Before Calling For Service - Samsung HT-DB1680 Instruction Manual

Before Calling for Service

Refer to the chart below when this unit does not function properly. If the problem you are experiencing is not
listed below or if the instruction below does not help, turn off the unit, disconnect the power cord, and contact
the nearest authorized dealer or Samsung Electronics Service Center.
Symptom
Disc tray does not open.
•
Is the power cord plugged securely into the outlet?
•
Turn off the power and then turn it back on.
•
Check the region number of the DVD.
Playback does not start.
DVD discs purchased from abroad may not be playable.
•
CD-ROMs and DVD-ROMs cannot be played on this DVD
player.
•
Make sure that the rating level is correct.
Playback does not start
•
Are you using a deformed disc or a disc with scratches on
immediately when the
the surface?
•
Wipe the disc clean.
Play/Pause button is pressed.
•
No sound is heard during fast playback, slow playback, and step
Sound is not produced.
motion playback.
•
Are the speakers connected properly? Is the speaker setup
correctly customized?
•
Is the disc severely damaged?
•
When listening to a CD or radio, sound is output to the front
Sound can be heard only
speakers (L/R) only. Select "PRO LOGIC II" by pressing
(Dolby Pro Logic II) on the remote control to use all six speakers.
from a few speakers and
•
Make sure that the DVD disc is 5.1-CH compatible.
not all six. •
If you set C, SL, and SR to NONE in the speaker mode in the
audio setup of the setup screen, no sound is heard from the
center speaker and the front left and right speakers. Set C, SL,
and SR to SMALL.
•
Picture does not appear, sound is Was the DVD player suddenly moved from a cold place to a warm
one? When condensation forms inside the player, remove the disc
not produced, or the disc tray
and let the player stand for 1 or 2 hours with the power on. (You
opens 2 to 5 seconds later.
can use the player again after condensation disappears.)
•
Dolby Digital 5.1 CH Is there "Dolby Digital 5.1 CH" mark on the disc? Dolby Digital 5.1
CH Surround Sound is produced only if the disc is recorded with
Surround Sound is not
5.1 channel sound.
•
Is the audio language correctly set to DOLBY DIGITAL 5.1-CH in
produced.
the information display?
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Check/Remedy
Symptom
• Disc is rotating but no
•
Is the TV power on?
•
Are the video cables connected properly?
picture is produced.
•
Make sure that the disc is not a PAL- disc.
• Picture quality is poor
•
Is the disc dirty or damaged?
and picture is shaking.
•
A poorly manufactured disc may not be playable.
•
Is the remote control being operated within its operation range of
angle and distance?
The remote control does
•
Are the batteries exhausted?
not work.
•
Have you select the mode(TV/DVD) functions of the remote
control (TV or DVD) correctly?
Audio language and
•
Audio language and subtitles will not work for DVDs not containing
subtitles do not work.
them. And depending on the disc, they may work differently.
Menu screen does not appear even
•
Are you using a disc that does not contain menus?
when the menu function is selected.
Aspect ratio cannot be •
You can play 16:9 DVDs in 16:9 WIDE mode, 4:3 LETTER BOX
mode, or 4:3 PAN SCAN mode, but 4:3 DVDs can be seen in 4:3
changed.
ratio only. Refer to the DVD disc jacket and then select the
appropriate function.
Can't receive radio
•
Is the antenna connected properly?
•
If the antennas input signal is weak, install an external FM antenna
broadcast.
in an area with good reception.
• The main unit is not working.
•
Turn off the power and hold the
(Example: The power goes out or
longer than 5 seconds.
strange noise is heard.)
• The DVD player is not Using the RESET function will erase all stored settings.
Do not use this unless necessary.
working normally.
•
While "NO DISC" message appears on the display of main unit, hold
the main unit's
The password for rating
appears on the display and all settings will return to the default values.
level has been forgotten. •
Press the POWER button.
Using the RESET function will erase all stored settings.
Do not use this unless necessary.
Check/Remedy
button on the main unit for
button for longer than 5 seconds. "INITIAL"
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