.
  • Page 17 To install the 1U switch mounting bracket: Line up the holes in the long side of the kit's side brackets with the screw holes in the switch. Fasten the mounting brackets to the switch using two button head socket cap screws on each side.

  • Page 18: Installing The 2161Ds Console Switch Unit

    Figure 2-4. IU Installation Installing the 2161DS Console Switch Unit The diagram below illustrates one possible configuration for your 2161DS Console Switch appliance. Follow the detailed set of procedures following Figure 2-5 to successfully install your 2161DS Console Switch unit.
  • Page 19 Connect a terminal or PC running terminal emulation software (such as HyperTerminal) to the configuration port on the back panel of the 2161DS Console Switch using the supplied serial cable. The terminal should be set to 9600 baud, 8 bits, 1 stop bit, no parity, and no flow control.
  • Page 20 Plug the supplied power cord into the back of the 2161DS Console Switch unit and then into an appropriate power source. When the power is switched on, the Power indicator on the front of the unit will blink for 30 seconds while performing a self-test.

  • Page 21: Video Optimization

    For example, if the 2161DS Console Switch is set to Auto- Negotiate, then the network switch must be set to Auto-Negotiate both speed and duplex. If the 2161DS Console Switch is set to 100MB - full duplex, then the network switch must be set to 100MB - full duplex.

  • Page 22: Connecting A Sip

    Attach the SIP or AVRIQ ends to the appropriate keyboard, monitor, and mouse ports on the first server you will be connecting to this 2161DS Console Switch unit. Attach one end of the CAT 5 cabling that will run from your SIP to the 2161DS Console Switch unit to the RJ45 connector on the SIP.
  • Page 23 RJ45 connectors grouped on the back of the PEM. Connect the other end of the CAT 5 cable to the first of the SIPs. Repeat steps 3-4 for all servers you wish to attach. Figure 2-7. 2161DS Console Switch Configuration With a PEM Installation...

  • Page 24: Adding A Cascade Switch (Optional)

    Attach one end of the CAT 5 cabling to the RJ45 connector on the SIP. Connect the other end of the CAT 5 cable to the desired port on the back of your 2161DS Console Switch unit. Attach the keyboard, monitor, and mouse connectors of the SIP to a user port on your switch.

  • Page 25: Connecting To The Network

    Figure 2-9. 2161DS Console Switch Configuration With a Cascade Switch Connecting to the Network To connect the network and power up your 2161DS Console Switch: Connect your network cable to the LAN port on the rear of the 2161DS Console Switch to your network. Power up all attached systems.

  • Page 26: Cable Management Arm - Side View

    To install a SIP in a 1U or 2U cable management arm: Route the SIP through the cable management arm. The following series of figures demonstrate the correct configuration for your cable management arm. Figure 2-10. 1U Cable Arm - Side View Figure 2-11.

  • Page 27: Installing Remote Console Switch Software

    Software at the digital station. The 2161DS Console Switch system has an analog port that allows you to attach a monitor and a PS/2 keyboard and mouse to the back of the unit. Dell recommends that you first set up your servers at the analog port via OSCAR before proceeding to the Remote Console Switch Software to finish configuring your system.
  • Page 28 Installation...

  • Page 29: Analog Port Operation

    Controlling Your System at the Analog Port The Dell™ 2161DS Console Switch includes an analog port on the back of the unit that allows you to connect a monitor, a PS/2 keyboard, and a mouse for direct analog access. The 2161DS Console Switch uses the On-Screen Configuration and Activity Reporting interface (OSCAR®), which has...

  • Page 30: Example Of Configured Main Dialog Box

    Indicates which user channel is currently connected to a SIP. Indicates channels that are blocked by a user connected through a Port Expansion Module (PEM) or switch. Figure 3-15 shows user B viewing Forester (green B) through a PEM, but blocking access to Acton, Barrett, and Edie (Black B) which are connected to the same PEM.

  • Page 31: Selecting Servers

    Selecting Servers Use the Main dialog box to select servers. When you select a server, the 2161DS Console Switch reconfigures the keyboard and mouse to the proper settings for that server. To select servers: Double-click the server name, EID or port number.

  • Page 32: Oscar Navigation Basics

    EID number to establish it as unique and press <Enter>. To switch back to the previous server, press <Print Screen> then <Backspace>. OSCAR Navigation Basics Table 3-2 describes how to use the keyboard and mouse to navigate OSCAR.

  • Page 33: Configuring Oscar

    You can configure your 2161DS Console Switch system from the Setup menu within OSCAR. Select the Names button when initially setting up your 2161DS Console Switch system to identify servers by unique names. Select the other setup features to manage routine tasks for your servers from the OSCAR menu.

  • Page 34: Assigning Server Names

    Figure 3-17. Names Dialog Box NOTE: If new SIPs are discovered by the 2161DS Console Switch, the on-screen list will be automatically updated. The mouse cursor will change into an hourglass during the update. No mouse or keyboard input will be accepted until the list update is complete.

  • Page 35: Name Modify Dialog Box

    To assign names to servers: In the Names dialog box, select the name or port number you wish to change and click Modify. The Name Modify dialog box appears. Figure 3-18. Name Modify Dialog Box Type a name in the New Name box. Names of servers may be up to 15 characters long. Legal characters include: A-Z, a-z, Ø-9, space, and hyphen.

  • Page 36: Assigning Device Types

    Devices dialog box. The 2161DS Console Switch intially recognizes cascade switches as being either an 8 port maximum or 24 port maximum switch. You will see an Sw-8 or Sw-24 designation appear in the Type category.

  • Page 37: Changing The Display Behavior

    Figure 3-20. Device Modify Dialog Box Choose the number of ports supported by your switch. Click OK. Repeat steps 2–4 for each port to which you want to assign a device type. Click OK in the Devices dialog box to save settings.
  • Page 38 <Print Screen>. Entering <Ø> will instantly launch OSCAR with no delay. Click OK. Setting a time to delay display of OSCAR allows you to complete a soft switch without OSCAR displaying. To perform a soft switch, see "Soft Switching". Analog Port Operation...

  • Page 39: Controlling The Status Flag

    Controlling the Status Flag The status flag displays on your desktop and shows the name or EID number of the selected server or the status of a port. Use the Flag dialog box to configure the flag to display by server name or EID number, or to change the flag color, opacity, display time, and location on the desktop.

  • Page 40: Position Flag

    Figure 3-22. Flag Dialog Box To determine how the status flag is displayed: Select Name or EID to determine what information will be displayed. Select Displayed to show the flag all the time or select Timed to display the flag for only five seconds after switching.

  • Page 41: Setting Console Security

    Setting Console Security OSCAR enables you to set security on your analog port console. You can establish a screen saver mode that engages after your console remains unused for a specified delay time. Once engaged, your console will remain locked until you press any key or move the mouse. You will then need to type in your password to continue.
  • Page 42 To password protect your console: Set your password as described in the previous procedure. Select Enable Screen Saver. Type the number of minutes for Inactivity Time (from 1 to 99) to delay activation of password protection and the screen saver feature. For Mode, select Energy if your monitor is ENERGY STAR™...

  • Page 43: Viewing And Disconnecting Users

    If your console does not require a password to gain access to the Security dialog box, go to step 2. - or - If your console is password protected, see the previous procedure, then go to step 2. Select Enable Screen Saver. Type the number of minutes for delay time (from 1 to 99) that you want to delay activation of the screen saver.

  • Page 44: Disconnect Dialog Box

    Click Commands - User Status. The User Status dialog box appears. Figure 3-25. User Status Dialog Box Click the letter of the user you wish to disconnect. The Disconnect dialog box will appear. Figure 3-26. Disconnect Dialog Box Click OK to disconnect the user and return to the User Status dialog box. -or- Click X or press <Escape>...

  • Page 45: Preemption

    NOTE: If the User Status list has changed since it was last displayed, the mouse cursor will turn into an hourglass as the list is automatically updated. No mouse or keyboard input will be accepted until the list update is complete. Preemption Preemption of a Local User by a Remote Administrator This occurs when a remote administrator attempts to take control of a server that is being accessed...

  • Page 46: Running System Diagnostics

    (memory, intra-board communications, switch control, and the video channels) for each system controller. When you select the Run Diagnostics command, you will receive a warning indicating that all users (remote and local) will be disconnected.

  • Page 47: Diagnostics Dialog Box

    The Diagnostic dialog box appears. The top section of the dialog box displays the hardware tests. The bottom portion divides the SIPs tested into three categories: online, offline or suspect. Table 3-4. LAN Connection Test Icons Icon Description The appliance is connected to an active LAN, and has received at least one packet since the connection was established.
  • Page 48 Analog Port Operation Description Verifies that inter-board communication sub-systems are accessible and functional Verifies the switch matrix controller is accessible and functional Verifies that all the video channel sub-systems are accessible and functional Verifies the LAN connection is accessible and functional.

  • Page 49: Displaying Version Information

    SIPs. Displaying Version Information Use the Version dialog box to display the 2161DS Console Switch and SIP firmware versions, as well as keyboard and mouse information for the currently selected server. For optimum performance, keep your firmware current.
  • Page 50 Click X or press <Escape> to return to the Version dialog box. Figure 3-31. Digital Version Dialog Box NOTE: The application version that appears on the Digital Version screen is the preferred version to use for Dell Support calls. Analog Port Operation...

  • Page 51: Resetting A Sip

    NOTE: If a reset is performed, when a 2161DS Console Switch is connected directly to a server, and not a Cascade Switch, the mouse/keyboard may fail to respond. When this occurs, the target server requires a reboot.

  • Page 52: Resetting Your Keyboard And Mouse

    The reset command sends a hot-plug sequence to the server which causes the mouse and keyboard settings to be sent to the 2161DS Console Switch. With communication re-established between the server and the 2161DS Console Switch, functionality is restored to the user.

  • Page 53: Scanning Your System

    Figure 3-34. Main Dialog Box Scanning Your System In scan mode, the 2161DS Console Switch automatically scans from port to port (server to server). You can scan up to 16 servers by specifying which servers you want to scan and the number of seconds that each server will display.
  • Page 54 Figure 3-35. Scan Dialog Box The dialog box contains a listing of all the servers attached to your unit. Click to enable the check box next to the servers you wish to scan. -or- Double-click on a server's name or port. -or- Press <Alt>+ the number of the server you wish to scan.

  • Page 55: Broadcasting To Servers

    Figure 3-36. Command Dialog Box Select Scan Enable in the Command dialog box. To cancel scan mode: Select a server if OSCAR is open. -or- Move the mouse or press any key on the keyboard if OSCAR is not open. Scanning will stop at the currently selected server.
  • Page 56 Specifically, the Caps Lock and Num Lock modes must be the same on all keyboards. While the 2161DS Console Switch attempts to send keystrokes to the selected servers simultaneously, some servers may inhibit and thereby delay the transmission.

  • Page 57: Command Dialog Box

    To turn broadcasting off: In the Command dialog box, click to disable the Broadcast Enable check box. Figure 3-38. Command Dialog Box Analog Port Operation...
  • Page 58 Analog Port Operation...

  • Page 59: Terminal Operations

    Terminal Operations Each individual Dell™ 2161DS Console Switch may be configured at the unit level through the configuration port on the back of the switch. All Terminal commands are accessed through a terminal or PC running terminal emulation software. Configuring the Terminal Menu...

  • Page 60: Network Configuration

    This menu option allows you to configure the 2161DS Console Switch to display messages regarding the status of the 2161DS Console Switch unit. Once you select the level of detail you wish to receive, the 2161DS Console Switch will begin to display information on your terminal screen.

  • Page 61: Restore Factory Defaults

    This menu option allows you to restore the network and security configurations to their default settings. Reset Appliance This menu option allows you to execute a soft reset of the 2161DS Console Switch. Display Diagnostic Report This menu option allows you to display the report generated by the Run Diagnostics feature of the On-Screen Configuration and Activity Reporting interface (OSCAR®).
  • Page 62 Terminal Operations...

  • Page 63: Appendices

    The terminal should be set to 9600 baud, 8 bits, 1 stop bit, no parity, and no flow control. If the 2161DS Console Switch is not powered up, turn it on now. The Power indicator on the front of the unit will blink for 30 seconds while performing a self-test. Approximately 10 seconds after it stops blinking, press <Enter>...

  • Page 64: Upgrading The Sip

    CAUTION: Do not cycle power to the 2161DS Console Switch during this process. A loss of power will render the 2161DS Console Switch inoperable and require the unit be returned to the factory for repair.
  • Page 65 Figure 5-41. SIP Load Dialog Box Click OK to initiate the upgrade and return to the SIP Status dialog box. To upgrade SIP firmware individually: Press <Print Screen>. The Main dialog box will appear. Click Commands-Display Versions. The Version dialog box appears. Figure 5-42.

  • Page 66: Sip Selection Dialog Box

    Figure 5-43. SIP Selection Dialog Box Select the SIP that you wish to upgrade and click the Version button. The SIP Version dialog box appears. Figure 5-44. SIP Version Dialog Box Click the Load Firmware button. The SIP Load dialog box appears. Appendices...

  • Page 67: Upgrading Cascaded Dell 8-Port And 16-Port Console Switch

    Upgrading Cascaded Dell 8-port and 16-port Console Switch Visit the support.dell.com web site for the latest firmware versions. If your firmware is out of date, you can upgrade your cascaded Dell console switch from the analog port on the switch.
  • Page 68 To upgrade an 8-port/16-port console switch cascaded from a Dell 2161DS Console Switch: Check the firmware version of the cascaded unit. Connect a keyboard, mouse, and monitor to the local port of your cascaded switch. At the local port of the cascaded unit, pull up the cascaded unit OSCAR.
  • Page 69 Connectors Analog Port Number Type Connectors Agency Approvals PS/2 and USB, Dell branded or Avocent. Sun and Serial, Avocent AVRIQs only. Separate horizontal and vertical Separate horizontal and vertical DDC2B Analog Port Maximum 1600x1280@ 75 Hz. Digital Port Maximum 1280 x 1024 @ 75 Hz...
  • Page 70 Appendix C: Notifications USA Notification CAUTION: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
  • Page 71 Agency Approvals UL 1950, CSA C22. 2 No. 950, EN60950, IEC 950 FCC part 15A, EN55022, EN50082 Republic of Korea EMI Standard Certificate Number: E-F900-01-2012 (A) Appendices...
  • Page 72 Appendices...

  • Page 73: Limited Warranties And Return Policy

    Limited Warranties and Return Policy Dell-branded hardware products purchased in the U.S. or Canada come with either a 90-day, 1-year, 2-year, 3-year, or 4-year limited warranty. To determine which warranty came with your hardware product(s), see your packing slip or invoice. The following sections describe the limited warranties and return policy for the U.S., the limited warranties and return policy for Canada, the...
  • Page 74 The limited warranty on all Dell-branded products begins on the date of the packing slip or invoice. The warranty period is not extended if we repair or replace a warranted product or any parts. Dell may change the availability of limited warranties, at its discretion, but any changes will not be retroactive.
  • Page 75 What if I purchased a service contract? If your service contract is with Dell, service will be provided to you under the terms of the service agreement. Please refer to that contract for details on how to obtain service.

  • Page 76: Limited Warranty Terms For Dell-Branded Hardware Products (Canada Only)

    "Total Satisfaction" return policy for most products that you—the end-user customer—purchase directly from Dell. Under this policy, you may return to Dell products that you purchased directly from Dell for a credit or a refund of the purchase price paid, less shipping and handling and applicable return fees as follows: New Hardware Products and Accessories —...
  • Page 77 90 days. The limited warranty begins on the date of the packing slip or invoice. The warranty period is not extended if we repair or replace a warranted product or any parts. Dell may change the terms and availability of limited warranties, at its discretion, but any changes will not be retroactive (that is, the warranty terms in place at the time of purchase will apply to your purchase).
  • Page 78 What do I do if I need warranty service? Before the warranty expires, please call us at the relevant number listed in the following table. Please also have your Dell Service Tag or order number available. Individual Home Consumers; Home Office and Small Business...
  • Page 79 Total Satisfaction Return Policy (Canada Only) If you are an end-user customer who bought new products directly from Dell, you may return them to Dell up to 30 days after you receive them for a refund or credit of the product purchase price. If you are an end-user customer who bought reconditioned or refurbished products from Dell, you may return them to Dell within 14 days after the date on the packing slip or invoice for a refund or credit of the product purchase price.
  • Page 80 While Dell offers a wide selection of software and peripheral products, we do not specifically test or guarantee that all of the products we offer work with any or all of the various models of Dell computers, nor do we test or guarantee all of the products we sell on the hundreds of different brands of computers available today.

  • Page 81: Year End-User Manufacturer Guarantee (Latin America And The Caribbean Only

    Guarantee will be the end user’s sole and exclusive remedy against Dell or any of its affiliates, and neither Dell nor any of its affiliates shall be liable for loss of profit or contracts, or any other indirect or consequential loss arising from negligence, breach of contract, or howsoever.

  • Page 82: And Celeron ® Processors Only

    Dell Computer de Mexico SA de CV Paseo de la Reforma 2620 - 11° Piso Col. Lomas Altas 11950 México, D.F. ® Intel Warranty Statement for Pentium (U.S. and Canada Only) Limited Warranty ® ® Intel warrants that its family of Pentium and Celeron conform to Intel’s publicly available specifications for a period of three (3) years after the date the Pentium or Celeron processor was purchased (whether purchased separately...
  • Page 83 ® ® Intel Pentium and Celeron Processors are backed by a three-year limited warranty. Please refer to the reverse side of this card for complete warranty details. Intel’s Commitment to Quality Intel is committed to producing the highest quality processors available. That’s why we have hundreds of people dedicated to continuously improve our design, manufacturing, and testing technology.

  • Page 85: Broadcast Dialog Box

    Index Numerics 2161DS Console Switch Configuring, 20 Installing, 19 2161DS Console Switch Unit Installing, 18 Address Resolution Protocol. See ARP. analog port, 29 ARI, 22, 34, 55 ARP, 21 Auto-Negotiate, 21 AVRIQ, 15 BootP, 20 Broadcast dialog box, 55 Broadcasting, 55...

  • Page 86: Scan Dialog Box

    PEM, 16, 31 Adding, 22 Port Expansion Module. See PEM. power indicator, 20 Preemption, 43 Timeout, 45 Rack Mounting, 16 Remote Console Switch Software, 10, 15-16 Scan dialog box, 53 Scan mode, 54 Cancelling, 55 Index Security, 41 Security dialog box, 41...

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