Dell XPS 720 Owner's Manual page 54

If the drive is not listed, perform a full scan with your antivirus software to check for and remove viruses. Viruses can
sometimes prevent Windows from recognizing the drive.
E S T T H E D R I V E
T —
• Insert another disc to eliminate the possibility that the original drive is defective.
• Insert a bootable floppy disk and restart the computer.
L E A N T H E D R I V E O R D I S K
C
C H E C K T H E C A B L E C O N N E C T I O N S
R U N T H E H A R D W A R E
U N T H E E L L I A G N O S T I C S
R D D
Optical drive problems
NOTE:
High-speed optical drive vibration is normal and may cause noise, which does not indicate a defect in the
drive or the media.
NOTE:
Because of different regions worldwide and different disc formats, not all DVD titles work in all DVD drives.
A D J U S T T H E W I N D O W S V O L U M E C O N T R O L
• Click the speaker icon in the lower-right corner of your screen.
• Ensure that the volume is turned up by clicking the slidebar and dragging it up.
• Ensure that the sound is not muted by clicking any boxes that are checked.
H E C K T H E S P E A K E R S A N D S U B W O O F E R
C
Problems writing to an optical drive
C L O S E O T H E R P R O G R A M S
If the stream is interrupted, an error occurs. Try closing all programs before you write to the optical.
U R N O F F S T A N D B Y M O D E I N
T
Settings" on page 47 or search for the keyword standby in Windows Help and Support for information on power
management modes.
Hard drive problems
R U N C H E C K D I S K —
Windows XP:
1
Click Start and click My Computer.
2
Right-click Local Disk C:.
3
Click Properties→ Tools→ Check Now.
4
Click Scan for and attempt recovery of bad sectors and click Start.
Windows Vista:
1 Start
Click and click Computer.
2
Right-click Local Disk C:.
54
Troubleshooting
— See "Cleaning Your Computer" on page 178.
T R O U B L E S H O O T E R — See "Troubleshooting Software and Hardware Problems" on page 83.
— See "Dell Diagnostics" on page 72.
—
— See "Sound and Speaker Problems" on page 63.
— The optical drive must receive a steady stream of data during the writing process.
I N D O W S B E F O R E W R I T I N G T O A D I S C
W — See "Configuring Power Management