Dell Inspiron One 0DTN4TA00 Setup Manual page 42

Solving Problems
Windows Vista
Click → Control Panel→
1. Start
Programs→ Use an older program with this
version of Windows.
2. In the welcome screen, click
3. Follow the instructions on the screen.
Windows 7
Click .
1. Start
In the search box, type
2.
program with this version of
Windows and press <Enter>.
3. Follow the instructions on the
Compatibility wizard.
If you have other software problems —
• Write down the error code and problem
description and contact Dell (see
"Contacting Dell" on page 60).
• Back up your files immediately.
• Use a virus-scanning program to check the
hard drive or CDs.
40
Next.
Use an older
Program
• Save and close any open files or programs
and shut down your computer through the
Start menu.
• Check the software documentation or
contact the software manufacturer for
troubleshooting information:
– Ensure that the program is compatible
with the operating system installed on
your computer.
– Ensure that your computer meets the
minimum hardware requirements needed
to run the software. See the software
documentation for information.
– Ensure that the program is installed and
configured properly.
– Verify that the device drivers do not
conflict with the program.
– If necessary, uninstall and then reinstall
the program.