Network; Customer Support - LG BD530 Owner's Manual

Network

Symptom
BD-Live feature does not
work.
Streaming video services
(such as YouTube™, etc.)
are often stopped or "
buffer" during playback.

Customer Support

You can update the Player using the latest software to enhance the products operation and/or
add new features. To obtain the latest software for this player (if updates have been made),
please visit http://us.lgservice.com or contact LG Electronics customer care center.
Cause & Solution
• The connected USB storage may not have enough space.
Connect the USB storage with at least 1GB free space.
• Ensure that the unit is correctly connected to the local area
network and can access the internet (see pages 20-22).
• Your broadband speed may not fast enough to use the BD-
Live features. Contact your Internet Service Provider (ISP) and
increase the broadband speed is recommended.
• The [BD-LIVE connection] option in the [Setup] menu is set
to [Prohibited]. Set the option to [Permitted].
• Your broadband service speed may not be fast enough to
stream video services. Contact your Internet Service Provider
(ISP) and increase the broadband speed is recommended.
Troubleshooting 57
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