Table of Contents
Advertisement
•
Ensure that the program is installed and configured properly.
•
Verify that the device drivers do not conflict with the program.
•
If necessary, uninstall and then reinstall the program.
A C K U P Y O U R F I L E S I M M E D I A T E L Y
B
U
S E A V I R U S
-
S C A N N I N G P R O G R A M T O C H E C K T H E H A R D D R I V E
S
A V E A N D C L O S E A N Y O P E N F I L E S O R P R O G R A M S A N D S H U T D O W N Y O U R C O M P U T E R T H R O U G H T H E
C A N T H E C O M P U T E R F O R S P Y W A R E
S
receive pop-up advertisements, or you are having problems connecting to the Internet, your computer
might be infected with spyware. Use an anti-virus program that includes anti-spyware protection (your
program may require an upgrade) to scan the computer and remove spyware. For more information, go to
support.dell.com and search for the keyword spyware.
U N T H E
E L L
I A G N O S T I C S
R
D
D
problem. See "Dell Diagnostics" on page 63.
Memory Problems
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions in the Product
Information Guide.
I
F Y O U R E C E I V E A N I N S U F F I C I E N T M E M O R Y M E S S A G E
•
Save and close any open files and exit any open programs you are not using to see if that resolves the
problem.
•
See the software documentation for minimum memory requirements. If necessary, install additional
memory (see "Memory" on page 94).
•
Reseat the memory modules to ensure that your computer is successfully communicating with the
memory (see "Memory" on page 94).
•
Run the Dell Diagnostics (see page 63).
I
F Y O U E X P E R I E N C E O T H E R M E M O R Y P R O B L E M S
•
Reseat the memory modules to ensure that your computer is successfully communicating with the
memory (see "Memory" on page 94).
•
Ensure that you are following the memory installation guidelines (see "Memory" on page 94).
•
Run the Dell Diagnostics (see page 63).
Network Problems
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions in the Product
Information Guide.
C
H E C K T H E N E T W O R K C A B L E C O N N E C T O R
network connector on the back of the computer and the network jack.
If you are experiencing slow computer performance, you frequently
—
If all tests run successfully, the error condition is related to a software
—
—
Ensure that the network cable is firmly inserted into both the
—
,
F L O P P Y D I S K S
—
,
O R
C D
S
Start
Solving Problems
M E N U
75
Hide quick links:
Advertisement
Table of Contents
