Epson AcuLaser C1900 Reference Manual page 385

C. For Laser Printer Users
If you share the laser printers on the computer running
Windows XP Service Pack 2 on the network, client computers
with the following conditions cannot monitor the printers using
EPSON Status Monitor 3:
Client computers running Windows Me/98/95
Client computers located in another network segment
Solution
1. Click Start, point to Control Panel, and then select Security
Center. Click Windows Firewall.
2. Click the Exceptions tab, and then click the Add Program
button.
3. Click the Browse button.
4. Select the program located in the following folder, using the
Look in pull-down menu.
C:\Program Files\Common Files\EPSON\EBAPI\
EEBAgent.exe
Note:
Substitute the drive letter for your operating system.
If you have upgraded EPSON Status Monitor 2 to EPSON
Status Monitor 3, select the folder where EPSON Status
Monitor 2 is installed.
Notice for Windows XP Users
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