Motorola C330 - MANUAL 2 Reference Manual page 147

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Problem
I pressed the
End/Power
key, but
nothing
happened.
I pressed keys,
but the display
has stopped
responding.
The display
says:
Insert SIM Card
or
Check SIM Card
even though I
have inserted
my SIM card in
the phone.
The display
says:
SIM Blocked
.
How do I
unblock my
SIM card?
Solution
Be sure to press and hold O (the
End/Power key) until the display
appears and you hear an audible
alert (this could take a couple of
seconds). If nothing happens,
check that the battery is charged.
(See "Charging the Phone" on
page 20.)
You might need to reset your
phone. See "Resetting Your
Phone" on page 20.
The SIM card may be incorrectly
inserted. Check the SIM card to
make sure that it is inserted
properly. See "Changing Your SIM
Card" on page 16.
Note: Be sure to turn your phone
off and then back on after you
re-insert the SIM card.
Call your service provider (the
company that sends you your
monthly wireless service bill) to
obtain the PIN unblocking key
(PUK) code. See "Unblock the
SIM Card PIN Code" on
page 115.
145

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