Questions And Answers - Compaq 108164-003 - ProLiant - 800 White Paper

Euro Currency Symbol on Compaq Tower and Rack Server Keyboards

Questions and Answers

Q. When will euro compliant tower and rack keyboards be available?
A. Compaq euro compliant tower and rack keyboards are currently available.
Q. When will the keyboards with the euro currency symbol be shipped with Prosignia
and ProLiant servers?
A. All keyboards are currently available. The opal and beach-gray tower keyboards began
shipping with Prosignia and ProLiant tower model servers in European markets in
December 1998. The rack server keyboards began shipping in January 1999.
Q. Why is Compaq producing keyboards in two different colors?
A. All currently shipping servers, storage, and options products are beach-gray in color. In
1999 all new Compaq servers, storage, and options products will be opal in color.
Eventually all keyboards for both tower and rack servers will ship in the opal color only.
Q. Is there a difference between the opal and beach-gray keyboards?
A. The only difference between the opal and beach-gray keyboards is color.
Q. Will all Prosignia and ProLiant servers ship with the keyboards with the euro
currency symbol?
A. Customers in North America, Latin America, Asia Pacific, and Japan will not receive the
euro compliant keyboards with the euro currency symbol. However, this in no way limits
customers in these geographic locations from being able to produce the euro currency
symbol. Support for the euro currency symbol is dependent upon the software or
operating system, not the keyboard. Customers should check with operating system and
software vendors to find out whether or not they provide euro currency symbol support.
Q. What if my operating system supports the euro currency symbol, but my keyboard
does not have the euro currency symbol printed on it?
A. Support for the euro currency symbol is dependent on the software, not the keyboard. If
a customer has operating system support for the euro key, then by engaging the
appropriate keystroke combination the euro symbol can be accessed.
Q. I recently purchased a Compaq server with a non-euro compliant keyboard. How
can I obtain a euro compliant keyboard?
A. Customers should contact their local Compaq representative or reseller for information
on how to obtain a euro compliant tower or rack keyboard.
Q. When will I be able to purchase a US International euro compliant rack keyboard?
A. The US International euro compliant rack keyboard will be available in April 1999.
Q. Are there any limitations for using the euro currency symbol in each operating
system?
A. Yes. The euro currency symbol can not be used in a filename in Windows 95 and can not
be used in a filename, directory name, and a volume name in NetWare 5 and NetWare
4.x. However, all three operating systems will support the euro currency symbol in files,
directories, and volumes.
ECG057/0399
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