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Appendix
Troubleshooting
E
N
Problem/Question
Solution/Answer
My Navigator IV never
Take your Navigator IV out of parking garages and away from tall buildings and trees. Remain stationary for several minutes.
gets satellite signals.
Check the fuse in the automotive power cable.
My Navigator IV does
Ensure the vehicle is turned on and is supplying power to the power outlet.
not charge in my
Your Navigator IV can only charge between 32°F and 113°F (0°C and 45°C). If the Navigator IV is placed in direct sunlight or in a
vehicle.
hot environment, it cannot charge.
How do I clear all my
Hold your finger on the lower-right corner of the Navigator IV screen while it is turning on. Keep your finger pressed until the
user data?
message appears. Touch
The Navigator IV is
If the Navigator IV screen stops functioning, turn off the Navigator IV, and then turn on the Navigator IV. If this does not help, press
locked up/frozen.
the
Turn off the Navigator IV. Hold your finger on the screen and then press and hold the
The touchscreen is
appears.
not responding to my
touches properly.
Follow on-screen instructions.
I cannot hear audio
From the Main menu, touch Volume, verify that
through the internal
The audio you are trying to listen to may not play through the device you are using. See the audio options matrix on
speaker.
My battery gauge does
Allow the unit to fully discharge, and then fully charge it (without interrupting the charge cycle).
not seem accurate.
Touch
My phone will not
connect to the
Ensure your phone is turned on and is less than 33 feet (about 10 meters) away from your Navigator IV.
Navigator IV.
Go to
How do I know my
When your Navigator IV is in USB mass storage mode, a picture of a Navigator IV connected to a computer is shown. Also, you
Navigator IV is in USB
should see two new removable disk drives listed in
mass storage mode?
0
Yes
to clear all user data.
Power
button and hold it for 8 seconds. Turn on the Navigator IV again. The Navigator IV should operate normally.
Tools
>
Settings
> Bluetooth. Verify that the Bluetooth field is set to Enabled.
www.garmin.com/bluetooth
for more help.
Mute
is not select and the volume is not set at 0%.
My
Computer.
Power
button. Hold until the calibration screen
page 34
BMW Motorrad Navigator IV Owner's Manual
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