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during the sales transaction and is available on our
website.
Disputing Charges - You Must Still Pay
Undisputed Charges
Any dispute to a charge on your bill must be made
within 60 days of the date of the bill that initially
contained the charge. Disputes can only be made by
calling or writing us as directed on your invoice or
elsewhere. You accept all charges not properly
disputed within the above time period – undisputed
charges must still be paid as stated on your bill.
Protecting Our Network & Services
We can take any action to: (1) protect our network, our
rights and interests, or the rights of others; or (2)
optimize or improve the overall use of our network and
Services. Some of these actions may interrupt or
prevent legitimate communications and usage – for
54
Sprint Service Agreement: General Terms and Conditions of Service
example, message filtering/blocking software to
prevent SPAM or viruses, limiting throughput, limiting
access to certain websites, applications or other Data
Content, prohibitions on unintended uses (for example,
use as a dedicated line, or use as a monitoring
service), etc. For additional information on what we do
to protect our customers, network, Services and
equipment, see our Acceptable Use Policy and Visitor
Agreement at our website.
Your Privacy
Our Privacy Policy is available on our website. To
review the policy, visit www.sprint.com/legal/
privacy.html. This policy may change from time to time,
so review it with regularity and care.
Call Monitoring: To ensure the quality of our Services
and for other lawful purposes, we may monitor or
record calls between us (for example, your
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