Dell XPS G884D Quick Reference Manual page 38

A program is designed for an earlier Microsoft
R U N T H E P R O G R A M
The Program Compatibility Wizard configures a program so that it runs in an
environment similar to non-Windows Vista operating system environments.
1 Start
Click
version of Windows.
2
In the welcome screen, click Next.
3
Follow the instructions on the screen.
A solid blue screen appears
U R N T H E C O M P U T E R O F F
T
on your keyboard or moving your mouse, press and hold the power button for at
least 8 to 10 seconds until the computer turns off. Then restart your computer.
Other software problems
H E C K T H E S O F T W A R E D O C U M E N T A T I O N O R C O N T A C T T H E S O F T W A R E
C
M A N U F A C T U R E R F O R T R O U B L E S H O O T I N G I N F O R M A T I O N
• Ensure that the program is compatible with the operating system installed on your
computer.
• Ensure that your computer meets the minimum hardware requirements needed to
run the software. See the software documentation for information.
• Ensure that the program is installed and configured properly.
• Verify that the device drivers do not conflict with the program.
• If necessary, uninstall and then reinstall the program.
A C K U P Y O U R F I L E S I M M E D I A T E L Y
B
U SE A VIRUS - SCANNING PROGRAM TO CHECK THE HARD DRIVE
S A V E A N D C L O S E A N Y O P E N F I L E S O R P R O G R A M S A N D S H U T D O W N Y O U R
C O M P U T E R T H R O U G H T H E S T A R T M E N U
38
Troubleshooting
C O M P A T I B I L I T Y
→ Control Panel→ Programs→ Use an older program with this
— If you are unable to get a response by pressing a key
®
Windows
W I Z A R D —
®
operating system
—
, FLOPPY DISKS , OR CD S