Morphy Richards IB73180 Instructions Manual page 8

73180 73181 Rev 1
Your two-year guarantee
• It is important to retain the retailers receipt
as proof of purchase. Staple your receipt to
this back cover for future reference.
Please quote the following information if the
product develops a fault. These numbers can
be found on the base of the product.
Model no.
All Morphy richards products are individually
tested before leaving the factory. In the unlikely
event of any appliance proving to be faulty
within 28 days of purchase it should be
returned to the place of purchase for it to be
replaced.
If the fault develops after 28 days and within
24 months of original purchase, you should
contact the helpline number quoting model
number and serial number on the product, or
write to Morphy Richards at the address shown.
You will be asked to return the product (in
secure, adequate packaging) along with a copy
of proof of purchase. Subject to the exclusions
set out below (1-5), the faulty appliance will
then be repaired or replaced and dispatched
usually within seven working days of receipt.
If you suspect a fault, follow the simple
checks detailed below before returning the
appliance or calling the helpline.
• Check the dust bag and filters for blockages.
• Check the hose and tubes for blockages.
• Check the plug is firmly in the socket and
the supply is switched on.
• Make sure the socket is working by trying
another appliance.
If for any reason this item is replaced during
the two-year guarantee period, the guarantee
Morphy Richards products are intended
for household use only
Morphy Richards has a policy of
continuous improvement in product
quality and design. The Company,
therefore, reserves the right to change
the specification of its models at any
time.
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Serial no.
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on the new item will be calculated from original
purchase date. Therefore it is vital to retain your
original receipt or invoice to indicate the date of
initial purchase.
To qualify for the two-year guarantee the
appliance must have been used according to
the manufacturers instructions. For example
bags and filters should be changed or cleaned
regularly.
Morphy richards shall not be liable to
replace or repair the goods under the terms of
the Guarantee where:
1 The fault has been caused or is attributable
to accidental use, mis-use such as
neglecting to regularly clean filters or used
contrary to the manufacturers
recommendations or where the fault has
been caused by power surges or damage
caused in transit.
2 The appliance has been used on a voltage
supply other than that marked on the
products.
3 Repairs have been attempted by persons
other than our service staff (or authorised
dealer).
4 Where the appliance has been used for hire
purposes or non-domestic use.
5 The guarantee excludes consumables such
as bags and filters.
This guarantee does not confer any rights
other than those expressly set out above and
does not cover any claims for consequential
loss or damage. This guarantee is offered as an
additional benefit and does not affect your
statutory rights as a consumer.
• This guarantee is valid in the
UK and Ireland only.
The After Sales Division,
Registered address,
Morphy Richards Ltd, Mexborough,
South Yorkshire, England, S64 8AJ
Helpline (office hours)
UK 0870 060 2604
Republic of Ireland 1800 409119
VC73180M UK Rev 1 0304