Lockups And Software Problems - Dell Inspiron 1011 Setup Manual

Solving Problems

Lockups and Software Problems

If the computer does not start up — Ensure
that the power cable is firmly connected to the
computer and to the electrical outlet.
If a program stops responding — End the program:
1. Press <Ctrl><Shift><Esc> simultaneously.
2. Click Applications.
3. Click the program that is no longer
responding
Click
4. End Task.
If a program crashes repeatedly — Check the
software documentation. If necessary, uninstall
and then reinstall the program.
NOTE: Software usually includes installation
instructions in its documentation or on the
disc (CD or DVD).
NOTE: Your computer does not have an
internal optical drive. Use an external
optical drive or any external storage device
for the procedures that involve discs.
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If the computer stops responding or a solid
blue screen appears —
CAUTION: You might lose data if you are
unable to perform an operating system
shutdown.
If you are unable to get a response by
pressing a key on your keyboard or moving
your mouse, press the power button for at least
8 to 10 seconds until the computer turns off and
then restart your computer.
If a program is designed for an earlier
Microsoft Windows
® ®
Run the Program Compatibility Wizard. The
Program Compatibility Wizard configures a
program so that it runs in an environment similar
to non-XP operating system environments.
1. Click Start→ All Programs→ Accessories→
Program Compatibility Wizard.
In the welcome screen, click
2.
Follow the instructions on the screen.
3.
operating system —
Next.