Compaq iPAQ IA-1 Quick Start Manual
  1. Manuals
  2. Brands
  3. Compaq Manuals
  4. Desktop
  5. iPAQ IA-1
  6. Quick start manual
Compaq iPAQ IA-1 Quick Start Manual

Compaq iPAQ IA-1 Quick Start Manual

Home internet appliance
Hide thumbs Also See for iPAQ IA-1:
Table of Contents

Advertisement

Quick Links

Download this manual
Home Internet Appliance - Getting Started
201817-001
www.compaq.com

Advertisement

Table of Contents
loading

Related Manuals for Compaq iPAQ IA-1

Summary of Contents for Compaq iPAQ IA-1

  • Page 1 Home Internet Appliance - Getting Started 201817-001 www.compaq.com...

  • Page 2: Table Of Contents

    Contents Chapter 1 Introduction ........1-1 Who Should Read this Guide? .
  • Page 3 Chapter 2 Features ......... .2-1 Your Home Internet Appliance at a Glance .
  • Page 4 MSN Companion Registration ......3-5 Let’ s Sign On ........3-5 Confirm Member Information .
  • Page 5 The Browser Toolbar ........4-7 Understanding the Toolbar ......4-7 Search Engines .
  • Page 6 Chapter 6 Online Shopping ....... . . 6-1 E-Commerce ......... . . 6-2 What Is E-Commerce? .
  • Page 7 Changing Your Settings ........7-1 Settings .
  • Page 8 Troubleshooting ........9-4 Contacting Service and Support .
  • Page 9 viii —G ONTENTS NTERNET PPLIANCE ETTING TARTED...

  • Page 10: Chapter 1 Introduction

    Introduction Congratulations on the In This Chapter purchase of your new Home Internet Appliance! Who Should Read this The Home Internet Guide?, 1-2 Appliance brings the convenience and utility of Symbols Used in This the Internet and of e-mail Guide, 1-3 right to your fingertips.

  • Page 11: Who Should Read This Guide

    Who Should Who Should Read this Guide? Using Your Home Internet Appliance Read this Getting Started Guide Guide? This easy-to-use guide helps you find the information you want as quickly as possible. The page layout allows you to see This guide is designed for at a glance how the information is organized.You can read people who are just from cover to cover to learn basic information about your...

  • Page 12: Symbols Used In This Guide

    Symbols Used in Symbols Used in This Guide Symbol Information Boxes This Guide Throughout this guide are symbol information boxes that provide warnings and other important information. Special symbols are included throughout this Failure to follow directions guide to provide additional may result in bodily harm or Warning information and to protect...

  • Page 13: Special Text Used In This Guide

    Special Text Special Text Used in This Guide Text Conventions Used in This Keyboard key names appear in bold type: Back, Ctrl, Guide Backspace, Tab. Keyboard keys that must be pressed at the same time to Some words appear in bold perform a task appear in bold type with a plus sign (+) text or capital letters between the key names: Ctrl+C.

  • Page 14: Safety Tips

    Safety Tips Safety Tips Safe Use of Your Appliance Your Home Internet To reduce the risk of electric shock or damage to the Appliance is an electrical Appliance: device. Treat it with care to Never open the Home Internet Appliance enclosure. There avoid personal injury and are no user-serviceable components or options inside.

  • Page 15: The Safety And Comfort Guide

    Safety Tips Always disconnect the modem cable before opening the equipment enclosure or before touching an uninsulated (continued) modem cable, jack, or internal components. If this product was not provided with a telephone line cord, use only No. 26 AWG or larger telecommunication line cord in order to reduce the risk of fire.

  • Page 16: Caring For Your Home Internet Appliance

    Caring for Your Caring for Your Home Internet Appliance Appliance Care and Additional Safety Home Internet Precautions Appliance Make sure you: Because your Home Internet Appliance can be Take special precautions when using your Home Internet used in practically any Appliance in the kitchen—do not allow any liquids to fall room in the house, keep in on any part of the Appliance!

  • Page 17: Where Can I Find More Information

    Where Can I Where Can I Find More Information? Accessing the Compaq Web Page Find More To access the Compaq Web page, press the button Information? on the keyboard. Topics you can find on the Compaq Web page include: Information is available in the printed guides as well as The online Getting Started Guide on the Compaq Web page.
  • Page 18 all peripherals—such as a printer or speakers. Be sure to store the guide in a safe place! –G NTERNET PPLIANCE ETTING TARTED NTRODUCTION...
  • Page 19 1-10 I –G NTRODUCTION NTERNET PPLIANCE ETTING TARTED...

  • Page 20: Your Home Internet Appliance At A Glance

    Features The Quick Setup Poster that comes with your Home Internet In This Chapter Appliance is a visual guide to setting up your Appliance, and it is the easiest way to become familiar with the components. It guides you through the simple process of getting your Your Home Internet Appliance out of the box, setting it up, and preparing to use it.

  • Page 21: What's In Front

    Your Home Your Home Internet Appliance at a Glance What’s in Front? Internet Appliance at a Glance All of the features in the top photograph, except the microphone, are active as soon as you begin using your Appliance. The microphone will be needed in the future as the capabilities of your Home Internet Appliance are...

  • Page 22: Line-Of-Sight Connection

    Line-of-Sight Connection Your Home Internet Appliance at a Glance (continued) The wireless keyboard uses infrared transmission (like the remote control for your TV), so there must be a clear line of sight between the keyboard and the Appliance receiver. The wireless keyboard uses Keyboard Batteries two AA batteries.

  • Page 23: Keyboard Basics

    Keyboard Basics Keyboard Basics Understanding the Keyboard The Appliance keyboard The Appliance keyboard is easy to use. Most of the keys are provides convenient, identical to those found on a typewriter. simple, and easy one-touch access to navigation and functions: volume control buttons, an Internet button suite, and special purpose buttons for easier and faster...

  • Page 24: The Left Side Of The Keyboard

    The Left Side of the Keyboard Keyboard Basics (continued) There are special function keys on both sides of the keyboard. To the left of the space bar, you’ll find the Ctrl and Alt keys. The Ctrl key is also called the Control key and the Alt key is also called the Alternate key.

  • Page 25: The Right Side Of The Keyboard

    The Right Side of the Keyboard Keyboard Basics (continued) Use the up and down arrow keys to scroll up and down on Web pages that are longer than can be viewed on the screen. Use the left and right arrow keys to view Web pages that are wider than the viewing area.

  • Page 26: Internet Buttons

    Internet Internet Buttons How Do I Use the Internet Buttons? Buttons The following graphic and table provide information on each Internet button and its function. The Internet buttons located at the top of your keyboard provide easy access to a variety of Internet functions such as e-mail, shopping, news, and Help.
  • Page 27 Internet Buttons Internet Button Icon What it does (continued) Instant Messaging from MSN. Have a live online chat with a friend. Discover your buddies Messenger™ online by pressing the People button. Connects directly to Compaq for more information about your Appliance.

  • Page 28: The Push Pad

    The Push Pad The Push Pad Using the Push Pad The most obvious The Push Pad (also known as the pointing device) moves the difference between the cursor around the screen. The Select button is located just Appliance keyboard and a below the Push Pad.
  • Page 29 The Push Pad Pointing Device Techniques (continued) To use the Pointing Device, you need to know how to move the cursor and how to click and select an item. Item Description Cursor The cursor identifies the position of your pointer on the screen.

  • Page 30: Understanding The Display Controls

    Understanding Understanding the Display Controls Appliance Indicator Lights the Display Controls The three display indicator lights notify you when you have e-mail waiting to be read and whether the Appliance is on or off, online (connected to the Internet), or in sleep mode. Contrast and Brightness The Appliance also allows you to adjust the screen...
  • Page 31 2-12 F –G EATURES NTERNET PPLIANCE ETTING TARTED...

  • Page 32: Chapter 3 Getting Online

    Getting Online Once you've set up your Compaq Home Internet Appliance, In This Chapter you’re ready to get online and experience the amazing new world known as the Internet. This chapter covers the following: Introducing the MSN Companion, 3-2 Using my Home Internet Appliance MSN Companion Introducing the MSN Companion...

  • Page 33: Introducing The Msn Companion

    Introducing the Introducing the MSN Companion What is the MSN Companion? Note: In the event you did not sign up for MSN Companion service at time Companion of purchase, please call 888-765-2411 now. Your Compaq Home Internet Appliance is built on state-of- When you first turn on your the-art technology to be easy to use, fast, and reliable.

  • Page 34: Understanding The Toolbar

    Understanding the Toolbar Companion A toolbar is located on the bottom part of the screen. Click a Features button on the toolbar to move around the tour. This overview of basic MSN Companion features will help you complete the registration and practice the skills you need to surf the Web.

  • Page 35: Buttons And Links

    Buttons and Links MSN Companion Features (continued) Your Home Internet Appliance provides a vast array of Your Home Internet sounds, images, and text. Using the Push Pad to direct the Appliance is eager to cursor, tell your Appliance exactly what you want to do. please! Just tell your Tool How it works...

  • Page 36: Let's Sign On

    MSN Companion Registration Let’s Sign On Companion MSN Companion dials a toll-free telephone number to Registration connect to the Internet for your registration. It's time to register and start surfing the Web. Did you know ... Remember that, if you only have one phone line, no one can talk on the telephone while your Appliance is...

  • Page 37: Choose A New Member Password

    Choose a New Member Password MSN Companion Registration To protect your privacy, you need to choose a new secret (continued) password. A password ensures that only authorized users can use your Appliance to check e-mail and send instant messages. The stronger your password, the harder it will be for others to guess.

  • Page 38: Select Your Time Zone

    Select Your Time Zone MSN Companion Registration MSN Companion needs to know what time zone you live in so (continued) it can keep track of the time of day. The name for each time zone is also a link. Move your cursor over the words that best describe your time zone.

  • Page 39: Choose Internet Phone Number #1

    Choose Internet Phone Number #1 MSN Companion Registration Find a phone number that you know is a local call. Click that (continued) phone number then click the continue button. If you clicked the let me choose other numbers button, you'll see this Web page.

  • Page 40: You're Done

    You’re Done MSN Companion Registration You've done it! You're now signed up and ready to send (continued) e-mail, surf the World Wide Web, and much more. Take a moment to write down your e-mail address information. –G NTERNET PPLIANCE ETTING TARTED ETTING NLINE...
  • Page 41 3-10 G –G ETTING NLINE NTERNET PPLIANCE ETTING TARTED...

  • Page 42: Chapter 4 Welcome To The Internet

    Welcome to the Internet Internet, Web, URL, hyperlinks, cyberspace—sound In This Chapter confusing? The Internet definitely has its own language. This chapter answers your basic questions about the Internet What is the Internet?, 4-2 and provides step-by-step instructions for surfing the Web. Internet Addresses (URLs), Welcome to the Internet—you are about to enter a very exciting new world!

  • Page 43: What Is The Internet

    What is the What is the Internet? What Is the Web? Internet? People tend to use the terms Internet, Web, and World Wide Web (WWW) interchangeably. Actually, the Web is just one The Internet is a network of part of the Internet. It is the part that makes up the computers linked by interconnected text, graphics, video, and sounds that are telephone lines and by other...

  • Page 44: Internet Addresses (Urls)

    Internet Internet Addresses (URLs) What Is a URL? Addresses If you know the URL of a particular site, you can type it into (URLs) the text box in the center of the browser toolbar and go there. Most URLs look like this: Surfing the Web is made www.name-of-company.com.

  • Page 45: Screen Layout

    Screen Layout Screen Layout Moving Around the Screen The two major parts of the Many times when you are reading a Web page, there will be screen are the Web page more information on a topic than can fit on the screen at one and the toolbar.

  • Page 46: Hyperlinks

    Hyperlinks Hyperlinks What is a Hyperlink? Web sites contain Imagine that you're reading a newspaper. As you read page 1 hyperlinks, or links, to you may see, “For more details, see page 3, column 2.” other Web sites, other Web Hyperlinks in a Web site work the same way.

  • Page 47: Start Page

    Start Page Start Page What’s On the Start Page? You’re ready to begin your The MSN Start Page is the hub of all your activity. The Start journey on the World Wide Page got its name because that is where you start every day Web (WWW)—a part of when you go online with your Home Internet Appliance.

  • Page 48: The Browser Toolbar

    The Browser The Browser Toolbar Understanding the Toolbar Toolbar The MSN Companion toolbar is located at the bottom of the screen. The rest of the screen changes as you surf the Web, but You can control many of the the toolbar with its easy navigation tools is always visible. actions of your Home Internet Appliance by using the buttons on the MSN...

  • Page 49: Search Engines

    Search Engines Search Engines What is a Search Engine? You may have heard A search engine allows you to search the Web by keywords. someone say he is surfing For example, if you type “golf” in the search box, the search the Net.

  • Page 50: Searching The Web

    Searching the Searching the Web How’s the Weather? Follow these simple steps to check today’s forecast for Houston, Texas: You can practice surfing the Web by looking up 1. Type http://www.weather.com into the address line at the information on a subject of top of your screen and press Enter on your keyboard.

  • Page 51: Searching The Web

    Searching the Web 3. Press Go on your keyboard. A list displays showing all the states with cities named Houston. (continued) A world of information is waiting for you on the Internet! 4. Place your cursor on Houston, Texas. Notice that the words change color and the cursor turns into a hand.

  • Page 52: Error Messages

    Error Messages Error Messages Why Am I Getting an Error Message? If you receive an error You may receive error messages as you surf the Web. In most message, you can close the cases, an error message does not indicate any problem with information box without your Appliance.
  • Page 53 4-12 W –G ELCOME TO THE NTERNET NTERNET PPLIANCE ETTING TARTED...
  • Page 54 E-mail Communicating electronically with friends, family, and In This Chapter co-workers is a vital part of our world. Sending electronic mail, or the more popular name for it, e-mail, is much like E-mail Basics, 5-2 sending a letter. In this chapter you will learn how to write, send, and receive E-mail Addresses, 5-3 e-mail.

  • Page 55: Chapter 5 E-Mail

    E-mail Basics E-mail Basics What Is E-mail? E-mail (electronic mail) is When someone calls you on the telephone, you pick it up and very similar to the mail the you have a conversation with the caller. It's an immediate postal carrier delivers to exchange with the caller.

  • Page 56: E-Mail Addresses

    E-mail E-mail Addresses Understanding E-mail Addresses Addresses An e-mail address typically begins with your name (or whatever name/nickname you want to use) and ends with the Just as you need a home name of your service provider. The @ symbol separates the address (city, street, two components.

  • Page 57: E-Mail Messages

    E-mail E-mail Messages Writing and Sending an E-mail Message Messages E-mail messages have common features. In a way, it's like filling out a form: Writing an e-mail message is easy to do and makes it Feature Description easy to keep up with friends E-mail address of recipient and family near and far.

  • Page 58: Reading Your E-Mail Messages

    Reading Your Reading Your E-mail Messages How Do I Get My Mail? E-mail Your Home Internet Appliance stores your mail in the mail Messages box until you are ready to read it. There are several different ways to get to your mail box: You receive e-mail messages automatically, On the Start Page, find...

  • Page 59: Accessing Your Mail From The Toolbar

    Accessing Your Mail from the Toolbar Reading Your E-mail Messages To read your incoming e-mail, complete the following steps: (continued) 1. Click the mail icon on the toolbar. Your mail messages are listed. An open envelope means that you've read that e-mail before.

  • Page 60: E-Mail Attachments

    E-mail E-mail Attachments Sending a Link Attachment Attachments Let’s say you found an interesting Web page that you want to send to a friend. To send a Web page as an e-mail attachment, E-mail attachments are like complete the following steps: using a paperclip to attach a picture to a paper letter.

  • Page 61: Types Of Attachments You Can Receive

    Types of Attachments You Can Receive E-mail Attachments (continued) The types of attachments that you can see or hear with your Here is a list of the types of MSN Companion are: computer files that can be File attached to an e-mail that Type How it is displayed Extension...
  • Page 62 E-mail Attachments In addition to the MSN Companion supported attachments above, your Compaq Home Internet Appliance also supports (continued) the viewing of the following e-mail attachments and more: File Type How it is displayed Extension .123 Spreadsheet Click on link .doc Text Click on link...

  • Page 63: Personalizing E-Mail Messages

    Personalizing Personalizing E-mail Messages Electronic Body Language E-Mail There are many ways to personalize your e-mail Messages messages.You can use smileys, also known as emoticons, which are expressions you create from the characters on your In a telephone or keyboard. A few popular ones include: face-to-face conversation, you read the other person's tone of voice or body...

  • Page 64: Internet Etiquette

    Internet Internet Etiquette Rules of the Road Etiquette As we expect other drivers to observe the rules of the road, the same is true as we travel through cyberspace. E-mail has its Because e-mail is such a own set of rules called Netiquette. Here are a few pointers to new way to communicate, help you out: new rules have evolved.
  • Page 65 5-12 E- –G MAIL NTERNET PPLIANCE ETTING TARTED...

  • Page 66: Chapter 6 Online Shopping

    Online Shopping With a simple click you can buy almost anything on the In This Chapter Internet. The world of online shopping is convenient and fast, but there are some important security precautions you must E-Commerce, 6-2 take to ensure a safe and enjoyable shopping experience. This chapter explains the basic concepts of online shopping Online Security, 6-3 and provides important security tips.

  • Page 67: E-Commerce

    E-Commerce E-Commerce What Is E-Commerce? E-commerce (electronic E-commerce can be divided into: commerce or EC) is the E-tailing or virtual storefronts on Web sites with online buying and selling of goods catalogs. Sometimes these are all gathered into a virtual and services on the mall.

  • Page 68: Online Security

    Online Security Online Security What Is a Secure Web Site? When you purchase items A secure Web site encrypts data to protect it from over the Internet, you are unauthorized use. When you visit secure Web sites, it is safe asked to type your name, to enter your credit card number or other sensitive mailing address, e-mail...

  • Page 69: Know The Seller

    Know the Seller Know the Seller Check Before You Buy You might feel safer Check a company’s reputation by contacting the Better dealing with companies you Business Bureau or by contacting the Office of the State already know and trust. If Attorney General in your state.

  • Page 70: Keep Good Records

    Keep Good Keep Good Records What Records Should I Keep? Records Keep the following records from all online transactions: When shopping online, it is A printout of the Web pages indicating the seller’s name, a good idea to keep good postal address, and telephone number records.

  • Page 71: Tips For Safe Online Shopping

    Tips for Safe Tips for Safe Online Shopping Shopping Safely on the Internet Online Compaq offers these tips for safe online shopping: Shopping Never give a credit card number at a Web site unless it is the Web site of a reputable business. Never give out your social security number.

  • Page 72: Let' S Go Shopping

    Let’s Go Let’s Go Shopping! Shopping Online—How Is It Done? Shopping! Remember the last time you went to a store to buy shoes? What were the steps involved? First, you found the shoe Shopping online is very department. Then you tried on several styles in different similar to shopping at a colors and price ranges.

  • Page 73: Tab Links

    Tab Links Let’s Go Shopping! (continued) Tab links often appear across the top of home pages and have Just as department stores labels to describe the information they link. Click them to go change their displays each to that area of the store. season, Internet stores often change the look of their home pages and links.

  • Page 74: Search Boxes

    Search Boxes Let’s Go Shopping! (continued) To use a search box, type in a word for the item you want to find and click Go. The link displays a list of all the items in the store with that word in the name. For some search boxes, you might click Find or a similar word to begin your search.

  • Page 75: Shopping Practice

    Shopping Practice Let’s Go Shopping! (continued) For fun, visit http://www.productopia.com. Pretend you When you want advice want to buy a crib for your baby or for a new grandchild. about the best product to 1. Locate the Address line buy, Productopia is the site on your toolbar.
  • Page 76 Let’s Go Shopping! 4. Type the word crib into the Search box. (continued) If your search produces too few results, make the search words more general. For example, rather than using a specific product name (Chevrolet), try using the product category instead (car).
  • Page 77 Let’s Go Shopping! 6. Under Product matches, click an entry to display specific information about the crib and the buying instructions. The (continued) screen which displays is similar to the following: Did you know ... Give your e-mail address and credit card information only to online companies you know and trust.

  • Page 78: More Shopping Practice

    More Shopping Practice Let’s Go Shopping! (continued) Let’s visit a different store. This time you’ll buy some vitamins. 1. Type http://mothernature.com into the Address line of your screen. 2. Press Go. MotherNature’s Home Page displays. –G 6-13 NTERNET PPLIANCE ETTING TARTED NLINE HOPPING...
  • Page 79 Let’s Go Shopping! 3. Type the word vitamins into the Search box and select All Products from the pull down menu. (continued) Shop at MotherNature.com whenever you want products or information that promote healthy living. The store offers a variety of natural products manufactured by companies who also make...
  • Page 80 Let’s Go Shopping! 5. For more information about a specific product, click its listing. A screen similar to the one pictured below displays. (continued) You will love the convenience of online shopping. Just keep the security tips at the beginning of this chapter in mind as you make your purchases.
  • Page 81 6-16 O –G NLINE HOPPING NTERNET PPLIANCE ETTING TARTED...

  • Page 82: Changing Your Settings

    Changing Your Settings This chapter describes how to customize some of the features In This Chapter of your Home Internet Appliance by using the Settings and Favorites buttons. Settings, 7-2 Favorites, 7-3 –G NTERNET PPLIANCE ETTING TARTED HANGING ETTINGS...

  • Page 83: Settings

    Settings Settings Personalizing Your Settings You can change the settings on your Home Internet Appliance by using the Settings selection at the top of the Start Page. Some of the changeable features include: See also ... Text Size—Use this setting to make the type size larger on Web pages.

  • Page 84: Favorites

    Favorites Favorites Maintaining Your Favorites Listing As you surf the World Wide Web, you'll find that there are pages you want to visit again. Favorites are easy shortcuts that return you to a Web page you found interesting or helpful. The six Web sites you visit most frequently appear as direct links See also ...
  • Page 85 7-4 C –G HANGING ETTINGS NTERNET PPLIANCE ETTING TARTED...

  • Page 86: Chapter 8 Options And Accessories

    Options and Accessories You can purchase a number of options to enhance the In This Chapter performance of your Home Internet Appliance. You can connect a printer, a scroll mouse, or external stereo speakers. These options are available directly from Compaq over the Connecting a Printer, 8-2 Internet.

  • Page 87: Connecting A Printer

    Connecting a Connecting a Printer How Do I Connect a Printer? Printer With the optional printer, you can print anything of interest from the Web. 1. Plug the USB cable into the printer. 2. Plug the other end of the USB cable into any of the four available USB ports on the back of the Appliance as shown in the graphic above.

  • Page 88: Printing

    Printing Printing Using the Print Key It looks good on the screen. Now you want to print one or more pages of an e-mail or a page from a Web site. 1. To print a page, press the Print button shown on the graphic above.

  • Page 89: Connecting A Mouse

    Connecting a Connecting a Mouse How Do I Connect a Mouse? Mouse The optional USB mouse can give you added control over the cursor. 1. Plug the mouse cord into one of the USB ports on the back of the Appliance as shown in the graphic above. 2.

  • Page 90: Connecting External Speakers

    Connecting Connecting External Speakers How Do I Connect External Speakers? External Speakers Although your Home Internet Appliance comes with a built-in speaker, the installation of external speakers allows you to enjoy the many types of music found on the Web in stereo sound.
  • Page 91 8-6 O –G PTIONS AND CCESSORIES NTERNET PPLIANCE ETTING TARTED...

  • Page 92: Chapter 9 Getting Help

    Getting Help This chapter provides solutions for many common In This Chapter Appliance-related issues and advice about when to contact technical support. Where Do I Find Help?, 9-2 Troubleshooting, 9-4 Legal Notice, 9-11 –G NTERNET PPLIANCE ETTING TARTED ETTING...

  • Page 93: Where Do I Find Help

    Where Do I Find Where Do I Find Help? MSN• Online Help Help? The MSN online Help Center provides information on basic Internet topics such as e-mail, searching the Web, and This chapter will help you security. You can also find a glossary of common terms and solve many basic frequently asked questions (FAQs).

  • Page 94: Warranty

    Warranty Where Do I Find Help? (continued) If a problem persists and you are unable to resolve it yourself using the many sources of online help or the troubleshooting information in this chapter, then refer to your Certificate of Warranty for details and a phone number to call for assistance.

  • Page 95: Troubleshooting

    Troubleshooting Troubleshooting Contacting Service and Support The information on the next If you are unable to fix your Home Internet Appliance using few pages identifies this troubleshooting section, call the technical support potential problems and telephone number found in the Certificate of Warranty. possible solutions.

  • Page 96: Display

    Display Troubleshooting (continued) Symptom Solution • Text is dim or difficult to read Adjust the brightness and contrast controls until the text becomes clear. • Adjust the font size. • Screen is blank Adjust the contrast control on the display. •...

  • Page 97: Keyboard

    Keyboard Troubleshooting (continued) Symptom Solution • A key keeps repeating Make sure the keyboard is in clear line-of-sight with the Appliance. • Make sure nothing is resting on the keyboard. • Make sure the key is not stuck in a depressed condition. •...

  • Page 98: Internet

    Internet Troubleshooting (continued) Symptom Solution • System appears responsive Verify that all telephone handsets on the same line are on the (cursor moves), but cannot receiver. connect to the Internet • Make sure that no one else is logged on to the same account through another unit or computer.

  • Page 99: Printer

    Printer Troubleshooting (continued) For additional troubleshooting assistance on your printer, also refer to the manufacturer’s documentation. Symptom Solution • Printer will not turn on Make sure the power cable is plugged into an AC power source. • Make sure the printer is turned on. If the printer has power, the power indicator light should be on.

  • Page 100: Power

    Power Troubleshooting (continued) Symptom Solution • Appliance will not turn on Check that the power cable is plugged into the wall outlet. • Check that the power indicator light is on. If not, the wall outlet or circuit may be bad. •...

  • Page 101: System

    System Troubleshooting (continued) Symptom Solution • Appliance seems to have The Web site has stopped responding. Click the refresh button on locked up the on-screen MSN Companion toolbar. • The Web site or other program in use has stopped responding to commands.

  • Page 102: Legal Notice

    Legal Notice Legal Notice Notice © 2000 Compaq Computer Corporation COMPAQ and the Compaq logo Registered in U.S. Patent and Trademark Office. Microsoft and Windows are trademarks of Microsoft Corporation. All other product names mentioned herein may be trademarks or registered trademarks of their respective companies.
  • Page 103 9-12 G –G ETTING NTERNET PPLIANCE ETTING TARTED...

  • Page 104: Appendix

    Appendix Federal Communications Commission Notice Federal Communications Commission In This Chapter Notice Federal Communications Commission Notice, A-1 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Canadian Regulations Rules.
  • Page 105 Federal Modifications Communications The FCC requires the user to be notified that any changes or Commission Notice modifications made to this device that are not expressly (continued) approved by Compaq Computer Corporation may void the user's authority to operate the equipment. Cables Connections to this device must be made with shielded cables with metallic RFI/EMI connector hoods in order to maintain...
  • Page 106 Telecom Network Approvals Telecom Network Approvals The telecommunications device in your computer is approved for connection to the telephone network in the countries whose approval markings are indicated on the product label located on the bottom of the unit. Additional country approvals may be found on the Compaq web site.
  • Page 107 Telecom Network The REN for this device is less than 1.0B Approvals An FCC Compliant 6-position modular plug is provided with (continued) this equipment. This equipment is designed to be connected to the telephone network or premises wiring using a compatible 6- position modular jack which is FCC Part 68 Compliant.
  • Page 108 Telephone Consumer Protection Act of 1991 Telephone Consumer The Telephone Consumer Protection Act of 1991 makes it Protection Act unlawful for any person to use a computer or other electronic device to send any message via a telephone facsimile machine unless such message clearly contains, in a margin at the top or bottom of each transmitted page, or on the first page of the transmission, the date and time it is sent and an identification of...
  • Page 109 Canadian Canadian Regulations Governing the Use of Modems Canadian Regulations Governing the Use Regulations of Modems Governing the Use of Modems NOTE: The Industry Canada label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operational, and safety requirements.
  • Page 110 Canadian combination of devices, subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does Regulations not exceed 5. Governing the Use of Modems (continued) The Ringer Equivalence Number (REN) for this device is less than 1.0 For the location of the authorized Canadian maintenance facility nearest you, call 1-800-263-5868 or contact:...
  • Page 111 European Union European Union Notice European Union Notice Notice Telecommunications Terminal Equipment with the CE marking comply with Telecommunication Terminal Equipment and Satellite Earth Station Equipment (TTE & SES) Directive (98/ 13/EC), the EMC Directive (89/336/EEC) and the Low Voltage Directive (73/23/EEC) issued by the European Community.
  • Page 112 European Union If provided, use the Country Select Software supplied with the product to configure your modem for the country in which you Notice (continued) are currently located. Selecting a country other than the one in which you are currently located may cause your modem to be configured in a way that violates the telecommunication regulations/laws of that country.
  • Page 113 —G PPENDIX NTERNET PPLIANCE ETTING TARTED...

  • Page 114: Index

    Index Symbols @ symbol in e-mail cables Caution notices defined Checkbox accessories 1-8, 4-3 Compaq Web site mouse computer speakers safety setting up Confirm Member Information Back Arrow batteries password Better Business Bureau cursor 4-2, 4-7 browser problems buttons 5-11 cyberspace back continue...
  • Page 115 e-commerce Home Internet Appliance business-to-business buying and selling "Q" Web page buttons demographic data help button e-business links Electronic Data Interchange (EDI) tools e-mail tutorial e-tailing caring for home page security pictures e-mail tab links addresses table of contents basics Hotmail 5-10 customizing messages...
  • Page 116 Internet buttons Compaq mail button Favorites member ID Home/Start page member password Mail Microsoft Hotmail Messenger modem News mouse Retail/Entertainment connecting Search Shopping MSN Companion features 3-7, 3-8 Internet phone numbers 3-5–3-9 registering keyboard signing on Alt key toolbar Begin Ctrl key 6-1, 6-4, 6-5, 6-7 online shopping...
  • Page 117 printer Search button connecting search engine problems security problems cursor keeping records display See also ... notices Internet connection defined Internet Service Provider account Select button keyboard Selection box power cable drop down printer Service and Support 9-10 system contacting troubleshooting settings Push Pad...
  • Page 118 time zone Tip notices Warning notices defined defined toolbar Web site accessing e-mail securing buttons Web sites functions adding favorites Search button 1-8, 4-3 Compaq trash can 4-9, 4-10 searching shortcuts Uniform Resource Locator Up Arrow —G NTERNET PPLIANCE ETTING TARTED NDEX...
  • Page 119 —G NDEX NTERNET PPLIANCE ETTING TARTED...

Table of Contents