Performance - Dell Latitude D631 Quick Reference Manual

A program stops responding or crashes repeatedly
NOTE:
Software usually includes installation instructions in its documentation or on a floppy disk or CD.
E N D T H E P R O G R A M —
1 Press <Ctrl><Shift><Esc> simultaneously.
2 Click Task Manager.
3 Click the program that is no longer responding.
4 Click End Task.
H E C K T H E S O F T W A R E D O C U M E N T A T I O N
C
A program is designed for an earlier Microsoft
U N T H E R O G R A M
R P C
so that it runs in an environment similar to non-Windows XP operating system environments.
1 Click Start
→
All Programs
2 Follow the instructions on the screen.
A solid blue screen appears
U R N T H E C O M P U T E R O F F
T
moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer
turns off. Then restart your computer.
Other software problems
H E C K T H E S O F T W A R E D O C U M E N T A T I O N O R C O N T A C T T H E S O F T W A R E M A N U F A C T U R E R F O R T R O U B L E S H O O T I N G
C
I N F O R M A T I O N —
• Ensure that the program is compatible with the operating system installed on your computer.
• Ensure that your computer meets the minimum hardware requirements needed to run the software.
See the software documentation for information.
• Ensure that the program is installed and configured properly.
• Verify that the device drivers do not conflict with the program.
• If necessary, uninstall and then reinstall the program.
B A C K U P Y O U R F I L E S I M M E D I A T E L Y
S E A V I R U S S C A N N I N G P R O G R A M T O C H E C K T H E H A R D D R I V E
U -
S A V E A N D C L O S E A N Y O P E N F I L E S O R P R O G R A M S A N D S H U T D O W N Y O U R C O M P U T E R T H R O U G H T H E
S C A N T H E C O M P U T E R F O R S P Y W A R E
frequently receive pop-up advertisements, or you are having problems connecting to the Internet, your
computer might be infected with spyware. Use an anti-virus program that includes anti-spyware
protection (your program may require an upgrade) to scan the computer and remove spyware. For more
information, go to support.dell.com and search for the keyword spyware.
16
Quick Reference Guide
If necessary, uninstall and then reinstall the program.
—
O M P A T I B I L I T Y I Z A R D
W —
→
Accessories
If you are unable to get a response by pressing a key on your keyboard or
—
.
If you are experiencing slow computer performance, you
—
® ®
Windows operating system
The Program Compatibility Wizard configures a program
→
Program Compatibility Wizard
F L O P P Y D I S K S
,
→
Next.
O R S
, C D .
Start
M E N U .