Motorola PHOTON 4G - LEGAL GUIDE Important Information Manual

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Important Information for the
MOTOROLA PHOTON™ 4G
Important Safety Information – page 2
Manufacturer's Warranty – page 32
Sprint Service Agreement: – page 38
General Terms and Conditions
of Service
Important Message From Sprint – page 65
MOTOROLA PHOTON
TM
4G

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Summary of Contents for Motorola PHOTON 4G - LEGAL GUIDE

  • Page 1 Important Information for the MOTOROLA PHOTON™ 4G Important Safety Information – page 2 Manufacturer’s Warranty – page 32 Sprint Service Agreement: – page 38 General Terms and Conditions of Service Important Message From Sprint – page 65 MOTOROLA PHOTON...
  • Page 2: Table Of Contents

    ♦ Statement (page 15) General Precautions (page 3) ♦ ♦ FCC Notice to Users (page 16) Maintaining Safe Use of and Access to Your Phone ♦ (page 3) Industry Canada Notice to Users (page 17) ♦ ♦ Battery Use & Safety (page 4) Location Services (GPS &...
  • Page 3: General Precautions

    ● Software Copyright Notice (page 27) To maximize performance, do not touch the bottom ♦ portion of your phone where the internal antenna is Content Copyright (page 27) ♦ located while using the phone. Open Source Software Information (page 27) ●...
  • Page 4: Battery Use & Safety

    Don’t allow the battery to touch metal objects. If to use your phone while the plane is on the ground. To metal objects, such as jewelry, stay in prolonged prevent any risk of interference, FCC regulations contact with the battery contact points, the battery prohibit using your phone while the plane is in the air.
  • Page 5 ● Don’t dry a wet or damp battery with an your product information states that your appliance or heat source , such as a hair dryer or mobile device can resist damage from these microwave oven. conditions.
  • Page 6 “Motorola Original” hologram; in accordance with local regulations. Contact 032375o ● your local recycling center or national If there is no hologram, the battery is not a Motorola recycling organizations for more information on how to battery; dispose of batteries. ●...
  • Page 7: Battery Charging

    ● New batteries or batteries stored for a long time Using a mobile device or accessory for a call or other may take more time to charge. application while driving may cause distraction. Using ●...
  • Page 8: Seizures/Blackouts

    These may occur ● even if a person has never had a previous seizure or Enter destination information into a navigation blackout. device before driving.
  • Page 9: Caution About High Volume Usage

    ● may experience occasional discomfort in your hands, Limit the amount of time you use headsets or arms, shoulders, neck, or other parts of your body. If headphones at high volume. you continue to have discomfort during or after such ●...
  • Page 10: Glass Parts

    Similar to a computer, if a child does use your mobile such as below decks on boats, fuel or chemical device, you may want to monitor their access to help transfer or storage facilities, or areas where the air prevent exposure to inappropriate apps or content.
  • Page 11 Symbol Key Symbol Definition Your battery, charger, or mobile device may contain Do not dispose of your battery or symbols, defined as follows: mobile device with your household waste. See “Recycling” for more Symbol Definition information. Important safety information follows.
  • Page 12: Radio Frequency (Rf) Energy

    Motorola, keep the mobile which your mobile device transmits. device and its antenna at least 2.5 cm (1 inch) from your body when transmitting. Your mobile device is designed to comply with local ●...
  • Page 13 In an aircraft, turn off your mobile device whenever ● Turn OFF the mobile device immediately if you have instructed to do so by airline staff. If your mobile device any reason to suspect that interference is taking offers an airplane mode or similar feature, consult place.
  • Page 14: Specific Absorption Rate (Ieee)

    Your mobile device is a radio transmitter and receiver. Body-worn CDMA 800/1900, Wi-Fi, 0.91 W/kg It is designed not to exceed the limits for exposure to WiMax, Bluetooth radio waves (radio frequency electromagnetic fields) adopted by the Federal Communications Commission During use, the actual SAR values for your device are (FCC).
  • Page 15: Information From The World Health Organization

    (1 inch) away from the body. If you are not using an phones pose a potential health risk. To date, no approved accessory, ensure that whatever product is adverse health effects have been established for used is free of any metal and that it positions the mobile phone use.”...
  • Page 16: Fcc Notice To Users

    ● All other relevant EU Directives with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. See 47 CFR Sec. 15. 1 05(b). These limits are designed to provide reasonable 0168 protection against harmful interference in a residential Product installation.
  • Page 17: Industry Canada Notice To Users

    ● Reorient or relocate the receiving antenna. For products that support W-Fi 802. 1 1a (as defined in ● the product specifications available at Increase the separation between the equipment www.motorola.com ), the following information applies. and the receiver. This equipment has the capability to operate Wi-Fi in ●...
  • Page 18: Location Services (Gps & Agps)

    See RSS-GEN 7. 1 .5. This Class B digital provider's network and therefore airtime, data charges, apparatus complies with Canadian ICES-003. and/or additional charges may apply in accordance with your service plan. Contact your wireless service Location Services (GPS & AGPS) provider for details.
  • Page 19: Navigation

    Always obey posted road signs. AGPS has limitations and might not work in your area. Therefore: Smart Practices While Driving ●...
  • Page 20 Rain, sleet, snow, ice, and even heavy traffic can be remember the following tips: hazardous. ● ● Get to know your Motorola mobile device and its Do not take notes or look up phone numbers features such as speed dial, redial and voice while driving.
  • Page 21: Privacy & Data Security

    (wherever wireless phone service is ● Monitor access —Keep your mobile device with you available), as you would want others to do for you. and do not leave it where others may have ● Call roadside assistance or a special non- unmonitored access.
  • Page 22 (where available) use network security. These precautions will help Note: For information on how to backup or wipe data prevent unauthorized access to your device. from your mobile device, go to ●...
  • Page 23: Use & Care

    If it does get wet, don’t try to If you have further questions regarding how the use of accelerate drying with the use of an oven or your mobile device may impact your privacy or data...
  • Page 24: Recycling

    Microwaves any connector covers are closed and secure. Don’t try to dry your mobile device in a Recycling microwave oven. Mobile Devices & Accessories Dust and Dirt Please do not dispose of mobile devices or Don’t expose your mobile device to dust, dirt, electrical accessories (such as chargers, sand, food, or other inappropriate materials.
  • Page 25: California Perchlorate Label

    Not all phones have been rated. Phones that are rated have the rating on their box or a label on the box. To maintain the Important Safety Information...
  • Page 26 M4 is the better/higher of the two ratings. tested yet for use with hearing aids. It is important to try T-Ratings: Phones rated T3 or T4 meet FCC the different features of this phone thoroughly and in...
  • Page 27 Please make sure that the request includes the provider, except for the normal, non-exclusive, royalty- model number and the software version number. free license to use that arises by operation of law in the sale of a product. Important Safety Information...
  • Page 28 For further Motorola has created the opensource.motorola.com information contact the U.S. Department of Commerce website to serve as a portal for interaction with the or the Canadian Department of Foreign Affairs and software community-at-large.
  • Page 29 Record the serial number in the space status. provided below. This will be helpful if you need to contact us about your phone in the future. Thank you for choosing a Motorola product.
  • Page 30 Note: Do not ship your product to the above address. information and believed to be accurate at the time of If you need to return your product for repairs, printing. Motorola reserves the right to change or...
  • Page 31 Google, Inc. All other product or service names are the property of their respective owners. © 2011 Motorola Mobility, Inc. All rights reserved. WARNING: Motorola does not take responsibility for changes/modification to the transceiver. Product ID: MOTOROLA PHOTON 4G (MB855)
  • Page 32: Manufacturer's Warranty

    Equipment Replacement Program and the Your device has been designed to provide you with Sprint Equipment Service and Repair reliable, worry-free service. If for any reason you have a Program , both of which are available problem with your equipment, please refer to the separately.
  • Page 33 Products (“Accessories”), and below. Motorola software contained on CD-ROMs or other tangible media and sold for use with these Products Decorative Limited lifetime warranty (“Software”) to be free from defects in materials and...
  • Page 34 Repaired or Replaced. ninety (90) days from the the like, extreme heat, or food; (c) use of the Products date returned to the or Accessories for commercial purposes or subjecting consumer, whichever is the Product or Accessory to abnormal usage or longer.
  • Page 35 Products Accessories or Software is operation of the software products will be excluded from coverage.
  • Page 36 1-888-390-6456 What Will Motorola Do? Motorola, at its option, will at no charge repair, replace You will receive instructions on how to ship the or refund the purchase price of any Products, Products, Accessories or Software, at your expense, to Accessories or Software that does not conform to this a Motorola Authorized Repair Center.
  • Page 37 ALL OTHER WARRANTIES, EXPRESS OR IMPLIED. IN not apply to you. This warranty gives you specific legal NO EVENT SHALL MOTOROLA BE LIABLE, rights, and you may also have other rights that vary WHETHER IN CONTRACT OR TORT (INCLUDING from state to state or from one jurisdiction to another.
  • Page 38: Sprint Service Agreement

    Sprint Service Agreement: active on your account with us; and (4) “Service” General Terms and means our offers, rate plans, options, wireless services or Devices on your account with us.
  • Page 39: General Terms And Conditions

    Services Covered By These third party) and will be provided with the Device or prior to the use of the application, as applicable. Ts&Cs & Additional Terms Additional terms will also apply if you activate Services These Ts&Cs apply to our standard wireless Services as part of a bundle with another company’s services...
  • Page 40: Of Service

    (b) attempt to Fees are a part of our rates. Your exact Term or in any way use the Services; (c) pay for the Services; Commitment and Early Termination Fee may vary or (d) open any package or start any program that based on the Services you select and will be disclosed says you are accepting the Agreement when doing so.
  • Page 41: General Terms And Conditions

    Agreement (see “Providing terminating Services early. Notice To Each Other Under The Agreement” section). If a change we make to the Agreement is material and When You Don’t Have To Pay An Early has a material adverse effect on Services under your...
  • Page 42: General Terms And Conditions

    Term Commitment. Changes to Services are usually Policies; (h) providing false, inaccurate, dated or effective at the start of the next full invoicing cycle. If the unverifiable identification or credit information, or changes take place sooner, your invoice may reflect becoming insolvent or bankrupt;...
  • Page 43: General Terms And Conditions

    Term Commitment, you credit bureau reports or other data available from may be charged all or part of an Early Termination Fee. commercial credit reference services, and other You are responsible for all charges billed or incurred information (such as payment history with us) to prior to deactivation.
  • Page 44: General Terms And Conditions

    Deposit to your last known address within 90 days after your final invoice – if it is returned to us, we will forward it on to the Sprint Service Agreement: General Terms and Conditions of Service...
  • Page 45: General Terms And Conditions

    Sprint network and in other coverage areas we make available to you. As You can’t use our Services: (a) in a way that could programmed, it will not accept wireless service from cause damage or adversely affect any of our other another carrier.
  • Page 46: General Terms And Conditions

    Services our control (network problems, network or Internet associated with that number. You’re responsible for all...
  • Page 47: General Terms And Conditions

    Roaming About Data Services & Content The term “roaming” typically refers to coverage on Our data Services and your Device may allow you to another carrier’s network that we may make available access the internet, text, pictures, video, games, to you based on our agreements with other carriers.
  • Page 48: General Terms And Conditions

    You may determine in our sole discretion. We reserve the right not be able to make or receive voice calls while using to limit, suspend or constrain any heavy, continuous data Services. Data Content provided by our vendors...
  • Page 49: General Terms And Conditions

    Services. For Services offered on a per-day basis, you these types of fees before we complete the requested will generally be charged for use before or at the time transaction. of use. In certain instances, we may charge at some point after you use the Services.
  • Page 50: General Terms And Conditions

    If charges vary depending on the basis do not end until terminated by you or us. time of day that you place or receive calls (for example, Subscription charges for recurring Services occur at Nights and Weekend plans), you’re charged for the the beginning of each bill cycle.
  • Page 51: General Terms And Conditions

    KB, any fractional cents will be rounded up to Responses to call alert transmissions are treated as the next cent. You are charged for all data directed to new walkie-talkie transmissions even when your Device’s internet address, including data sessions...
  • Page 52: General Terms And Conditions

    (usually billed one bill cycle in advance) and usage/transaction specific charges Payment is due in full as stated on your bill. If we do (usually billed in the bill cycle in which they’re not receive payment in full by the date specified on incurred).
  • Page 53: General Terms And Conditions

    They are rates we choose to collect from you and are kept by us in whole or in Taxes & Government Fees part. The number and type of Surcharges may vary...
  • Page 54: General Terms And Conditions

    For additional information on what we do Any dispute to a charge on your bill must be made to protect our customers, network, Services and within 60 days of the date of the bill that initially equipment, see our Acceptable Use Policy and Visitor contained the charge.
  • Page 55: General Terms And Conditions

    (“CPNI”). Under federal credentials like your backup security question from law, you have the right, and we have a duty, to protect loss or disclosure. You further agree that Sprint may, in the confidentiality of your CPNI. For example, we...
  • Page 56: General Terms And Conditions

    (when applicable), to the application may access all of the information on your Device. provider or some other third party. If you access, use, Location-Based Services or authorize third-party applications through the...
  • Page 57: General Terms And Conditions

    Device. In certain before you notify us of the alleged loss or theft. A lost or circumstances, an emergency call may be routed to a...
  • Page 58: General Terms And Conditions

    Service on your WARRANTIES ON OUR BEHALF. Device after you notify us of the alleged loss or theft. You Agree We Are Not Responsible For You agree to cooperate if we choose to investigate the matter (provide facts, sworn statements, etc.).
  • Page 59: General Terms And Conditions

    Device, or TO THE EXTENT ALLOWED BY LAW, OUR LIABILITY damage to or loss of any information stored on your FOR MONETARY DAMAGES FOR ANY CLAIMS YOU Device, computer, equipment, or Sprint storage space...
  • Page 60: General Terms And Conditions

    We each agree to finally settle all disputes (as bring against you. defined and subject to any specific exceptions (2) If either of us wants to arbitrate a dispute, we below) only by arbitration. In arbitration, there’s no agree to send written notice to the other providing a judge or jury and review is limited.
  • Page 61: General Terms And Conditions

    However, we will cover any arbitration administrative arbitrator, and if we cannot agree, then the arbitrator or filing fees above: (a) $25 if you are seeking less will be appointed by the court as provided by the than $1,000 from us; or (b) the equivalent court filing FAA.
  • Page 62: General Terms And Conditions

    Indemnification any federal, state or local government agency that can, if the law allows, seek relief against us on your You agree to indemnify, defend and hold us harmless behalf. from any claims arising out of your actions, including,...
  • Page 63: General Terms And Conditions

    Providing Notice To Each Other Under The conflicts of law rules of that state. If either of us waives or doesn’t enforce a requirement under this Agreement Agreement in an instance, we don’t waive our right to Except as the Agreement specifically provides later enforce that requirement.
  • Page 64: General Terms And Conditions

    Services (including, but not limited to, those relating to billing, payment, 911, dispute resolution, no class action, no jury trial), survive termination of Services. [End Sprint Service Agreement: General Terms and Conditions of Service] Sprint Service Agreement: General Terms and Conditions of Service v.1-1-10...
  • Page 65: Important Message From Sprint

    This device is an “open” device. make their own choices about the Internet sites you What that means is that you are free to use it to wish to visit or the applications or software you’d like access the Internet as you see fit. You may go to...
  • Page 68 ©2011 Sprint. SPRINT and the logo are trademarks of Sprint. Other marks are the property of their respective owners.

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