Sound and Speaker Problems
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions in the Product
Information Guide.
No sound from integrated speakers
A
D J U S T T H E
W
I N D O W S V O L U M E C O N T R O L
screen. Ensure that the volume is turned up and that the sound is not muted. Adjust the volume, bass, or
treble controls to eliminate distortion.
A
D J U S T T H E V O L U M E U S I N G K E Y B O A R D S H O R T C U T S
integrated speakers.
E I N S T A L L T H E S O U N D
R
(
No sound from external speakers
N S U R E T H A T T H E S U B W O O F E R A N D T H E S P E A K E R S A R E T U R N E D O N
E
the speakers. If your speakers have volume controls, adjust the volume, bass, or treble to eliminate
distortion.
A
D J U S T T H E
W
I N D O W S V O L U M E C O N T R O L
of your screen. Ensure that the volume is turned up and that the sound is not muted.
D
I S C O N N E C T H E A D P H O N E S F R O M T H E H E A D P H O N E C O N N E C T O R
disabled when headphones are connected to the computer's front-panel headphone connector.
T
E S T T H E E L E C T R I C A L O U T L E T
device, such as a lamp.
E
L I M I N A T E P O S S I B L E I N T E R F E R E N C E
for interference.
R
E I N S T A L L T H E A U D I O D R I V E R
R
U N T H E
D
E L L
D
I A G N O S T I C S
NOTE:
The volume control in some MP3 players overrides the Windows volume setting. If you have been listening
to MP3 songs, ensure that you did not turn the player volume down or off.
No sound from headphones
C
H E C K T H E H E A D P H O N E C A B L E C O N N E C T I O N
the headphone connector (see page 22).
A
D J U S T T H E
W
I N D O W S V O L U M E C O N T R O L
of your screen. Ensure that the volume is turned up and that the sound is not muted.
Double-click the speaker icon in the lower-right corner of your
—
See "Reinstalling Drivers and Utilities" on page 100.
A U D I O
D R I V E R
)
—
Click or double-click the speaker icon in the lower-right corner
—
Ensure that the electrical outlet is working by testing it with another
—
Turn off nearby fans, fluorescent lights, or halogen lamps to check
—
See "Reinstalling Drivers and Utilities" on page 100.
—
See "Dell Diagnostics" on page 79.
—
—
Click or double-click the speaker icon in the lower-right corner
—
Press <Fn><End> to disable (mute) or reenable the
—
—
Sound from the speakers is automatically
—
Ensure that the headphone cable is securely inserted into
See the setup diagram supplied with
Solving Problems
97