Troubleshooting: Applications - Blackberry Torch 9850 User Manual

User Guide
Delete an application
If your email account uses a BlackBerry® Enterprise Server, your organization might not permit you to delete some
applications. For more information, contact your administrator.
1. On the Home screen or in a folder, highlight an application icon.
2. Press the
key > Delete.
View the size of an application database
1. On the Home screen or in a folder, click the Options icon.
2. Click Device > Device and Status Information.
3. Press the key > Database Sizes.

Troubleshooting: Applications

I can't add, update, or return to the previous version of an app
If your email account uses a BlackBerry® Enterprise Server, your organization might not permit you to add or update
smartphone apps. For more information, contact your administrator.
Try the following actions:
• Verify that your BlackBerry® smartphone is connected to the wireless network.
• Verify that your smartphone has enough storage space to add or update the app.
I deleted an app that I want back
If you delete an app that you downloaded, you might be able to restore the app to your BlackBerry® smartphone.
Try one of the following:
• If you downloaded the app from the BlackBerry App World™ storefront, on the Home screen, click the BlackBerry App
World icon. Press the
• If you downloaded the app with the BlackBerry® Desktop Software, for more information about restoring apps, see the
Help in the BlackBerry Desktop Software.
• If you downloaded the app from your wireless service provider or a third-party organization, for more information about
restoring the app, contact your wireless service provider or the third-party organization.
key > Help.
Applications
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