Recording
Symptom
Pressing the OK (REC) button does not start
recording.
The actual recording time is less than the
estimated recording time.
The recording stops automatically.
When recording a subject illuminated by
bright light, a vertical line appears.
During recording, the date/time does not
display.
You cannot record a photo image.
You don't hear the shutter sound when you
record a photo image.
Explanation/Solution
•
Press the Mode (
/
) button to set the video recording or the photo recording mode.
page 25
•
There is not enough free space to record on the storage media.
•
The internal temperature of your product is unusually high. Turn off your product and
leave it for a while in a cool place.
•
Your product is damp and moist inside (condensation). Turn off your product and leave it
for about 1 hour in a cool place.
•
The estimated recording time may vary depending on content and features used.
•
When you record an object that moves quickly, the actual recording time may be
shortened.
•
There is no more free space for recording on the storage media. Back up important files
on your PC and format the storage media or delete unnecessary files.
•
If you make recordings or delete files frequently, the performance of the storage media
deteriorates. If this occurs, format the storage media again.
•
If you use a memory card with a low write speed, the product automatically stops
recording videos and displays a message on the LCD screen.
•
This is not a malfunction.
•
"Date/Time Display" is set to "Off". Set the "Date/Time Display" to On.
•
Set your product to the photo recording mode.
•
The storage media is full. Use a new memory card or format the storage media.
page 62 Or remove unnecessary images.
•
Set "Shutter Sound" to "On".
•
During dual recording (video and photo), the Shutter Sound is off.
•
When the mini HDMI cable is connected to the product, the Shutter Sound is not available.
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Troubleshooting
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