Troubleshooting Printer Problems - HP Compaq Presario,Presario 7479 Supplementary Manual

Troubleshooting Printer Problems

Symptom
Printer prints only in red or
colors other than black.
Printer seems to be printing,
but no characters appear on
the paper.
Troubleshooting
Printer
Problem
Printer cartridge is out of black ink.
The print cartridge may be out of ink.
Print cartridge nozzle may be blocked.
(see your printer manual for additional Information)
Solution
Replace the printer cartridge.
`
CAUTION: Do not attempt to install your printer
cartridge by moving the printer carriage manually.
1. On the Windows taskbar, click Start.
2. Click Programs.
3. Select the printer model you have installed on
your PC.
4. Select the Cartridges tab.
5. In the Cartridge pull-down box, choose the
cartridge you want to install.
6. In the Action pull-down box, select the action
you want.
7. Click Install/Reinstall Cartridge. The
cartridge carriage moves to the loading
position in the middle of the printer.
8. Lift the printer access door.
9. Remove the old cartridge if necessary and
install the new cartridge.
10.Close the printer access door.
11.Click Continue.
Replace the cartridge by following the directions
in the preceding box.
Be sure the tape covering the nozzle of the print
cartridge has been removed.
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