TRENDnet TW-200 User Manual
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TRENDnet TW-200 User Manual

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Cruiser
User's Guide
TW200
TW400
P/N 9560660037

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Summary of Contents for TRENDnet TW-200

  • Page 1 Cruiser User's Guide TW200 TW400 P/N 9560660037...
  • Page 3 Sensitive Information This page contains a security password. If the device password is lost or forgotten, this meta-password will allow access to the device configuration. This meta password will function only in Terminal Configuration mode. [+-*/] Please remove this page and treat it with the same discretion you would treat your regular password.

  • Page 5: Fcc Statement

    FCC Statement: This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference. (2) This device must accept any interference received, including interference that my cause undesired op- eration.

  • Page 7: Table Of Contents

    ABLE OF ONTENTS 1 INTRODUCTION ...............1 Web Cruiser Features ............1 Package Contents............4 Meta Password..............4 Description ..............4 TW200 ...............5 TW400 ...............6 Back Panel ..............7 LED Status Table (All Models)........7 DIP Switch Table (All Models)........8 2 INSTALLATION ..............9 Requirements ..............9 Procedure ................9 LAN Installation ............10 3 CONFIGURATION SETTINGS........13 Port Configuration ............13...
  • Page 8 Port Configuration........... 29 Advanced Setup ............34 Status Screen ............35 E-Mail Configuration ..........38 5 OPERATION ..............41 IP Address Configuration ........... 41 PC Address Configuration........41 Router Address Configuration......... 44 Internet Access ............. 45 E-Mail Configuration ..........46 Sharing E-Mail Example .........

  • Page 9: Introduction

    Introduction ongratulations on the purchase of your new Error! Reference source not found. Internet Access device The Error! Reference source not found. will allow multiple SOHO (Small Office Home Office) users to share Internet user accounts. It provides a low-cost method of giving users of your network access to the vast resources available on the Internet.
  • Page 10 Error! Reference source not found. User Guide can seamlessly connect to the Internet as if you had a perma- nent connection. This sophisticated, yet easy-to-use device incorporates the following features. Dial-On-Demand. A connection is established to the Internet as required. User-Configurable Bandwidth Utilization.
  • Page 11 Introduction Remote Management. The Error! Reference source not found. can be managed from a workstation anywhere on the LAN, using a WEB browser. E-Mail Gateway. The Error! Reference source not found. can act as a Gateway for incoming E-Mail, allow- ing LAN users to share E-Mail accounts.

  • Page 12: Package Contents

    Error! Reference source not found. User Guide Package Contents The following items should be included: The Error! Reference source not found. Power Adapter Serial Cable (for configuration ONLY) This User’s Manual If any of the above items are damaged or missing, please contact your dealer as soon as possible.
  • Page 13 Introduction Error! Reference source not found. Figure 2: Error! Reference source not found. LED Indicators This LED is used to indicate an error, Error LED but it will normally light up during power On. See the following LED Status Table for more details. This LED should be on during Link LED normal operation.
  • Page 14 Error! Reference source not found. User Guide Error! Reference source not found. Figure 3: Error! Reference source not found. LED Indicators This LED is used to indicate an error, Error LED but it will normally light up during power On. For more information, see the following LED Status Table.

  • Page 15: Tw200

    Introduction Back Panel The following diagram shows the back panel of the Error! Reference source not found.. The Error! Reference source not found. is identical except for having 2 serial ports rather than 4. Figure 4: Back Panel (Error! Reference source not found.) Power port Connect the power adapter here.

  • Page 16: Led Status Table (All Models)

    Error! Reference source not found. User Guide LED Status Table (All Models) Link Error Description During power On, both LEDs should light then the Red LED should go off. If both LEDs stay on, there is a hardware problem. Normal Operation (Power On Self Test OK) Flashing Normal Operation (Receiving Pack-...

  • Page 17: Installation

    Installation Requirements Ethernet Network employing 10BaseT or 10Base2 cable and the TCP/IP protocol. An external modem or ISDN TA (Terminal Adapter). Configuration serial cable for Terminal mode configura- tion (supplied). Single user account with a local ISP. Procedure The installation choices are as follows. Configure, then Install Configuration is done using a serial cable connection and a VT100 terminal compatible program, before installation.

  • Page 18: Lan Installation

    Error! Reference source not found. User Guide Error! Reference source not found. is allocated a new IP Address during configuration. LAN Installation Installing your new Error! Reference source not found. in your existing Ethernet LAN is quick and easy. Simply follow the instructions below: 1.
  • Page 19 Installation 10BaseT Cabling: If your network uses 10BaseT cable, insert one end into the Error! Reference source not found.’s RJ-45 jack and the other end into the 10BaseT hub. Keep in mind that the maximum effective length from the hub to the device is 100 meters.
  • Page 20 Error! Reference source not found. User Guide ware problem. For more information on the LEDs, refer to the LED Status table in Chapter 1.
  • Page 21 Installation This page was deliberately left blank.

  • Page 22: Configuration Settings

    Configuration Settings Regardless of the configuration method used, you will be required to enter the following information. Port Configuration Internet Connection User Name Enter the account name provided by your ISP. This name will be used to log in to the ISP’s server. Password Enter the current password for the above account.
  • Page 23 Configuration Enter the IP address assigned to you by IP Address your ISP. If the ISP issues dynamic IP addresses, leave this field as 0.0.0.0. (With dynamic IP addresses, a valid address is provided upon connection.) DNS IP Address The DNS (Domain Name Server) translates names (e.g.

  • Page 24: Advanced Port Settings

    Error! Reference source not found. User Guide Advanced Port Settings Most users should not have to change these settings. Port Settings Enable/Disable If Enabled, a connection will be made as needed. Use "Disable" to temporarily disable the port when required. If a connection remains inactive, it is Hang up after terminated after this time period.
  • Page 25 Configuration Enter the command string which Auto Answer Off Command instructs your modem or ISDN TA not to answer incoming calls. If your ISP uses a standard PPP Script File connection and authentication, you do NOT need a script file. Script files are used to automate the log-in process when connecting with ISPs that use non-standard log-ins or...

  • Page 26: Advanced Setup

    Error! Reference source not found. User Guide Advanced Setup LAN Settings Device IP Address IP address for the Error! Reference source not found.. Use the default value unless the address is already in use. If you have a router, enter its IP Router IP Address Address.
  • Page 27 Configuration DHCP Server A DHCP server provides a valid IP address (and the Gateway and DNS addresses) to a DHCP client (PC or device) upon request. The Error! Reference source not found. can act as a DHCP server. Enable/Disable If Enabled, the Error! Reference source not found.
  • Page 28 Error! Reference source not found. User Guide is provided in Win 95’s TCP/IP stack. See IP Ad- dress Configuration on page 41 for details.

  • Page 29: E-Mail Accounts

    Configuration E-Mail Accounts The Error! Reference source not found. allows many users to share the E-Mail Account(s) provided by your ISP. Up to 4 E-Mail accounts and 50 users are supported. The E-mail address is formed by combining the User id and the Account name, as shown by the following example (Note: The ""...

  • Page 30: User Information

    Error! Reference source not found. User Guide User Information In your Browser, existing users are User ID shown in a drop-down list. You can select a user from this list to change their details. When adding a new user, the drop- down list is ignored;...

  • Page 31: Configuration Programs

    Configuration Programs There are 2 methods of configuration: Terminal Mode, using the supplied serial cable and a communications program. Browser mode, which requires the use of your existing WEB browser. This uses the LAN connection, so the de- vice must be installed on the LAN first. Terminal Mode Configuration Procedure 1.
  • Page 32 Error! Reference source not found. User Guide Setting Value Terminal Emulation VT100 mode Baud Rate 19200bps Data Bits 8-bit Parity no parity Stop Bits 1 stop bit Flow Control Xon/Xoff OR None 4. Start the configuration program by connecting the power to the Error! Reference source not found..

  • Page 33: Navigation & Data Input

    Configuration Programs Navigation & Data Input Once the Error! Reference source not found. is powered On, the configuration program will automatically start. If nothing appears on your screen, press ESC. Use the TAB or cursor keys to move to the desired field and press ENTER.

  • Page 34: Terminal Configuration Screens

    Error! Reference source not found. User Guide Terminal Configuration Screens Once the device is powered on, the configuration program will start. If nothing appears on your screen, press the ESC key. The first screen will have a menu selection for each port. The 4-port model looks as follows: [ Basic configuration ] Version 5.0...

  • Page 35: Advanced Settings

    Configuration Programs Phone number: 117 Serial line speed: 19200 bps Hang up after idle time more than 15 minutes Port enable: Yes [Modem AT Commands] [Script File] Refer to Port Configuration on page 13 and Advanced Port Settings on page 15 for details of the port settings, including the Modem AT Commands and Script File.

  • Page 36: E-Mail Configuration

    Error! Reference source not found. User Guide E-Mail Configuration Selecting E-Mail Gateway from the Advanced screen will reveal the following screen. [ E-mail Account ] >[Account 1] [Account 2] [Account 3] [Account 4] [User Information] Selecting Account 1 will reveal the following [ E-mail gateway ] >Account 1 Enable: Yes...
  • Page 37 Configuration Programs [ E-mail gateway User Information ] User name Password Mail account Unrouted Mail 1)> ----------------------------------------------------- See User Information on page 20 for information on these fields. To enter data: TAB to the desired field press ENTER type the data press ENTER.

  • Page 38: Browser Mode Configuration

    Error! Reference source not found. User Guide Browser Mode Configuration Overview This method uses your existing WEB browser. Most WEB browsers should work, provided they support tables and forms. The Error! Reference source not found. must be installed on your LAN first. Connection To establish a connection from your PC to the device: Start your WEB browser...

  • Page 39: Port Configuration

    Configuration Programs Port Configuration Selecting the Ports hyperlink will display a screen like the following. Figure 5: Select Port Select the port and the required operation, and click OK to move to the Port Configuration screen.
  • Page 40 Error! Reference source not found. User Guide Figure 6: Port Configuration Refer to page 13 for details of these settings. Advanced Port Settings Clicking the Advanced Port Settings hyperlink at the top of the screen will take you to the following screen.
  • Page 41 Configuration Programs Figure 7: Advanced Port Settings Refer to page 15 for details of these settings. Port Status Screen The Port Status screen is reached by selecting Status/Test on the Select Port screen shown in Figure 5. An example Port Status & Test screen is shown below.
  • Page 42 Error! Reference source not found. User Guide Figure 8: Port Status &Test Current Port Displays the current port. On single- port models, this is always "1". If operating, the link will show ON. Physical Link This means the modem was able to connect to the number dialed.
  • Page 43 Configuration Programs The IP Address at the other end of PPP IP Address the PPP connection, if one has been established. Modem Log This shows the commands sent to the modem, and any status messages returned by the modem. Note that this is not "live";...

  • Page 44: Advanced Setup

    Error! Reference source not found. User Guide Advanced Setup Selecting the Advanced hyperlink from the navigation bar will reveal a screen like the following. Figure 9: Advanced Settings See page 17 for details of these settings.

  • Page 45: Status Screen

    Configuration Programs Status Screen The Status screen can be reached with the hyperlink on the navigation bar. The following example is for the 4-port model. Figure 10: Status Screen No. of Ports The number of serial ports on this device. Firmware Version Version of the firmware (embedded software, including this program)
  • Page 46 Error! Reference source not found. User Guide cal support staff may ask for this information. Physical Address The hardware address of this device. Hardware ID The hardware ID of this device, used by the manufacturer for identifica- tion. IP Address The IP Address of this device.
  • Page 47 Configuration Programs For each port, the possible status Port values are "Enabled" or "Disabled". Ports are initially Disabled, but are automatically Enabled when data is entered. This setting is on the Ad- vanced Port Settings screen. DHCP Table This table will be empty unless DHCP has been "Enabled".

  • Page 48: E-Mail Configuration

    Error! Reference source not found. User Guide E-Mail Configuration This screen, reached by selecting the E-Mail hyperlink on the navigation bar, is only needed if you wish to share E-Mail Accounts. It allows to choose an operation for an E-Mail Account or the User List (Shared users).
  • Page 49 Configuration Programs E-Mail Accounts This screen is reached by selecting Configure Account from the E-Mail Configuration screen above. Figure 12: E-Mail Accounts See page 19 for details of these settings.
  • Page 50 Error! Reference source not found. User Guide E-Mail Users This screen is reached by selecting Configure Users - Add/Modify from the E-Mail Configuration screen. See page 20 for more details on these fields. Figure 13: E-Mail Users To Delete an Existing User: Select the user from the drop-down box, check the Delete above user radio button, and click OK.

  • Page 51: Operation

    Operation IP Address Configuration Once the Error! Reference source not found. has been configured and installed in your network, it is ready for use. However, the PCs on your network must be configured cor- rectly. If you have a router, it also needs to be configured correctly.
  • Page 52 Error! Reference source not found. User Guide dure is described in the following section. For operating systems other than Win 95, check your system documenta- tion. 1. Select the Control Panel - Network option on the Start Menu. You should see a screen like the one following. Figure 14: Network Configuration 2.
  • Page 53 Operation Figure 15: IP Address (Win 95) 3. Click on the radio button to obtain an IP address automati- cally, as shown above. Default Gateway Address This should be left blank. The DHCP server will provide this information. DNS (Domain Name Server) This should be “Enabled”...

  • Page 54: Router Address Configuration

    Error! Reference source not found. User Guide NO Router Set the Default Gateway Address to the IP address (Device IP Address) assigned to the Error! Reference source not found. during configuration. Router Leave this at the current setting (the address of the router). DNS (Domain Name Server) Enter the DNS address provided or recommended by your ISP.

  • Page 55: Internet Access

    Operation Internet Access No action is required to gain Internet access. Simply use your Browser as if you had a permanent connection. If no connection currently exists, there will be a short delay while the modem connects to your ISP.

  • Page 56: E-Mail Configuration

    Error! Reference source not found. User Guide E-Mail Configuration IF you are using the Error! Reference source not found. to share E-Mail accounts, then each user sharing an account must configure their E-Mail program with the following data. Name The User ID entered in the E-Mail User Screen of the Error! Reference source not found..

  • Page 57: Sharing E-Mail Example

    Operation Note that outgoing E-mail is sent normally; only incoming E-mail is processed by the Error! Reference source not found.. If you find that some of your incoming E-mail does not include your name, and is therefore considered "Unrouted Mail", ask those senders to record your E-Mail Address in the following format.
  • Page 58 Error! Reference source not found. User Guide To share this E Mail Account, the entries on the following page would have to be made. Your E-Mail Address would become: "bjones"<greatco@ms02.com>...
  • Page 59 Operation Error! Reference source not found. "Mail Account" Account No. Enable Sharing ON (Yes) POP3 Mail Server Address ms02.com POP3 Mail Server greatco Account Name Password 9087654 Error! Reference source not found. "Mail User" bjones User ID Password Secret064 Mail Account Set as Recipient for ON (Yes) Unrouted Mail...

  • Page 60: A Troubleshooting

    Troubleshooting This chapter covers some common problems that may be encountered while using the Error! Reference source not found. and some possible solutions to them. If you follow the suggested steps and the Error! Reference source not found. still does not function properly, contact your dealer for further advice.
  • Page 61 A - Troubleshooting found.. Use the “Run” command to enter the following command: Ping xxx.xxx.xxx.xxx where xxx.xxx.xxx.xxx is the IP address as- signed to the Error! Reference source not found.’s LAN interface. 3. If the ping command fails, check that the Error! Reference source not found.
  • Page 62 Error! Reference source not found. User Guide configured to RTS/CTS flow control. Problem 5: Some applications do not run properly when using the Error! Reference source not found.. Solution 5: The Error! Reference source not found. processes the data passing through it, so it is not transparent.
  • Page 63 A - Troubleshooting This page was deliberately left blank.

  • Page 64: B Log Messages

    Log Messages This section lists the most common messages which may appear in the Log window of the HTML application. More information on error messages is contained after the table. Message Description Dial on demand Dialing the ISP (“Dial on demand” setting is ON).
  • Page 65 B - Log Messages Start PPP Having established a physical connection, a PPP connection is now being established. PPP up fail The PPP connection could not be established. PPP up successfully The PPP connection was estab- lished successfully. Stop PPP The PPP connection was termi- nated.

  • Page 66: Normal Operation

    Error! Reference source not found. User Guide Normal Operation The following sequence of messages is typical of normal operation. send “ATDT 0123456789” CONNECT 115200 max phone line speed 28800 bps physical line is connected start PPP ppp up successfully Error Conditions The following messages indicate an error condition.
  • Page 67 B - Log Messages Time out No response. Check that the modem is ON and properly connected to the Error! Reference source not found.. No carrier, no answer There was no response from the phone number dialed. Check that the phone number is correct, and the modem is working.

  • Page 68: C At Commands

    AT Commands Required Settings For the Error! Reference source not found. to function correctly, the modem must be set as follows. Setting AT Command Fixed baud rate setting AT&B1 RTS/CTS flow control AT&K3 DCD to track the presence of a carrier AT&C1 DTR off to hang-up modem AT&D2...
  • Page 69 C - AT Command Set For a modem which uses the standard AT commands shown above, the Initial String would look like the following: AT&F&B1&K3&C1&D2&S0X4 The first command (AT&F) sets the modem to the factory defaults, to ensure a consistent starting point. This command string (AT&F) is also the default value.

  • Page 70: Finding The Current Initial String

    Error! Reference source not found. User Guide Finding the current Initial String If your modem is already working correctly, but you don’t know what the modem initialization string is, you can use the following procedure to find out. 1. Select My Computer, then Dial-Up Networking. 2.
  • Page 71 C - AT Command Set 4. Select Advanced to see the screen below. Figure 17:- Advanced Connection (W95) 5. Check the option Record a log file. Then click OK and exit. 6. Use Dial-up Networking to make your on-line connection normally.

  • Page 72: At Commands

    Error! Reference source not found. User Guide AT Commands Most modems use the standard AT commands, as shown in the following tables. Consult the manual for your modem to set what AT commands it supports. Basic AT Command Set Command Description Terminate current connection attempt <any key>...
  • Page 73 C - AT Command Set Wait for 5-second silence before proceed- ing, otherwise return O ANSWER” Reverse Dial (Originate a call in answer mode) Dial last number ATDL ATDSn Dial number stored in NVRAM at position n. n=0-9 Command mode local echo of keyboard ATEn commands Echo off...
  • Page 74 Error! Reference source not found. User Guide Speaker on until carrier is detected Speaker always on Speaker on after last digit dialed, off at carrier detect ATNn Ring volume control, n=0 disables ring function. n=0-7 Return to on-line state Pulse dial Result code displayed ATQn Modem returns result code...
  • Page 75 C - AT Command Set Display result codes in verbose form Result code options. n=0-7 ATXn ATZn Reset the modem and set power-on profile. n=0-4 Reset modem and load user profile n (0-3) Reset modem and load factory settings Help, Basic command summary Help, Extended AT&...

  • Page 76: Extended "At&" Commands

    Error! Reference source not found. User Guide Extended “AT&” Commands (Includes RTS/CTS Flow Control Commands) Command Description &Bn Data rate, terminal-to-modem &B1 DTE/DCE rate fixed at DTE setting &Cn Carrier Detect operations &C1 Carrier Detect tracks presence of carrier Data Terminal Ready (DTR) operations &Dn &D2 DTR off causes modem to hang up...
  • Page 77 C - AT Command Set This page was deliberately left blank.

  • Page 78: D Script Files

    Script files This section describes the script file commands and syntax to be used when creating script files. Script files are only required if your ISP does not use a stan- dard PPP connection and authentication. Commands Three commands can be used to automate a proprietary nego- tiation process.

  • Page 79: Variables

    D - Script Files Variables Eleven special string variables can be used in conjunction with the command strings discussed above. The following string variables are supported: Variable Description alert backspace form feed new line carriage return horizontal tab vertical tab Literal question mark \’...

  • Page 80: Example Script File

    Error! Reference source not found. User Guide Example Script File The following is a sample script file with the proper syntax conventions. This script file could be used to log on to Compu- serve. wait 3000 send 100 “\r” wait 3000 send 100 “CIS\r”...
  • Page 81 D - Script Files send 100 “user id\r” Send the string user id, where user id is your log-in name, followed by a carriage return. Pause for 100 ms between each character. wait 3000 Pause for 3 seconds send 100 “password\r” Send the string password, where password is your password, followed by a...

  • Page 82: E Terminal Programs

    Terminal Programs This section explains how to configure and use a Terminal (Communications) program, as required to perform the Terminal Mode Configuration described on page 21. Windows 95 The terminal communications program provided with Win- dows 95 is called HyperTerminal. To configure it for use with the Error! Reference source not found., the procedure is as follows.
  • Page 83 E - Terminal Programs Figure 18: HyperTerminal 5. Set “Connect using” to “Direct to Com 1” for serial port 1, as shown in the screen above. (If you are using serial port 2, set “Connect using” to “Direct to Com 2”). 6.
  • Page 84 Error! Reference source not found. User Guide Figure 19: HyperTerminal Configuration 8. Change the settings to match the following table. Setting Value Baud Rate (bits per second) 19200 bps Data Bits 8-bits Parity no parity Stop Bits 1 stop bit Flow Control Xon/Xoff...
  • Page 85 E - Terminal Programs 9. Click on “OK” when finished. 10. From the “File” menu, select “Properties”. Select the “Settings” tab, and you should see a screen like the following. Figure 20: Null Modem Settings 11. Ensure that the “Emulation” is set to “VT100”. 12.

  • Page 86: Windows 3.1

    Error! Reference source not found. User Guide 16. In future, you can start HyperTerminal by clicking on the “Null Modem” icon you created during this session. Windows 3.1 The communications program provided with Windows 3.1 is called “Terminal”. To use it to configure the Error! Refer- ence source not found., the procedure is as follows.
  • Page 87 E - Terminal Programs Figure 21: Win 3.1 Communications 6. Ensure that the settings match those shown in the table below. Setting Value Baud Rate (bits per second) 19200 bps Data Bits 8-bits Parity no parity Stop Bits 1 stop bit Flow Control Xon/Xoff 7.

  • Page 88: Tw200

    Error! Reference source not found. User Guide 9. You can now connect and power up the Error! Reference source not found.. If nothing appears on the screen, press ESC. 10. You can now configure the Error! Reference source not found., as described in Terminal Mode Configuration on page 21.

  • Page 89: F Specifications

    Specifications Error! Reference source not found. Model No.: Error! Reference source not found. Dimensions 255mm(W) * 140mm(D) * 40mm(H) Operating 0 C to 40 C Temperature Storage -10 C to 70 C Temperature Protocol: TCP/IP Network Interface: Ethernet 10Base2(BNC) 10BaseT (UTP) Serial Ports: 2 male DB-9 connector Max.
  • Page 90 Error! Reference source not found. User Guide Error! Reference source not found. Model No.: Error! Reference source not found. Dimensions 255mm(W) * 140mm(D) * 40mm(H) Operating 0 C to 40 C Temperature Storage -10 C to 70 C Temperature Protocol: TCP/IP Network Interface: Ethernet 10Base2(BNC)

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