Motorola T720 CDMA Manual page 32

Problem
My phone has
poor reception
and drops
calls.
I cannot hear
others on my
phone.
I cannot open
my message
inbox.
How do I see
the calls I sent
or received?
My phone will
not send
voicemail
commands,
passwords, or
other codes.
My phone's
display is too
dark.
30
Solution
Make sure that your antenna is
fully extended and is not bent or
damaged.
Also, make sure you have a phone
signal (the signal strength
indicator should have at least one
segment showing). Stay clear of
any obstructions such as bridges,
parking garages, or tall buildings.
While on a call, press the upper
volume key. The display should
show the volume increasing.
Also, make sure that your phone's
earpiece is not blocked by its
carrying case.
Before you can use text
messages, you must set up the
message inbox. See your Start
Here guide.
To see the most recent calls you
dialed or received:
M
> More > Recent Calls
> Received Calls or
Dialed Calls
You must send PIN codes and
passwords as DTMF tones while
on a call. You can set your
phone's DTMF tones to be Long ,
Short , or Off . If you have trouble
sending numbers, try changing
the DTMF setting.
1 From the idle display, press:
M
> Settings
> Initial Setup > DTMF
S
to scroll to Long or
2 Press
Short
(some analog networks
may not recognize short
tones).
+
3 Press SELECT (
) to select it.
Use the Contrast feature to
change the level of contrast in
your display. See your Start Here
guide.
You can also use the Backlight
feature to change the length of
time that the display backlight
stays on. See your Start Here
guide.
Problem Solution
My battery Your battery's performance is
didn't last as affected by charge time, feature
long as I use, temperature changes,
expected. backlight use, and other factors.
What can I do For tips on extending battery life,
to extend see your Start Here guide.
battery life
I am unable to Try moving to a quieter location to
record a voice make your voice recording. Hold
note, voice the phone about four inches (10
name, or voice centimeters) from your mouth,
shortcut. and speak directly into the phone
in a normal tone of voice.
My TTY device Your phone must be set to a TTY
doesn't work mode for the phone to detect your
with my TTY device. See your Start Here
phone. guide.
I plugged the The beep indicates that you are
data cable into set up correctly. If you did not hear
my phone but a beep, make sure that both ends
my phone did of the data cable are connected—
not beep. How the smaller end to your phone and
do I know if the larger end to your computer.
the data cable
Also, your computer may have
is ready to go?
deactivated the port to save
power. Try opening an application
that uses the port, like a fax or
dial-up application, to
automatically activate the port.
My phone You must be in an area with digital
beeped when I coverage. Check your phone's
attached the display for the digital signal
data cable, but indicator ( F
my data and
Some wireless networks may not
fax
support data or fax transmission.
applications
If you see the digital indicator, but
do not work.
you are roaming on an unfamiliar
network, this may be the case.
Also, remember that data and fax
transmission usually requires a
subscription. Call your service
provider for more information.
When sending 19200 Kbps is the data transfer
data with the rate of the connection between
data cable, your computer and the phone.
why does the The rate of the connection
computer between your phone and the
show a network is displayed on your
connection phone, and will be either 14400 or
rate of 19200 9600 Kbps.
Kbps?
).