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Compaq 108164-003 - ProLiant - 800 Integration Notes
Compaq 108164-003 - ProLiant - 800 Integration Notes

Compaq 108164-003 - ProLiant - 800 Integration Notes

Lan driver statistics for novell drivers
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October, 1997
Prepared By
Novell Integration
Business Unit, Compaq
Computer Corporation
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O N T E N T S
Introduction ................... 4
Custom Statistics ........... 9
CPQNF3.LAN
CUSTOM
STATISTICS ................... 10
LAN DRIVER
TOKEN RING
STATISTICS ................... 13
ECG043/1097
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NTEGRATION
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LAN Driver Statistics for Novell Drivers
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This integration note describes the statistics to diagnose network problems via the Novell
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MONITOR modules. The statistics supplement the diagnostic information that would
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normally be obtained with a protocol analyzer or network monitor and gives an estimate
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of network and controller activity.
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Summary of Contents for Compaq 108164-003 - ProLiant - 800

  • Page 1: Table Of Contents

    LAN Driver Statistics for Novell Drivers October, 1997 Prepared By Novell Integration Business Unit, Compaq Computer Corporation This integration note describes the statistics to diagnose network problems via the Novell MONITOR modules. The statistics supplement the diagnostic information that would...
  • Page 2 This test is not a determination of product quality or correctness, nor does it ensure compliance with any federal, state or local requirements. Compaq does not warrant products other than its own strictly as stated in Compaq product warranties.
  • Page 3: Executive Summary

    X E C U T I V E U M M A R Y The Compaq network interface controller (NIC) drivers provide a number of statistics to aid in the diagnosis of network problems. These statistics can be viewed with MONITOR.NLM. Each statistic is listed in this document includes a description of its purpose as well as provides suggestions to counter problems and reduce the number errors reported.
  • Page 4: Introduction

    (cont.) N T R O D U C T I O N The Compaq network interface controller (NIC) drivers provide a number of statistics to aid in the diagnosis of network problems. These statistics can be viewed with MONITOR.NLM. Information such as Packets Received and Packets Sent are common to every protocol and are reported for every controller.
  • Page 5 NTEGRATION (cont.) L E X A N D U A L P E E D O N T R O L L E R T A T I S T I C S Send OK Single Collision Count The number of single collision packets: This counter contains the number of packets that are involved in a single collision and are subsequently transmitted successfully.
  • Page 6 NTEGRATION (cont.) Send Abort from Excess Collisions The number of packets aborted during transmission due to excessive collisions: This counter contains the number of packets that, due to excessive collisions, are not transmitted successfully. A station may attempt to transmit up to 16 times before it must abort the attempt. Once the abort occurs, this counter increments.
  • Page 7 NTEGRATION (cont.) The carrier sense signal is an ongoing activity of a data station to detect whether or not another station is transmitting. Carrier sense errors are detected when a station transmits a frame and does not detect its own signal on the wire. If you receive carrier sense errors, check the following: Failing cable: Packet data traveling through shorted or damaged cabling may cause a signal loss.
  • Page 8 NTEGRATION (cont.) reaches 4 billion. At that point, the LOW will start back at zero. Thus, in a normal situation, you will see a very active and very high count for the LOW statistic. The HIGH count statistic will be much smaller.
  • Page 9: Pcntnw.lan

    NTEGRATION (cont.) PCNTNW.LAN C U S T O M T A T I S T I C S PCNTNW.LAN for the ProSignia Integrated NetFlex-L ENET and the Deskpro XL Integrated NetFlex ENET/PCI has these additional custom statistics. Heart Beat Error This error indicates that the collision inputs to the AUI port failed to activate within 20 network bit times after the chip terminated transmission.
  • Page 10: Statistics

    A console error message that details the problem will be generated. The adapter will be reset and operation should continue. The Adapter Reset statistic will also increment. At the next scheduled maintenance, bring down the server and run Compaq Diagnostics to determine if the board should be replaced.
  • Page 11 2. Check your hub. This component may be at fault. Use the diagnostics from the hub manufacturer to help you determine if a problem exists. 3. Run Compaq Diagnostics. If none of these suggestions clear the problem, contact your service provider. You may need a driver upgrade.
  • Page 12 2. Check your hub. This component may be at fault. Use the diagnostics from the hub manufacturer to help you determine if a problem exists. 3. Run Compaq Diagnostics. If none of these suggestions clear the problem, contact your service provider. You may need a driver upgrade.
  • Page 13 O K E N I N G T A T I S T I C S This section contains a list of statistics reported for the Compaq Token Ring controllers. These following errors are called network soft errors: Line Errors...
  • Page 14 NTEGRATION (cont.) Frame Copied Errors See AC error for more information. AC errors AC errors are also referred to as Address Recognized Indication/Frame Copied Indicator (ARI/FCI) errors and occurs when a station detects that an upstream station did not correctly set the bits on a frame.
  • Page 15 NTEGRATION (cont.) Abort Delimiter This item increments when a station transmits an abort delimiter while transmitting. An aborted transmit occurs if the NIC is unable to complete the transmission of a frame that it has already started onto the network. For example, if the NIC was unable to access its packet buffer memory fast enough to keep pace with sending the data stream onto the wire, the NIC will abort the transmit.
  • Page 16 NTEGRATION (cont.) 00000100h: Remove Received. While this NIC was trying to get on the network, the manager station issued a "Remove station from the ring" command. See your network administrator to determine why the station was removed from the ring. 00000400h: Auto Removal Error.
  • Page 17 NTEGRATION (cont.) NOTE: Not all stations will report this error, because not all NIC manufacturers support this feature. This error is not common and if there is a problem with the active monitor, other errors usually occur that will help you determine the station that is at fault.