Connection Problems - QTek s100 User Manual

192 Pocket PC Phone User Manual

Connection Problems

Problem
Unable to use Infrared (IR) port
n
to transfer information.
Cannot connect to Internet, web
n
surfing doesn't work.
1 Line up the IR ports so that they are unobstructed and within
a close 20cm range.
2 Make sure that nothing is obstructing the two IR ports.
3 Adjust the room lighting. Some light sources interfere with
IR connections. Try moving to a different location or turn out
some lights.
4 Transfer only one file, or no more than 25 contact cards, at
a time.
1 Check that you have set up and connected to an Internet
service provider.
2 Check that the wireless connection to your mobile service
provider is switched on and the signal is un-obstructed.
3 Verify with your Internet service provider that your username
and password are correct.
See Chapter 7, Getting Connected. Additional information is
also available in Connections Help on the Pocket PC Phone
and ActiveSync Help on the PC.
Solution