Troubleshooting Diskette Drive And Zip Drive Problems - HP Compaq Presario,Presario EZ2700 Reference Manual

Troubleshooting Diskette Drive and Zip Drive Problems

Symptom
Not reading drive:
"Abort, Retry, Fail?"
message appears.
"Non-system disk or
disk error" message
is displayed.
Diskette drive light
stays on.
Troubleshooting
Diskette Drive or Zip Drive
Problem
A non-formatted diskette has been
inserted.
Diskette is damaged.
A diskette that does not contain system
files needed to start your Internet PC has
been inserted in drive.
System files have been damaged.
Hard drive has failed.
Diskette has been improperly inserted.
Diskette is damaged.
Solution
To format the diskette, follow these steps:
1. Double-click the My Computer
desktop.
2. Select the 3½ Floppy (A:) drive.
3. Click File, and point to Format.
4. Select desired options, and click Start to begin
formatting the diskette.
Replace the diskette with a new one.
When drive activity stops, remove the diskette and
press the spacebar. System should start up.
1. Insert a start-up disk in the diskette drive.
2. Restart your Internet PC.
3. At the A:\ prompt, type SYS C: and press enter.
The following message is displayed: SYSTEM
TRANSFERRED. This task will restore the system
files to your hard drive.
4. Restart your Internet PC.
Call a Compaq Authorized Service Provider. Refer to
your Certificate of Warranty for details.
Remove the diskette and reinsert the diskette as
follows: Insert the edge with the sliding cover into
the drive face up, and push all the way in until the
diskette stops.
Remove the diskette and insert a new diskette. If a
problem persists, run the Windows Maintenance
Wizard to repair the drive. Refer to Maintaining Your
Internet PC in the Reference Guide.
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