Memory Problems - Dell XPS C100J Quick Reference Manual

L E A N T H E D R I V E O R D I S K
C
C H E C K T H E C A B L E C O N N E C T I O N S
U N T H E A R D W A R E
R H
Hardware Problems" on page 38.
R U N T H E D E L L D
Hard drive problems
R U N C H E C K D I S K
Windows XP:
1
Click Start and click My Computer.
2
Right-click Local Disk C:.
3
Click Properties→ Tools→ Check Now.
4
Click Scan for and attempt recovery of bad sectors and click Start.
Windows Vista:
1 Start
Click
2
Right-click Local Disk C:.
3
Click Properties→ Tools→ Check Now.
The User Account Control window may appear. If you are an administrator on the
computer, click Continue; otherwise, contact your administrator to continue the
desired action.
4
Follow the instructions on the screen.

Memory Problems

I F Y O U E X P E R I E N C E
• Reseat the memory modules (see the Service Manual at support.dell.com) to ensure
that your computer is successfully communicating with the memory.
• Ensure that you are following the memory installation guidelines (see the Service
Manual at support.dell.com).
• Ensure that the memory you are using is supported by your computer. For more
information about the type of memory supported by your computer, see
"Specifications" on page 65.
• Remove all memory and test one module at a time in the slot closest to the
microprocessor (see the Service Manual at support.dell.com).
• Run the MP Memory Test (see "MP Memory Test" on page 32).
• Run the Dell Diagnostics (see "Dell™ Diagnostics" on page 29).
40
Troubleshooting
R O U B L E S H O O T E R
T
I A G N O S T I C S — See "Dell™ Diagnostics" on page 29.
—
and click Computer.
M E M O R Y P R O B L E M S
— See "Troubleshooting Software and
—